What an adorable little shop. They have an assortment of unique gifts for both him and her. For her, there is a large assortment of jewelry, handbags & small leather goods and nice smelling things like soaps, lotions, etc. For him, there are these super cute portable shaving kits and manly accessories.
Friends have bought me things here and I have bought things for my friends here. Why one star?
I popped in to browse their sale today, all was well until a lad came in to see if he could drop off his CV. One of the two ladies who was working accepted his CV while he continued to browse the store. He had a question about the candles on clearance; did the price reflected on the tag mean per candle or the whole set? The lady told him it was per candle, not the whole set. He placed the candles down, thanked her and walked out. This is when the lady who gave him the price clarification looked at the lady working behind the counter (presumably the owner of the store) and goes "he is a bit too crazy for you, huh?" To which, the lady behind the counter while dealing with a customer goes "yes, he is a bit too crazy." Sorry? I can't imagine what the both of you have been through in your life to categorize a customer who is merely looking for a price check to be "too crazy" for you. Is it because he thought the sale price was for all the whole set of candles instead of per candle? Then maybe you shouldn't have wrapped all the candles together to reflect only one price? If your product or the pricing is not 100% clear, expect customer queries and respect that.
There will always be "back talk" but to openly voice those comments in front of other customers? Unprofessional and tactless.
I support small businesses because I admire their community vision, distinctive character, and local entrepreneurship. What I saw today left a bad taste in my mouth and shows that we all need to be more kind to one another. read more