Run, don't walk, away from this company! GARCP advertises it's a licensed contractor, but it is…read moreNOT. Their website says they are "Professional contractors and construction experts you can count on." They are neither.
We hired GARCP to update our small, 2-bedroom cabin and finish the basement. They told us the project would take 3-4 months, but after an entire year, they still could not finish.
The first PM they gave us, Jim, stopped supervising our project but claimed work was being completed. We were shocked to find almost none of the work he told us was completed had been done. What little work GARCP started was incorrect, and they had damaged and destroyed our property- including, furniture, decking, screen doors, and a storm door.
When this PM left the company, our home was in shambles. Incredibly, the owner of GARCP, Daryl, and his wife Leanne (the General Manager) were unapologetic and said GARCP was not responsible for its own employee's negligence. By this time, Jim called us to advise our project was not completed because GARCP did not have the money to order materials even though we had paid them almost the entire contract total. He claimed he left GARCP because they owed him money.
When we communicated our concerns about this, Leanne did not deny it and stated "Well sometimes you have to rob Peter to pay Paul."
The second PM, Brad, promised to get our project moving. However, more months passed with little to no progress. We were suddenly told Brad also left the company. Daryl would take over our project himself, and we would be back in the house by Thanksgiving. Some progress did begin to take place. However, every time GARCP took 1 step forward, they took 2 steps back. Work was completed improperly. GARCP routinely damaged other elements of our home and new work it had just installed.
Eventually, all our communication with GARCP was turned over to a new person, Sam, without GARCP ever telling us he was the new PM. This was especially frustrating because we had to pay our interior designer to re-educate a fourth person on the project. Sam Sam led us to believe he was on site supervising our project. We found out later he rarely, if ever, actually visited our site.
After promising but failing to complete our home by Thanksgiving, Sam and Daryl told us our home would be ready to move back in before Christmas. So, my husband drove up to move us in. However, when he arrived, not one room in the house was completed. It was a construction zone. There was not even 1 fully functioning bathroom. The sink in the master bathroom was leaking. The brand new gas stove wasn't functional because GARCP had not completed the installation (and later said they were not capable of installing it). There were no smoke detectors in the basement. All the electrical outlets in the kitchen were hanging from the walls. The kitchen faucet was installed improperly. An entire tile wall had to be redone. The list goes on.
When I asked Sam if he knew the house was unlivable when he told us we could move in for Christmas, he said "Well, what is your standard for livable?"
A plumber GARCP hired to work on our home contacted us saying GARCP had not paid him for this and many other projects, and he had no choice but to lien on our property even though we had paid all GARCP's bills. When we confronted Daryl, he emailed us that the plumber was an "idiot and meth head" and would not be able to lien our house.
We quit hoping GARCP would be able to complete our home and hired someone else to finish it.
GARCP claims all that is left is punch work; but the cost for their shoddy work to be fixed and completed is over $40,000.
Photos below show a small taste of how we found the home when they said it was ready to move into.
