My experience being a patient here for the past few years is that this is generally speaking a good dental practice. There is something I learned, however, that could be valuable to certain individuals. When I found out that Mass General had a dental practice on the North Shore that accepted MassHealth, I thought I had hit the jackpot. "Man's Best Hospital" providing dentistry to (among others) the poor and disabled.
Here is the rub. Because MassGeneral is a teaching hospital, some of the dentists in the practice are residents, which means they have not yet completed their training and are therefore in a way not yet full-fledged dentists. Well, do you think MassHealth patients get to pick from any of the dentists in the practice to be their provider? Of course not. The present number of attending dentists accepting new MassHealth patients is zero, which means if you have MassHealth and want to be a patient at this practice, you will have to be treated by a resident.
Don't get me wrong, these are talented residents who are supervised by an attending, one would surmise in a similar fashion to with one of the less divided mainstream specialties. But I think it is important for MassHealth patients to be aware that they may get better care if they can connect with a non-large institution tied private practice staffed completely by attending dentists that accepts MassHealth. While there may be a shortage of such dentists in the Commonwealth, the care for this demographic might be better at such an office compared to what's presently available at Mass General. read more