I purchased a vapor Reso at this site and was told that there was a 90 day warranty on it and it…read morewas defective when I brought it home. I was on vacation and was unable to return it right away so I tried to return it on July 9 20 days later and when I took it back to the store to exchange it for one that works properly, I was told by the desk person that it had been 20 days and they would only honor it if it was less than a week. Then he put the owner on the phone who told me that it needed to be returned within 24 hours or they wouldn't exchange it. Terrible customer service and they don't honor their products. All about the money.

been there tons of times with no issues the last 2 times I visited there was some idiot redhead kid…read morethat has the music so loud its hard to hear him from across the counter and hes not helpful at all and puts fourth no effort in to helping you

Great selection and knowledgeable personable employees. I only shop here for my vape juiceread more

Good selection, overpriced but nice staff makes it worth it, overall a good store!! 10/10read more

they got everything you need inside whatever your looking for they got it! very friendly people and…read moreyou can walk out with some free vapes

Good local store, they can be a little pricey when it comes to buying actual vaping hardware but it…read morereally doesn't matter because they offer a rewards program that you're able to join making you able to save actually some decent cash. I got a $35 vape and a $20 bottle of salt nic juice. That would've normally costed me $55 but with rewards it got knocked down to $45. So you can save some money. You just need to spend money to get points however. But considering that's my go to vape shop that I visit regularly racking up points isn't an issue.

They are pretty chill, cool, awesome, friendly and what not! Because I been an ex smoker for years…read moreand stuff, if you or someone you know that is an smoker and want to change ASAP, I highly recommend this place to get you free vape for trading in any pack of cigarettes or a Juul! Love you guys, keep up the good work

Do not recommend go in there for a vape n it stopped working at 90 juice and then another time I…read morewent in there they had the one I wanted I got it and it wasn't the right vape in the box

From the owner: Orrville tobacco and Vape offers a large selection of cigarettes, fine cigars, tobacco, disposable…read morevapes, mod kits, pod kits, Vape juice, hookah products, BD, Kratom, and much more. We are very competitive with our prices and strive to have the best selection of products in hopes of becoming your #1 smoke shop. We take customer service very seriously and we hope you enjoy your visit to Orrville Tobacco and Vape.

Amazing store great customer service very helpful when asking for prices, great service all around…read morerecommend for those not to into the vaping community

First time in and it was GREAT! Totally spaced it was Sunday and THANKFUL they were open! And the…read moreOwners were very approachable and friendly helped me pick a juice out (: . Definitely going back!! They even sell the types of pods for my vape, SECOND store to carry them woo! Thank you again so much, we'll be back

Nice little shop. Very friendly and knowledgable about the products. Recommended a great product…read moreand carries a nice selection of brands/styles of vaping equipment. Highly recommend if you are in need of some new/better products!

From the owner: Tobacco and Vapor Products/Accessoriesread more

Great product knowledge...& nice personality Sweet girl…read moresalesperson...& it was near my hotel

Very nice staff. I have purchased about 3 elf bar vapes from here and only recently had a problem…read more I always test the vape prior to leaving the shop to make sure it works because I know you can't return after it leaves the store. However, yesterday around 3:30pm I bought a new vape, tested it as I always do, and about 2 hours (maybe 30 hits) after buying it, the vape would smoke and hit as if I was actively smoking it, but it wasn't being used. Definitely a defective device. Fast forward to today, less than 24 hours later, they would not give me a replacement or refund. I even provided the video attached below for proof. I had this same issue with another vape shop and they replaced it without a problem. As I said, nice people, nice place. Just disappointed they couldn't help me out when there are a million competitors out there. I had to buy a new vape there today and I most likely will not be returning.

It says dispensary but its not. They're vapes aren't cheaper than anywhere else. Must be paying for…read morethe new renovations.

One of the best smoke shop ever they have everything you can think of!!! What even make it better…read morethey have the best customer service ever!! Thank you!!! So much for your service wish you guys the best