I am extremely disappointed by the treatment I received at the Miami Grill located at 619 State Road 7, Margate, Florida. When I entered the restaurant, I intended to place an order. There was no cashier at the front counter, and the only cashier available was working the drive-thru and assisting another customer. Meanwhile, the manager, a Hispanic female, was engaged in a conversation with a white male customer seated in the dining area instead of assisting customers waiting to order. While waiting, I used the restroom. While I was inside, the manager began banging loudly on the restroom door and repeatedly told me to "get out." When I exited, I calmly asked what the problem was. She stated that I had been in the restroom "too long," claiming it had been 20 minutes. I then approached the drive-thru cashier and asked if she could take my order. The cashier informed me that she could not because the manager had instructed her not to serve me, and she stated that the surveillance cameras would confirm this. What made the situation even more upsetting was that the manager discussed the situation with the same white male customer. After hearing her comments, he became confrontational toward me, telling me to turn around because he was going to put me on TikTok. No customer should ever be placed in a situation where a manager involves another patron in a dispute or creates an environment that encourages harassment. I visited this restaurant simply intending to purchase a meal, yet I was treated with disrespect, denied service, and publicly embarrassed. I believe this incident reflects poor customer service, unprofessional management, and a failure to de-escalate a situation appropriately. I respectfully request that Miami Grill's corporate office review the surveillance footage, speak with the employees who were present, and address this matter appropriately so that no other customer has a similar experience. read more

I was there with my sister Tuesday the 16th. The staff is very knowledgeable, friendly and helpful and the food is GREAT. Prices fair too. We will go back! Special thanks to Alma, the other young lady who helped was great too. Yout staff's attention makes this place as worthy as the great tasting food read more

My coworker and I come here for lunch when we are in the mood for a good hot dog. The service is very slow but the food is hot. read more

food was greasy and kind of cold but the service was terrible I ordered fish meal the menu board picture had Cole slaw told the girl 3 times I wanted the top one with the cold slaw got home no coke when I called she badically said I lied so I went back and took a picture for their corporate office treated so poorly read more

I get it, you pay for speed not quantity, but this place is wildly uneven when it comes to successful service. Check out this tiny burger in a large takeout box, you get a burnt patty hidden by half a tomato. Looks like there's a bite taken out of it. No thanks. read more

Miami Grill - Tomato sandwich with a side of burnt burger. - Chicken Wings Near Me - Margate, Florida

See all

I have been coming here for the past 3-4 months at all different times of the day and have not had a bad visit! The food is always fresh and hot and made correctly and The staff is very friendly and helpful! I can't recommend a Miami grill more! So glad I found this location! read more

Ordered Uber eats to work for myself and a coworker. The service was quick and was delivered earlier than expected However the food was disappointing. The seasoned fries were cold, rubbery, and lacked flavor. I had a Philly cheese steak. The bread was very stale. There was way more bread than meat on the sandwich. My coworker's sandwich also had stale bread. I had wanted to treat her for lunch and was very embarrassed by what we got. read more

BEYOND DISAPPOINTED!! The chicken gyro was so small that it looked like a taco, the Greek gyro was also super small and the tzatziki sauce was TASTELESS!! I think they used another sauce or was missing the cucumber. I've gone to other locations for Greek gyros and they were great, but not this location. Definitely not coming back. The person taking my order was very nice, but the food was awful :( read more

When do you plan on fixing your refill beverage station? It has been inoperable for more than a year. Is it broken as your employees continue to tell me, or does it stem from Covid? If the latter what makes Miami Grill different from other fast-food restaurants that have that area open and functioning? You are inconveniencing your customers by forcing them to go to the cashier counter. Also please get into the habit of answering your Facebook messages. read more

Went there to order the Jalapeño poppers and it's the first time I was told that they don't carry the 9 peace count, they made me spend more money over the fact that I had to get 2 orders of 5 poppers, this is so unprofessional and all of it because of their lazy asses. read more

Ummm...all I can say is this food was a party in my mouth. I haven't had food from Miami Grill in years. The one in Georgia went out of business years ago. I miss that spot. Back then it was called Miami Subs. I ordered the grilled chicken wings with the chipotle bbq sauce and it was whole lot of YES! I also ordered the Caesar salad. All of it hit the spot. The wings were full of flavor and that bbq sauce was everything. The salad was the perfect serving size. I'm going to bed tonight with a thoroughly satisfied palate. read more

So far I've Been here more than 5 times and its always great service, good food and very clean dining area. My only regret is not visiting sooner! So many seating options and very open space. This location, the staff are friendly and very pleasant. Food is really good. I've tried the gyros, seafood options, the burgers and no complaints! Food is always super hot and yumm! I love that they serve Nathan's French fries and that they have the soda machine with the diy variety. I recommend going in and ordering, as it can take a few minute longer than your average fast food drive thru but don't confuse it. This food taste much better than any fast food placer ive ever been. Its probably why they take a few minutes longer. You can see into the kitchen as your ordering or you can even sit at the bar table top area where u can look directly into the kitchen or watch a giant tv. Like i said no complaints from me! read more

See all

ZERO STARS At 6:15 on a Monday, no customers but me in the drive through. No customers inside ( no cars ). I order a Greek gyro. $8:55. 13 minutes later it's ready. I live 3 blocks away. THE MEAT IS COLD! WHAT were they doing for 13 minutes? Why serve cold gyro meat? Terrible. Never again. read more

Great customer service from this young girl and the food is always fresh and amazing 10/10 would recommend

I pulled up to the drive through and waited 5 mins for an employee to greet me, shoot I had to knock on my car door to see if they were there! Lol When I was greeted the employee sounded like he just didn't want to work there. I pull up to the window and waited another five minutes just to be acknowledged so I can pay for my food. After about 20 minutes I get my food and there's a whole line of cars behind me waiting. Lol can't imagine how long they waited to get their food. ‍ This Miami subs place is a joke. Had a much better experience at the one off University next to the thrift store. read more

Greasy food Horrible service moldy dip and it's expired . I ate some of it and just puked..if I get food poisoning I'll be calling corporate. Look at dates and check everything I'll never be back!! If I could give this place less than one star I would!!!!!! read more

See all

Service was a bit slow, but enjoyed my cheesesteak until I found a bug smushed into my sandwich. This disgusted me a bit as I don't know what could be inside my sandwich. read more

Miami Grill - Dead bug on Classic Philly Cheesesteak - Chicken Wings Near Me - Margate, Florida

We used to frequent this chain when it was in another location and I was glad it's back, however I got to try it tonight and wasn't impressed. I went through the drive-thru since we had a dog with us, but from what I could see it was really clean and nicely decorated inside. The service was average. I tried to order 10 wings only, but that was only allowed "tomorrow" and tonight I had to get the platter, so I did. It was nicely packaged with fries, 3 celery strings, blue cheese, bbq sauce and napkins. Overall pretty gross though. The fries were probably the best but were soggy. That may have been a result of a 5-minute drive home though. The wings were a joke. They were the size of a ketchup packet and somehow they were all mainly skin. There was no meat, and really didn't taste great. The whole meal left me still hungry. They offer a 5 piece which must be hilarious. The 10 was unsatisfying. I'd say go for the 20 just to get more full but you're wasting your time anyways. Their krispy wings might be breaded and filling, but if it's the same chicken you'll be disappointed that there's no meat on them. We also got a strawberry shake which was OK. It was very runny like the consistency of water. (We didn't let it melt, that was just how it was served). It tasted OK but for $5 wasn't satisfying. For everyone's sake hopefully tonight's wings were a fluke, but I won't try them again to know. There's so many places with better wings out there. They should purchase higher quality wings for sure. Updating to 1 star since I found the receipt in my pocket and was short changed 2¢. Principle. read more

Miami Grill - 10 piece grilled wing platter- tiny wings - Chicken Wings Near Me - Margate, Florida

See all

Don't know how you stay in business Ordered lunch at drive through the car in front of me sat there for 20 minutes and they did nothing watch then hand bags back a forth had to back out of line . read more

i LOVED the food here it was the tastiest most delicious food ive had in ten years the customer service was Beyond exceptional and i just loved every single atom of this spot 10/10 stars read more

Would give 1/2 star if I could. After ordering, waited behind 1 car for over 25 minutes-drive thru?!!! Called store & spoke to manager Jessica. Told her I was next car waiting on cold sandwiches & why couldn't t pull over like I have to do-so she hung up!!!!!! I was stuck but when car in front left so did I. Would never trusted the food & will never return slow horrible service is what they do best!!!!! Close down read more

I ordered a half phily cheese steak, a chicken caeasar pita with fries. That's it. The lady then asked me three times if I want the phily cheesestake combo with the drink and I said no, no drink, just the cheesesteak. The total was pretty high which kind of weirded me out but I wasn't in the mood to do math. Well it turns out she gave me a FULL philly cheesesteak, not half, and it came with fries but no drink (???) so I was charged for the full combo. What the hell, I looked into my bag after I had already left since I was in the drive thru for 25minutes and I didn't want ot keep people waiting. Wish I got some kind of refund because I spent way too much money that I never intended to. To add further, the woman in the drive through window had no manners. I was trying to be polite and give thank you/ have a good day courtesies and received none in return. Not really a big deal just kind of left a bad taste in my mouth overall. read more

Wanted something quick. I was starvingggggg!! I noticed Miami grill as I was driving. I went through the drive thru. Ordered the original philly. Let me just say I'm in shock! It was fantastic!!!!!!!!!!! They are considered a fast food joint but the food is top quality. The philly was dripping with juice and cheese. There was so much meat I couldn't even finish. I wish I took a picture but I was so hungry and the smell took over my mind! I just stuffed my face lol. If you want something delicious and quick! Def try them! I'm surprised with the other reviews. read more

Location just opened within the last month. It was an Arby's restaurant and took almost two full years to complete the rebuild. Across from Denny's. Wife ordered a grilled chicken sandwich to go. The chicken was a precooked chicken breast with grilled marks like those purchased in frozen section of Walmart from Tyson food. It was rubbery and tasted like microwave food. Bun also appeared cheap store kaiser roll. Nothing fresh or exciting ! We sent them an email to discuss our disappointment and they failed to even respond. Poor business attitude and effort. Food matched the response. Unfulfilling ! read more

The onion rings here are so good!!! I love the sandwiches too I always order off postmates and it's alwayss at my house in under 20 minutes, fast, reliable and super delicious!!! read more

This Miami grill is terrible. The employees are not friendly at all and the food is ok at best on a good day. It takes forever for you to receive your order and then it really isn't even that hot when you eat it. There's way better places in Margate that you could get anything they sell at Miami Grill and it will taste so much better. read more

The service was ok but the food was lacking. I paid over $10 for a 6in steak sandwich with the works combo. There was barely any meat and the works included 3 shreds of lettuce and 6 cubes of diced tomatoes (see pic). read more

Miami Grill - Chicken Wings Near Me - Margate, Florida

I've gone here a few times since it has opened, and never had a single problem. I've ordered countless different things from the menu, and it is all just fantastic! This place is honestly the best bang for your buck in the area. And the seating inside? AMAZING! It gives such a homey feel to it and the drink machine has 100s of choices. Overall an amazing spot for lunch or dinner. read more

Great staff, fries are fantastic. Near identical to checkers. The cheese steak is good but you're better off going to Spanky's across the street if you want an amazing cheese steak. read more

I used Uber eats to get my food and they were fast and efficient. The Cesar salad tastes like a salad from a 5 star restaurant. The lettuce was crisp and croutons were not soggy and The dressing was amazing!! The pricing is so affordable ... I would recommend this location any time. read more

run away anywhere but here 20 piece wings microwaved!!!!!!! foot long steak classic? cheap bread no steak hamburger? hockey puck inedible! onion rings were good seafood feast combo burned beyond recognition been here more than once NEVER AGAIN WINGS THE SMALLEST IVE EVER SEEN! DRIVE THRU WAIT RIDICULOUS! ANYWHERE BUT HERE!!! SAVE YOUR MONEY! read more

Let's see i go through the drive thru order a cheese steak and tell them no onions the girl repeats no onions i said correct. Get the window pay for it and my big toe had better customer service then her. Said thank you twice and not a thank you kiss my ass.... i get home my sandwich is covered in onions and my fries are ice cold.... read more

Excellent customer service at this location, I love Miami subs, but this one actually has the nicest staff. I recommend the Philly cheesesteak works with Nathan's fries read more