Staff is rude, unprofessional.
We had stopped here for snacks and to use the restroom. A few members of our group only needed to use the restroom, while several of us were planning use the restroom AND get snacks. I was going to be a customer until one of the ladies who was working there began to loudly (LOUDLY) complain about our group using the restroom and not buying anything. This loud complaint was said in a rude tone, and she didn't seem to have any issue saying it right in front of us. Sometimes people buy snacks and whatnot AFTER using the restroom! I was planning to get snacks after using the restroom, but I decided not to due to the staff's attitude and behavior towards us.
A member of our group even put money in their tip jar because the staff had such an attitude towards us, and we wanted to try to make amends (or at least not feel like we were being bullied out of the store). I thanked the staff for allowing us to use the restroom even though we weren't buying anything, apologized for doing so, (again, the original plan was to grab snacks here, but we didn't due to staff's behavior), and the staff seemed to begrudgingly "accept" my apology.
Respectfully, the staff could have simply let us know that they prefer people to not use their restrooms if they won't be buying anything. Alternatively, they could have waited until we left the store, then simply put up a "for customers only" sign on their restroom door instead of loudly yelling in front of us "I'll put that d*mn sign back up that says customers only if I need to; I don't care!"
Anyways, you lost several customers because of this. Very rude and unprofessional behavior. Will not be returning.
Edit: Staff was unapologetic about their behavior. One of the two staff members wouldn't even look at me while I was apologizing, nor while they "accepted" the apology. read more