Very customer oriented. They accept coupons and are very…read morehelpful....................................................................................

Best prices in town and very friendly service with a big variety of different brands of tobacco,…read moretubes and vapes also have big selection of ready made cigarettes

I purchased a vapor Reso at this site and was told that there was a 90 day warranty on it and it…read morewas defective when I brought it home. I was on vacation and was unable to return it right away so I tried to return it on July 9 20 days later and when I took it back to the store to exchange it for one that works properly, I was told by the desk person that it had been 20 days and they would only honor it if it was less than a week. Then he put the owner on the phone who told me that it needed to be returned within 24 hours or they wouldn't exchange it. Terrible customer service and they don't honor their products. All about the money.

been there tons of times with no issues the last 2 times I visited there was some idiot redhead kid…read morethat has the music so loud its hard to hear him from across the counter and hes not helpful at all and puts fourth no effort in to helping you

This is a really cool store, situated at 135 S. Market Street in Wooster since 1969. I've been…read moregoing to this store since it opened & they are still a great business. They sell a variety of stuff but they specialize in tobacco products. They have an incredible selection of pipe tobacco, cigars, cigs, smoking accessories, as well as a vast wall of magazines of all kinds & a variety of newspapers. The smell that greets you when you walk in the door is amazing! Between the smells of tobacco, magazines & fresh roasted peanuts, it is heavenly! Yes, they roast their own peanuts too, and they are delish. The store recently added vintage items to their offerings & they have some really cool stuff at great prices. I highly recommend seeing this hometown favorite if you are in Wooster, you're bound to find something you love!

Would love to give 5 stars because it's that throwback newsstand / cigar shop that is unfortunately…read moredying out. I LOVE this place...BUT the "adult section" cheapens it. It's out of place and doesn't belong with the theme and character of the store.

Excellent selection with great ambiance! Joanie is amazing and she really knows her cigars and gave…read moreamazing customer service! Highly recommend this place!

Great location, Great Selection, Good prices, and the best part the humidor is in the old banks…read morevault! Very cool. Mike was very nice and helpful in picking some sticks that were different from my normal smokes!

They make a Great Vape mix at a good price with Great Service. I've been going there for years and…read moreNever had any problems with their product or service.

I've been here before and it was a GREAT experience! The young girl was so friendly & helpful…read more HOWEVER, yesterday I went with my husband in search of juice. The young girl that was helpful last time was with a customer, and there was an older lady with cute colorful hair working as well. We walked in. NO ONE greeted us. We stood in line for 8-10 minutes and NO ONE acknowledged our presence. No "I'll be with you shortly" or "welcome to vapor mix, we'll be with you in a moment". At that point, I didn't want to spend money there as they were rude. Hubby felt otherwise, so we continued to wait. Once it was our turn, we moved up to the counter. The older lady behind it, still didn't greet us & decided to puff on her vape a few times in front of us, before she acknowledged us. So we pay the money to test out flavors. Hubby is explaining to her what he's looking for. She gives her recommendations (we're new to vaping) on juices that are potent in flavor. She gives us a flavor to try. Hubby says he can't really taste it, so I tried it. I couldn't really taste the flavor either after a big hit. She "claimed" it was because the pen was bad.....well if that's the case, why is the store using them? So the protective cap came off the pen & fell on the floor. The older lady rolled her eyes, and reluctantly brought over the dish for us to get another protective covering. When i said to her, I wasn't able to taste the flavoring either, she got somewhat defensive. I wish I had gotten her name. She was no only rude, but also completely incompetent at her job. She didn't seem to know much about the juices the store sold, as she was asking the young nice girl for help. Needless to say, we will NOT be going back.....

Abraham is humble and helpful! Replaced batteries in three iPhones and one charging port. Great…read morework for a great price. Highly recommend!

Great customer service and very good prices You will find…read moreeverything you need here Highly recommended!

Do not recommend go in there for a vape n it stopped working at 90 juice and then another time I…read morewent in there they had the one I wanted I got it and it wasn't the right vape in the box

From the owner: Orrville tobacco and Vape offers a large selection of cigarettes, fine cigars, tobacco, disposable…read morevapes, mod kits, pod kits, Vape juice, hookah products, BD, Kratom, and much more. We are very competitive with our prices and strive to have the best selection of products in hopes of becoming your #1 smoke shop. We take customer service very seriously and we hope you enjoy your visit to Orrville Tobacco and Vape.