Updated Review July 2024…read more I've removed my child from this School. My son is now 3yrs, from 7months to about 16months things remained the same as what is described above. He stepped up to another class in which he was the youngest, Mrs. Forbes (Owner/Director) asked because she needed to make room for another child. My wife and I agreed, we felt like it wasn't a big deal. Unfortunately the level a care went down tremendously. For example: Diapers not being put on properly on multiple occasions, using someone else's diapers, my son had scratches on his arm because an employee was allowed to grow their nails out and in the mist of trying to save my son from bumping his head on a sink, she grab him and left scratches on his arm ( This incident happen mid week Mrs. Forbes didn't look into the matter or contact me about the matter until 2 weeks later). My son eventually was removed from that classroom due to several meetings I had discussing the same issues over and over with Mrs.Forbes who would make excuses and referred to First Step's as the best daycare in middletown and no other place provides the type of services she does. After the countless meetings, my son was place in a class that had kids younger then him. Mrs. Forbes felt like the teacher was competent in which she was. Things got back on track, he had some regression being in a class with kids that were younger then him in which there was some behavioral issues but the teacher stuck it out and assisted in getting him potty train which we greatly appreciated. Most individuals would ask why leave those things are minor, your child is happy and well taken care of after you had several meetings. Under the suggestion of Mrs.Forbes we had our son's behavior evaluated, findings came back normal with the exception of him needing a new environment. Mrs. Forbes is condescending, her attitude is nasty, she believes the parents have some obligation to her and the way she wants things done, there is no accountability, and she forgets that she works for the parents and children. I gave a four weeks notice before I left, I ultimately pulled my son out before the agreed time because she is not a woman of her word, as far as contract and hours that were suppose to be given. Mrs. Forbes made and executive decision to give me a credit instead of honoring the last 2weeks at 12hr days. Mrs. Forbes made it seem like she was doing me a favor when gave me a credit. Mrs. Forbes didn't stand by her word, when that was brought to her attention she disregarded what was agreed on and basically ignored the agreement that was made. My wife and I were upset over agreement that was made that she didn't honor. So we called for a meeting (Monday). Mrs. Forbes has a camera as well as a mic outside her door, my wife who does not curse called her a witch because she did not honor the agreement we set. Mrs. Forbes then called me to call me unprofessional and how she had patience with my wife and I. I think i had the patience. I will never recommend her business again. Good Luck to the Guy I Seen outside trying to get a spot at Missed Steps. FYI We did get our deposit back, i believe it was out of damage control rather than sincerity.

I don't usually write reviews but I really feel like this center needs to be recognized. First…read moreSteps is always concerned about the safety of their children. The center is always kept clean and you can tell the owner really loves what she does and cares for my daughter like she's her own. It's like a home away from home for my daughter who loves it there. There was separation anxiety at first which is normal when first being introduced to a new environment, but now she really enjoys it. I can really see a change in her developmentally. I love this place. It's really a step up from all other day care's. They really put in the time and effort. I wish this place was open when I had my first first daughter!

Maybe this works for some families, but be aware of the fee structure! They showed us a nanny…read morecandidate at $35/hour and we then found they were going to be paying that individual $19-22/hour. Jovie takes a 40%+ cut of the all in rate the family pays. This felt deceitful and borderline unethical to us. Bill and Sharon are nice people and do aim to make quality matches between families and caregivers. This service is likely best suited for people looking for one off or last minute sitters, not long-term sustainable nannies.

I highly recommend Jovie! We have had such a great experience. They helped make the process of…read morefinding a sitter so easy, and really took the stress out of it for us. They are helpful and professional, and we are very happy with the Service and our Sitter!

Do yourself a favor and don't send your child here. The teachers are unorganized and have no…read morecommunication. I've seen several staff members on their phones which is a concern I've addressed. I also hate when I pick up a bit later and my child is combined with the older kids. The older kids can be rough. Find yourself somewhere else!

Peggy has thought of everything possible when it comes to the facility, safety, curriculum and…read morestaff! Highly recommended!

If you want the most amazing experience that your child could ever get I highly encourage you to…read moretake him/her to Miss Moe's SchoolHouse. She is not a babysitter she is a fun loving, kind, caring educator that will have the greatest impact on your child/children's lives. My daughter was with Miss Moe from age 2 1/2-5 and we unfortunately moved from the area but she gave her that solid foundation that she needed to be successful in her everyday life. Filled her with love, joy and confidence. She loves and cares for your children like they were her very own. I never went 1 day with worry as long as my daughter was there. I knew she was in great hands with Miss Moe.

From the owner: Enriching Our Futures Minds!read more

My daughter has been going here for about a year and is in the same room where the accusations from…read morethe other user came from. At no point have we been concerned about her well being. The staff is amazingly attentive and is always willing to listen to any concerns we may have. Coming from the mental health field, Children's Safe Stay provides an emotionally intelligent and safe environment for children to not only play but learn as well. Their staff treats these children as their own and ALL interactions I have had with all of them have been nothing but pleasant. We pick our child up every day happy and she is never afraid to go with the teachers upon drop off. We interviewed many other daycares and we are so glad we chose this one.

the staff here truly care about the children. everyday my child is excited to see not just friends…read morebut the teachers as well. they have always keep me well informed on my child's daily schedule and they always have fun activities going on that my child loves being a part of. i would highly recommend this daycare

My daughter went here for 5 years and had a great experience from 6 months to 5 years old. She…read morelearned so much there and is a very smart girl now. Yulissa had learning time and worked great teaching the children at a young age abc's shapes, etc. My daughter loved going there and it made going to work so much easier when your child is happy. Most of all I trusted her with my baby I knew she was in good hands. She is very family oriented herself with 3 daughters so understands the needs of a parent. My daughter no longer goes there but I will always be grateful to her for those years in our lives and always consider her "family"!

From the owner: My Little Angels Daycare is a Home group Daycare. NYS Licensed, CPR, and First Aid certified. We…read moreare located in Middletown, NY. Our mission is to provide quality care and a loving place for your little angels to grow. Our family orientated Daycare welcomes children of 6 weeks to 12 years of ages. Our warm and loving environment encourage children to nature and explore their surroundings. Each day we offer the children circle time, art projects, songs, stories, learning games and many other educational fun daily activities.

I love Miss. Genesis! She's been so welcoming and helpful in the UPK program. Always take the time…read moreto answer questions and let me know how my daughter's day is going. Miss Karagen is also very kind and supportive. Both are always so warm and welcoming. My only issue so far is some old lady who've I've never seen before. She's some old lady who came out of the office wearing a mask, telling me how to help my child up and down the stairs! She was very nasty and rude about it. I would say she be removed and NOT needed or helped.

I have 2 children in this program. I love love love the teachers in the 4 year old class room! Ms…read more Genesis has been absolutely amazing. Ms. Genesis, Joneily, and Caragen always go above and beyond for my child. They have excellent communication and understanding. My child has even learned some Spanish! However, the director is always absent and is impossible to reach. I can't stand the older lady who randomly shows up and claims and acts like she's the boss. She treats staff members so poorly! She is argumentative with parents and teachers! She's disrespectful and needs to retire already! I also love the teachers in the infant room! Ms. Ashley and Ms. Edna are the best! They're amazing with communication and letting me know how my little one's day is going. They're so friendly and welcoming! I truly feel like they treat my children as if they were their own! Despite the old ladies, I would recommend this place to any parent! The prices are pretty reasonable.