They have been so attentive to this, that I have changed my review to show what a great Spa this…read moreis. I have been going there for over 10 years and mistakes happen. The way they took care of me was so Wonderful that I have reinstated my membership. LOVE THIS PLACE!!!

Alex is just amazing. He is so professional and caring. Medspa is so fortunate to have him.read more

Where do I begin... First, I scheduled my CO2 laser appt in December 2025 and couldn't get in until…read moreMarch 2026. I was scheduled for a Tuesday and they called me the Friday morning before leaving me a message telling me the machine needed to be serviced and needed to move my appt to Thursday. I called back that Friday twice and left 2 messages. I called Monday left a message and called again. I didnt get a call back from girl until Monday late morning. Mind you, my appt is scheduled for Tues 7 am and there is alot of prep with antiobiotics and pills leading up to my appt. For a simpler procedure, sure no problem, but with CO2 laser there is SIGNIFICANT downtime and preparation with pills, so a HUGE inconvenience. I had strategically scheduled time off work, and had my fiance schedule time off work as well, because I needed a driver for day of surgery and post op day. So I lost 2 days of income because of this. I asked for some sort of compensation for the major inconvenience and she was pretty dismissive about it and said no, sorry, not our fault, the machined needed something fixed. To not give some sort of compensation for this is insane. To back up for a moment, when I went in for my initial consultation, I never saw Dr. Laris, I saw an assistant and I told her my concerns were laxity and I'm interested in lasers, do lasers help with this. She told me to do the CO2 laser so that is what I scheduled. When I came in on procedure day, she makes the comment to me, "Oh why are you doing the CO2 laser you have no sun spots, are you doing it for preventative reasons?" I was appalled. In that moment I was filled with self doubt and frustration that I just paid $4500 for a laser that wasn't going to address my needs. I don't have sunspots or terrible skin, that wasn't my concerns. I felt absolutely duped. By the way its 3 months post off and my under eyes are still so red and I don't see any difference in my pores, no tightening, so far disappointed. But maybe I'll see some results in the next few months... I also have to comment that calling them and leaving their surgical center messages was a nightmare. The spa answers and transfers you. The spa cannot schedule surgical center procedures. I left over 12 messages and received 2 call back messages. But no one continued to follow up with me even though I left numerous messages. I was so frustrated, I told spa side front desk girl, I will stay on the phone, can you go over to the other side and grab someone, because this is ridiculous. When I got someone on the phone, her response, oh it looks like we called you back 2 times. I said ya and I left you messages after these which means you have to call back to continue to followup!! That is how this works! Why do I have to leave 10 messages after, and still get no call back! Front desk girl had to track you people down. So annoyed and disappointed by their lack of understanding and zero ownership of their frailties. Overall, I was so unsatisfied with the whole experience. Their staff and business model needs training and updating. I will not go back there.

I was very pleased with my two recent visits to Phoenix Skin. I had been a patient in the Phoenix…read moreoffice years ago, so this was my first visit to the North Scottsdale office. My annual skin check with PA-C Michael was quite thorough. He answered my questions and provided explanations as needed. Thankfully nothing suspicious was found. After that, I came back for dermaplaning. It was my first-ever experience with that, and Taylor reviewed everything with me first, explaining what she was going to do and letting me know what to expect. I felt comfortable the whole time, and my skin now looks and feels so much better. All of the people I met during both visits could not have been more kind, caring and helpful.

My skin is glowing after my derma plane and Hydrafacial with Shannon! Everytime I come in I'm well…read moretaken care of and always leave learning something new about my skin

Hi, I got Botox from Jamie at the Desert Ridge location. And it was really a fantastic experience!…read moreShe spent a lot of time reviewing my facial muscles, she used different approaches and was not painful at all. I would highly recommend her, I am so excited to see my results. And also the office is lovely, very clean and the front desk staff was helpful. Literally my only complaint was that there forms like an option for hazel eyes. Everything else was perfect!

Dani is a wonderland and highly skilled provider. I had researched the best place to go in…read moreScottsdale and selected this place. I am so glad I did! They are a wonderful and personable group of ladies. I am so grateful I found this place. I highly recommend them for your beauty needs!

Trisha for injectables and Leslie for laser/facial treatments are both amazing. Kind and very…read moreknowledgeable. You will love the results! The salon is beautiful. Look no further!

Great treatment options. I go to Maria J but everyone is good. The 80 minute facial is amazing.read more

Mia was wonderful, and the front desk staff was welcoming and helpful. I decided to purchase a…read moremembership, which is a great, reasonably priced way to enjoy a delightful facial once a month.

Wonderful results. Customer service is like talking to an old friend. Very kind very gentle…read more Amazing crew. I highly recommend it.

Extremely nice staff that is super helpful with the services and packages. Every time I go in there…read moreeach staff member is so nice. That's a huge draw for me. The hair removal itself is great as in I have seen a lot of improvement over the years if hair removal.

Regina, my aesthetician, is outstanding!! She always caters to my skin needs depending on the…read moreseason and my skin changes. She is very knowledgeable. She is very friendly and professional at the same time! I've had multiple different facials from her. All of them have been amazing. I would recommend any of my friends and family to see her.

I absolutely had the best experience with Callie one of the Estheticians! She provides advice and a…read morevery personalized approach when helping me accomplish my goals with my skin. If you are looking for an exceptional experience, ask for Callie! Not only can I get the best skincare while at the skin clinic, but you can feel even better about fine lines by getting your Botox taken care of by Dr Bob! He does such a great job at keeping me looking great! Lastly Jolene and Sharon at the front are always so extremely helpful as well! If you're looking for a place to get it all done, and with top tier service, The skin clinic North Scottsdale is the place for you!

The entire team at this Skinspirit are so kind, welcoming and informative…read more Javey and Ary were great with my laser. I will be back again!!

Saw Amy for a consultation back in September, very professional atmosphere and thorough consult to…read moreunderstand what I wanted. She does a great job explaining the process and is not pushy but transparent with pricing. Got dysport two weeks ago and the results are my absolute favorite ever achieved. I will be going back for my lips next. Highly recommend!

I CANNOT EXPRESS ENOUGH HOW WONDERFUL FRESH START IS. Mary and her team are the finest. If the…read moregeneral populace discovered how phenomenal Fresh Start is, everyone else in the area would have to close their doors. In fact, I think it's inconsiderate for any other med spa to stay open. This is the best experience that you can have. 10 out of 10. MAKE AN APPOINTMENT NOW!

Disappointed. I was referred by a new friend and was encouraged by the Yelp reviews…read more.. Big Mistake! I have gone to MD Beauty Club/Spa and had always been happy with my injections- but, it doesn't really have a close location to me. So, silly me tried Fresh Start very hopeful that I would get the same level of satisfaction with my service- that sadly wasn't the case. Unfortunately, it's like going to a restaurant and trying something new instead of your Usual and regretting it so much. That's how I feel- I paid more for the injections than I paid at MD and the results were lackluster compared to feeling rejuvenated there. I'm frankly wondering if she really used Botox or perhaps a replica brand like the replica handbags she sells. I bought one and it's Darling- I'm More Satisfied with the handbag than the service- I knew the handbag was fake. I know better now and wanted to advise you look a the vile of medication to see what indeed you are getting- I have no idea. I'm disappointed in the reviews that raved about this establishment on Yelp- several I suspect were written by staff. The establishment is tidy and the Fake Bags are Cute- but, what are they really putting into you? I wish I would have asked to see the vile- was it Botox...because I've had less units injected and had such awesome results elsewhere....Buyer be Aware...especially if they are injected into your body.

Updating to say that Kaylee is amazing for facials (just did Diamond Glow) and microneedling. She…read morereally is extremely detail oriented (best dermaplaning) and patient with all my questions. Highly recommend her too!

Have fun with their super inflexible "cancellation" policy, which apparently also includes changing…read morean appointment (tried to move by one week. One!) Hacked me $150.00. Better be damn sure you don't have a family emergency, like I did!