My wife and I rented a car for 2 days in Whitehorse YK. Initial rental was done online using Auto…read moreSlash, which went thru FOX rentals, which ended up with Driving Force Rentals, which is the only rental place in Whitehorse. Only hiccup was when the Driving Force agent at the airport told us Driving Force would deliver our car to us at our hotel in town at 9:00 am the next day. At 9:10 am I called them, and was informed that they do not deliver cars, and I had to go to their location to sign the paperwork and pick up the car. They did offer to come pick us up, which they did promptly. They also readily gave us a ride back to our hotel when we returned the car. Price seemed fair, car was in good shape, and agents were friendly and competent. Would not hesitate to recommend.

We had booked a car for pick-up at the airport, but when we got there, the counter was closed and…read morewe couldn't reach the company by phone. After waiting for 2,5 hours, an employee finally turned up, but it still took him at least half an hour to get us our car. The employee also had to call his manager several times, because he couldn't answer our questions. In addition, the roads we could drive on were limited, which we had not been informed off beforehand, which meant that we had to readjust our plans. When dropping off the car, we were met by the same employee and again he had to get assistance from his manager several times. Another employee assisted us as well, but likewise had to get help. All in all, very bad customer service and very little understanding from the companys side. Would not recommend anyone to rent a car with driving force, whitehorse.

I had nothing but frustration and aggravation from this business. I purchased parts for my vehicle…read morefrom Whitehorse Motors on June 4, 2024. After waiting over 3 months for the parts, which I had paid over $2500, I had to contact them for some answers. After 4 months, they contacted me to schedule an appointment to work on my vehicle. I asked if all the parts were in because I wanted everything to be fixed in one shot, which was very doable and reasonable. They said all the parts were in and it would be ready at the end of the day. I went through considerable effort to get time off work to bring my vehicle in and get someone to pick me up. When I got there, which was only to drop off my keys, I had to wait for about 20 minutes only to find out that they didn't have all my parts and I would have to bring it in again. I said no and left with my vehicle after making a complaint to the front desk, which went nowhere. I emailed the owner/manager, Tina Woodland, to express my disappointment. I received an apologetic email with no substance. She said they now offer a service to pick up vehicles because of how inconvenient it is to bring your vehicle in for service. Most people only have one vehicle and are stranded without it. They contacted me a couple of weeks ago to schedule another appointment. It was for Oct 30, 2024 at 9am. I was on a job site and had to return to my vehicle to give them the keys. I made it back by 8:55 and had my vehicle running for them when they showed up. At 9:20 I called Whitehorse Motors and explained that I was supposed to have someone here at 9am to pick up my vehicle. I was put on hold. When she returned, she said someone is probably on their way. Probably? Nothing. I called again and they transferred me to voice mail. I called again, this time I was transferred to Stu the service manager. I was upset at this point and made it known. I was already back at the job site by this time. Stu said he would get someone to pick up the keys from me then get my vehicle for service. I said I need it by the end of the day. He promised my vehicle would be ready by the end of the day. I received a call at 2pm from Whitehorse Motors asking me if it would be ok to keep my vehicle overnight. WTF!? These incompetent idiots have definitely lost a customer. They just don't care at all about their customers.

I am a National Sales Performance Coach and have had the privilege to be contracted to provide…read moreservices to many dealerships in Canada, over my 20-year experience. Tina Woodland the GM and Jens Nielsen the GSM are one of the best Leadership Teams I have encountered. I have had the privilege of providing my services to this dealership for the past 2 plus years mostly for a week at a time and have witnessed their exceptional Leadership in action. Their Sales and Service departments work diligently to provide every customer and probable purchaser with a 'Win-Win' experience. I would without hesitation recommend Whitehorse Motors as your next location to purchase and service your Automotive needs. Will Slattery CSP w/ Distinction and Associates Ltd.

Traveling through on Alcan and had a flat tire. Another shop tried to fix but it was unrepairable…read more Robin had the tires in stock we needed to replace and worked us in same day in the middle of tire change over season. Very helpful business to travelers.

I had a car reserved with Budget, but because I was more than an hour later than the start of the…read morerental agreement they gave away my car. I called the Subaru (Rent a Wreck), and they got me sorted out in no time. They were quick, professional, and even offered me the option of leaving the truck at the airport, where they would pick it up for me (saving me the cab fare). Next time I'm in Whitehorse I will be renting from this company - top marks.

ADVENTURE MOTO RIDERS BEWARE! I was desperate for a rear…read moretire and was traveling thru B.C., Yukon, up into Alaska. I had no choice but to get a tire and I felt the Honda tech's know that, and take advantage of out of towners in my predicament. The total for 1 Metzler Touance with mount was $405.90!!! Ontop of that when the mechanic removed the the rim, he cleaned the excess caked dirt with a coarse wire brush, in which scratched the f**k out of my rim! Riders, If you are heading to Alaska, don't get your tires changed there!

Wow! What great service going above and beyond. While on a 13,000 mile cross continental charity…read moremotorcycle ride we needed a sprocket for a Suzuki DR650. The local Suzuki shop (listers motorsports) did not even try and help saying we could wait 2 1/2 weeks for them to look at bike and too busy to even order parts which they said would take a week to arrive. We called Yukon Honda and John bent over backwards to help. They did not have part as they are Honda dealer but had it overnighted to get us back on the road the next day! Great service and people at Yukon Honda. www.fb.com/EnduroExperience Thanks guys!

They booked me an oil change appointment, couple days later I drop off the car with. promise it…read morewill be done before I need to pick up my kids from school. The day goes by and I don't receive a call, text or any form of communication. I walked to the dealership and my car was there, appearing to be done. I go in to pay and they tell me they did not in fact change my oil. They tell me that they don't have the oil filter and have to order it in for me...So why book me an oil change if you don't have the proper parts to complete it? Super annoying and unprofessional. I regret buying my Chevy Cruz. On the bright side, they didn't charge me for the scheduled inconvenience.

From the owner: Klondike Motors is Whitehorse's authorized GM dealer, serving the Yukon for four decades. Klondike…read moreprovides sales and service for the full line of Buick, Chevrolet and GMC vehicles, including factory parts and accessories, plus a large inventory of used vehicles. We also serve NWT through our Inuvik body and paint works. Our Whitehorse facility features a fully-stocked parts department and modern service centre. And with our newly expanded body shop, including with a state-of-the-art downdraft paint booth, we can meet all your automotive repair and maintenance needs. We carry a complete selection of new GM cars, trucks, vans and SUVs, plus an extensive selection of quality used vehicles. If you're shopping for a Chevrolet, Buick or GMC product in the Yukon, Klondike Motors is your number one choice.