you can never get ahold of anyone when calling office, no one answers & when you leave a msg,…read moreapparently it's not important enough for them to return a call so we sent a msg in hopes they get the msg sooner but NOOOO! sent the msg on the 18th of Aug & it's now the 22nd & No reply but they read the msg the same day it was left & now 4 days later & Im still out of my blood pressure pills! this is unacceptable & VERY UNPROFESSIONAL. This isn't the first time but it better be the last time before I report them to the BBB. THINK TWICE ABOUT USING THIS DOCTOR & their office on Schoenherr ! TERRIBLE CARE!!

June 29, 2023 - Thankful Thursday…read more Review #435 - First To Review I am so glad today on Thankful Thursday to write My Review about my family doctor that I have known for 10 years. At the beginning of the year she moved to this practice with new name Alliance Health Macomb. Her family medicine practice is with another physician in Suite 300 inside the Shelby Medical Mall. The staff here with check-in (Peggy) and check-out are very pleasant and efficient at their jobs. The lobby is very large and welcoming with wellness and sick areas to sit while waiting for my appointment. I have seen Dr. Kristen Kavanaugh every September (My Birthday Month) for a wellness check up and also in between if and when I am sick. Back on March 10th I consulted with her on the phone with a video chat about my decline in health while working at my job. She listened with great concern and attentiveness to my symptoms, then gave me some advice till my appointment at the end of March plus an inflammation medication for 4 months. Her Education and Knowledge makes Me very comfortable when she listens and communicates to Me in a timely manner, not rushed with my appointment. We discuss my health issues and treatments or suggestions within strict confidence. She demonstrates Comprehensive Care in a Personal Way! So I was having day and night pain in hands, legs, low back and neck for about two months from February to March while working a housekeeping job. During my 1st appointment on March 24th she examined my swollen hands and legs. She referred Me to visit the Henry Ford Medical Center on Hall Rd to have Ex-rays of back, legs and hands plus bloodwork to determine my diagnosis which was true as she thought. She even followed up with Me after my tests by phone and messaging Me in My Chart online before my follow up appointment on April 17. I am pleased that Dr. Kavanagh along with my other three medical doctors are affiliated with Henry Ford Health plus use this App to connect with patients and myself called "My Chart!" When I receive an email from Henry Ford Health, I can connect in My Chart to receive a message from her, make appointments, view test results, message her back, get refills on prescriptions, and also Henry Ford Billing is connected in it as well. It is an Awesome health feature for Me as a patient. No more phone calls or waiting on hold or please leave a message.... Dr. Kavanagh specializes in Family Medicine and Services Primary Care. Her residence is at Henry Ford Macomb Hospital. She is very understanding, personable with compassionate. She uses her medical professionalism in a helpful way with suggestions and solutions to improve my health whether with urgent or non-urgent visits. I recommend her if you are looking for a family doctor since she is also currently accepting new patients. Office Hours Are Posted along with photos of this Medical Practice. 5 ***** star rating in my opinion and review for this Board Certified Medical Doctor and for caring and helping Me as a patient through Henry Ford Health! My next follow up appointment and bloodwork with her is in late August. Sincerely, Karen N. SpecialK

When you call to make an appointment, they will give you a date in months, so they expect you to…read moreask for an emergency appointment, so they will charge triple the rate. The office staff is rude and finds many ways to charge for services they either did not provide or were not needed. Their goal is to make money by any means possible. Stay away from this place. There are many good, honest Orthodontists out there. Check on their reviews.

As a general statement "I'd rather have jury duty!" but when oral surgery is necessary this is…read morewhere I go. Dr. Kasper is calm, knows you're nervous and, in a quiet voice, explains what he's doing and routinely asks if you're doing Ok. Yesterday I was in for dental implants. His counsel was that I didn't need a general anesthesia but the decision was mine. I followed his advice and didn't feel anything during the procedure!! The recovery is uncomfortable but just as the office predicted. I left with an after hours contact number but haven't needed it.

I really wanted to like this office. I went in for a consult to get a root canal and crown done. At…read morefirst they asked me various questions regarding what was most important to me when it came to receiving dental care which I was impressed by. However, that proved to be pointless. I stated that budget was most important to me and would make or break if I were to receive certain care. My root canal procedure had to be done by a specialist at another practice which went well. After my appointment I called Summit Dental back to get a quote for the crown and set up my appointment. The gentleman told me the cost would be over $1,000 which I stated on the phone I will need to use Care Credit for that high of an amount. He said "Oh, yeah, okay." When I came in for my appointment the dental assistant taking care of me had me fill out some paperwork at the beginning of my appointment and had asked what form of payment I would be using in which I said Care Credit and she said "Okay". It wasn't until two hours later after they did most of my dental work and while I was waiting for the crown to be made that she took my card and that's when the front desk told me they don't accept Care Credit anymore. When I told them I said multiple times before my appointment started that was the form of payment I was using and no one told me that, they just said "Oh, well sorry". They refused to work with me on another option like a payment plan so I had to figure out another form of payment right then or else they wouldn't finish me crown installation which at that point was a matter of five minutes to glue it on. It felt very deceptive that they would wait until the procedure was 95% done to tell me they didn't take Care Credit even though I disclosed that was what I was going to use before and the lack of compassion and consideration to work with me on another option at that point is why I will not be returning or recommending Summit Family Dental.

Felt like a number and not like a patient. Felt like they rushed through and were only concerned…read moreabout gaining the greater buck, and providing referrals to extended family / friend practices. Claimed things were included that I later was billed for. Like to add all these extras, not mentioning added costs, sucking your insurance dry. A money pit. Lack of empathy or care for the person, but more so an eye for that dollar.

Frustrated visit that i was scheduled for on 4/2/25 at 9:00 am at the Southfield (W. 10 Mile…read morelocation) whereas i was informed my medical records were "no longer in the system" for some reason. My last appointment was 1/8/25 and somehow, my records were "lost" between then and today. Very unprofessional.

I was so fortunate to be referred to Michigan Gum Docs, Dr. Alsaidi. I had a serious bone infection…read morethat developed under an old crown, which turned out to be 3, from the same dentist. Dr. Alsaidi saved my life. Bone infections can kill you. The infections had spread, and I found out that there was no other way to treat bone infections, except extractions and bone grafts. I lost a lot of teeth, because of poor dentistry. That was almost 3 years ago. I am now finished with all of my work. Healthy bones and implants, all thanks to Michigan Gum Docs, Dr. Alsaidi. He is kind and caring and so is the staff. Through all of this, my son was married, I lost my mom, and became a grandmother. Not only did Dr. Alsaidi remember all of this, he always wanted to know how I was doing with everything. He cared about me as a person. I was not just a patient on a chart. Not only is he a great endodontist, he is a great person.

After a lifetime of horrible dental experiences by both dentists and office staff I have FINALLY…read morefound kind caring compassionate supportive dental team at New Baltimore Family Dental. I would 100% recommend Dr Ali and his entire staff to family and friends. I was the person looking for escape routes my whole life from dentists. I had extensive dental work under Dr Ali's care. I now walk into this dental office with absolutely no anxiety and with confidence knowing that I have a whole team of professionals that support me and want the best for me. I finally have a beautiful smile! Thank you Dr Ali and everyone!!! -jen

We had to cancel and reschedule last minute because of a very important meeting. The dentist had…read morethe audacity to call me back and scold me for something out of my control and proceed to hang up on me! Absolutely unbelievable and unprofessional.

I never would have thought I would be writing a review on how Dr. Banda's office team successfully…read morehandled an approved insurance claim that went completely off track right from the start. It was determined that a $2,600 bite guard was needed to address snoring issues I have had for many years. Due to the cost of the bite guard, Dr. Banda's office approached my insurance company and obtained approval for work to begin. After the work was successfully completed, a claim was filed for payment which my insurance company NOW DENIED. For over 1 year my insurance company found every way possible to not issue payment for work they had already approved. Barbara and Cyndy relentlessly pursued my insurance company to make sure they would make good on this claim. Thanks to Barbara and Cyndy, Dr. Banda's office received full payment this past week. For the best in dental care see Cranbrook Dental Care. They will take the best care of you for all your dental needs, including any insurance questions or issues that may arise along the way. Daniel L.

Katie is hands down the best dental hygienist Ive ever had. Personable, honest and thorough. Dr…read more Namou was extremely kind as well and encouraging. I highly recommend checking this place out.

Front desk is super friendly and welcoming! Everything was very well paced (no long waiting times)…read more Kaitlyn is super amazing and encouraging! Everyone here is great!

Just want to say what a scammer you are , all the dental work you did , I had to be redone again…read moreit cost me more money . I will tell everyone I know not to deal with you . What goes around comes around, remember you were so rude to me when I came back regarding the filling you did ? It came off 3 times . The lower bridge you did it chipped in two places cheep material you use .

I went in for a dental emergency! I just wanted an extraction because I was in so much pain! They…read morefit me in which was great! When I arrived this lady that had short blonde hair was so rude and told me I'd have to wait awhile! I didn't care because my pain was so bad! I finally got called back but to sit for an hour in pain while nurses were cleaning up to go home! The Dr came in finally and I asked him just to extract my tooth...he looked at my tooth and gave me a bullshit answer! He and the rest of the staff didn't want to help me because they wanted to go home!

I just switched to Oakland when I had a bad experience with my previous dentist. Oakland Hill got…read moreme in right away when I explained I had a recent root canal and needed to get my permanent filling and crown. They were so kind from the beginning. Dr Shaheen was so kind and listened to my experience as well as provided great dental care. The office staff also took the time to review my dental benefits with me as my previous experience had used most of my benefits so it was going to be more expensive than I initially thought. Rather than just go ahead and let me be surprised by the bill, they reviewed all of this with me and presented a couple options so I could save money and not break the bank. I thought it was really cool that the front desk and the dentist were involved in this conversation so I got the expert with insurance and the expert with my teeth. I would recommend this place to anyone looking for a dentist in the area!