I am on the fence between a 3 and a 4. I would say 3.5 rounded to a 4. There are so many positives about this place but the one negative I have has been a total pain. Mezzo is a very nice complex with all the bells and whistles. The building is starting to show its age as the finish out colors and materials are not the current trend, but the building is very well maintained.
Pros
Real wood floors
High end Viking refrigerator and range
High end Asko full size dishwasher
Good quality GE front loading washer and dryer set included
Floor to ceiling windows
Good views, especially at about floor 6 and higher
Very nice bathrooms with granite or limestone counter tops (varies by unit), walk in showers, and soaking tubs
24 hour front desk concierge/doorman
Heated year round outdoor pool
Quick and friendly maintenance team. Everything I have turned in was completed or responded to in 24 hours
Very secure. Fob required to get on elevator and your fob only works on your floor and amenities floor, stairs only allow you to go down to lobby or garage. You cannot go up past the first floor even with a fob. Garage is access controlled and the gate has never been broken / stuck open.
Good amount of restaurants at various price points within walking distance
Fresh Market grocery store next door if you need something fast
Cons:
I really have just one, but it has been a huge pain for us.
Every unit comes with a building fee that is NON-NEGOTIABLE regardless whether you need or use the services in the bundle. It is $160 for 2 bedroom units. On the surface this sounds fine as it includes the following services:
Sewer, water, common area electricity, internet, cable, and home phone line.
Now for the bad
1. Internet - only 3 MBPs included. Only provider is AT&T. Building has not been updated with fiber so the highest available speed is 18 MBPs. I very much miss my 45 and 100 MBPs at prior homes and apartments. If you need fast internet, don't lease here.
2. Cable: DirecTV, but offered through an awful company called Access Media. Just Google them and you will see how terrible they are. The "TV" package in the $160 does not include ANY HD channels, movie channels, DVR, Genie box, and only 1 TV box.
HD, DVR, Genie, extra boxes, movie channels, extra boxes ALL COST EXTRA, at hugely inflated prices then what you can get through DirecTV. Also, you have to sign a 1 year contract or they will make you pay a $200 install fee - $500 for Genie and charge you other monthly fees. Access Media installs the system, not DirecTV. They are unprofessional and should be watched. Again, you can google the company to read the horror stories and lawsuits across the US. We pay the $160 and decided to buy an antenna for HD local channels, bought a Roku 3, and subscribed to Hulu plus, and Netflix. It would cost me more to have Access come out and sell me inflated DirecTV service. Also every phone call with Access will include a 30 min to an hour hold time.
3. Home Phone - AT&T includes local and long distance. Who has a home phone in 2015? No one I know except my parents. Some of the building residents are older, so perhaps they enjoy this feature. Again, you are forced to pay for this regardless of use. I did not plug in a home phone as I don't own one nor do I care to own a telemarketer magnet.
Overall Mezzo is a good place to live and has the nicest kitchen appliance package of any rental property in Atlanta. Mezzo would be even better if they got rid of the ridiculous building fee or at least removed the internet, phone, and cable portion. I would rather get those services on my own at a better price. read more