Short: above average Mexican restaurant with inexperienced staff and decent food.
Long:
At one point in my life, Mexican was my favorite type of food. I visited this place last night with a friend, and quite frankly I was pleasantly surprised for both good and bad reasons.
First off, sit yourselves in your own table. Not sure if it is a custom or something, but we stood at the door for about 5 minutes, and the waitresses kinda looked at us with a dumb look until we sat ourselves, at which point she quickly got a menu and walked over to us. I would advise the establishment to purchase a sign that says "please seat yourself" or something so as to not give people the cold shoulder. This could really give people a negative view about your establishment fairly quickly. Next, tv's are turned onto the food channel... Why? Just why ? if you have a television that would promote different types of food to people, especially if you are having a slow service type of day ( limited/inexperienced staff) customers may be easily enticed to go elsewhere.
Here is where the inexperience comes in. When someone orders a water, and you retrieve it in 30 seconds, do not assume they are ready to order. Luckily, all I order is fajita's, so I already knew what I wanted, but my friend had to frantically scramble to make a decision.
Next, the menu is gigantic. As in 2-3 pages, almost like a book of every Mexican meal that has ever been offered... How does one even try to choose a meal? Why not stick to a few and hand out the larger menu upon special request?
The restaurant was previously an Arby's, so it looks a lot like a fast food restaurant as the new owners really didn't give it much of a renovation. Personally, I like that, it gives it more of a genuine look.
The service of the waitress was mediocre. The cook however, was phenomenal. You are given complimentary chips and mild salsa. We, two college aged gentlemen, were unable to finish one bowl of chips, nor get half way before the cook rushed out my fajitas. In all honesty, it couldn't have been 5 minutes I had my food, roughly 2 minutes later my friend received his.
while the service was mediocre, it may have been the fasted meal I have ever received in my life, even faster than mcdonalds.
Food itself was average. As in it included all the flavors every Mexican restaurant does. While I may have felt sick after words, it was just cause I ate so much.
Finally. This is for the kids. Me and my friend were fairly awkward eating amongst a sea of families.
Not too bad really, but far from the best Mexican I have ever tasted... read more