Mic has helped us buy two houses and sell one within the last three years, and I can't speak enough about his level of service before, during and after the process. A few specifics to consider:
1) He knows the Denver market like the back of his hand, and is excellent about providing insights and nuances to the buying/selling process. We felt comfortable asking for advice, and he was always sure to seek the right answers from his extensive network if he just didn't know (which was rare).
2) He's honest. We never felt once like he was pushing a place on us when we were buying. In the process, he would actually point out questionable things that we might not catch ourselves. Likewise, in selling our home, he was communicative, available, and always sharing with us updates to keep us informed.
3) He's thorough and accessible. We certainly kept him busy with questions and requests, and he was always getting back to us in a timely fashion (even if to say, "I'll track that down...stay tuned." We never felt out of the loop. Having other friends in the buying/selling phase, that's something to be appreciated.
4) Even after the transactions were over, he checked in on us. "How are things going? Any questions remaining? Are you settling in?" He knows how to stay in touch, but as a human, not a salesman.
Most of all, we're repeat customers. That says the most. read more