MIKE IS AWESOME! My…read moremotorbike broke down on the way to Copper Harbor from Mackinaw city. I was without any tools and out of luck. Lucky, we were on a 1/2 mile from MIke's shop. I tried to go to both of the big box stores (aTVs shop) in town and they were both up zero help. I will be referring all friends and family to Mike from here on out!

I have purchased a hayabusa from Zambons yesterday. I am very satisfied with everything, these guys…read morehandled the sale and our request very well. I chose to have my bike inspected by a third party, they welcomed that. I also chose to put a deposit on it and organize my own financing, they also welcomed that. The deal went smooth, no hidden fees or unpleasant surprises

This site is a scam! Do not try to buy or do business with them. They bought the website after…read moreZambon's shut down years ago and created a new site using AI and are trying to get people to send them money for bikes. Avoid!

Well you I have to say this dealership saved my trip ! I…read morewas making a loop up around the UP starting from southern Ohio and made it to the Tahquamenon upper Falls and lost my Key fob between there and the lower Falls. After a pretty extensive search just to find a tow truck that was willing to take me 120+ miles to the nearest HD dealership! I Called and spoke to Carrol Seger and she checked to make sure they had the fob then proceeded to tell me the shop wasn't open on Sunday but would call a technician to see if they could come in on Sunday to get me back on the road! Unfortunately I forgot the technicians name but between him and Carrol they got the job done Thankfully they did because we made it to our next destination on Sunday thanks to Bald Eagle Harley Davidson!

Leaving from southern Minnesota, I was on an epic lady rider journey around Lake Superior with 7…read moreother women. My bike broke down in Baraga, MI. I called 3 local shops, all recommended Bald Eagle Harley-Davidson. The Service Manager, Tim, drove 90 minutes to come get the bike and me, knowing it would be after hours when we arrived back at Bald Eagle. He drove me to my hotel and assured me they would get it running well and I'd be able to rejoin the group. One of the women hung back with me and he also made sure that she was behind us. At 10:30am my bike was fixed. Adjusted clutch cable and spark plugs. They charged the battery too. EVERY single person working there was AWESOME. They picked me up from the hotel, even helped me put my rain gear on! HA! When I saw the bill, I was shocked. NO CHARGE for a 90 minute tow!!!! They all said, we know what it's like to be stranded. So I bought a pair of really nice gloves!! Thank you, Bald Eagle Harley-Davidson.

MUCH improved experience when we picked up our UTV. Everyone was friendly and knowledgeable - as…read morebefore - with more respect paid towards the time we spent there. We're much happier with our purchase knowing that we are valued as a customer. Smokin'Hubster is ready to talk about warranty terms and already has some additional accessories in mind. We've created a monster, LOL!

Bought our Sxs in 2018 Recently my husband purchased 2…read morebrand new tires, 1 tire blew out with less than 30 miles on it .. when he brought it in we were told it may or may not be covered. ??! no warranty?? He purchased a third tire while we wait to see if it would be covered. Within the next 30 miles the new Tire also blew out ??? When my husband brought that one in he was told pretty much that either tire is most likely not going to be covered... This does NOT sit well with me , thats $300 they just happily took from him needless to say as of today they lost our business, we will happily drive the extra mile for better customer service ... Marq. Power Sports BLOWS .., Don't waste your time .

Their people went above and beyond to help me get something fixed for my snowmobiling weekend…read more The shop is open later than most, and they have what you need. Outstanding service And customer care. I haven't written a review in years, but they impressed me!

Very rude and negligent owner. Never do business with these people. I've heard terrible things from…read morefriends and over the weekend I finally got a taste of the ignorance. We were driving on the highway adjacent to the center when a large rock undoubtedly flung from their operating unguarded lawnmower. The rock caused severe damage to my vehicle. When I called to discuss the damage, the owner was extremely rude and essentially wrote me off and hinted that I was fabricating the story. Proceeded to ask me "why isn't there grass on the highway then". I wasn't going to waste my time teaching this scholar basic physics and decided to go talk to a lawyer instead. It's amazing these people can handle the day to day operations of a business.

I read the other reviews and my experience couldn't have been further from those reviews. I store…read moremy snowmobile trailer and three snowmobiles with them. They have done great service on each for me. In fact they've jumped through hoops to help me get back out on the trail very quickly when something has happened. One of my snowmobiles is an older Skidoo. I broke a side panel simply offloading it from my trailer. Not an easy thing to do. They helped me track down all the needed parts to make it look as good as new. It wasn't an easy task, but they did it. I bought a used snowmobile from them and it was in super great shape. My experience is that they will help in any way that that can to take care of their customers. I'm now a customer for life. They earned my business.

Bad experience, I brought in a seadoo and a fishing boat. I got the seadoo back after a week and…read morethey didn't fix the issue. I was told repeatedly that they would get my boat worked on but it sat for a month before I picked it up and brought it to a different repair shop. I got a shoulder shrug when I told them about the seadoo not running. Bad service and bad attitude.

I recently bought my KTM EXC500 from Cycle City. After looking around online for months, I…read morepurchased the bike sight unseen and had it shipped to Idaho. Lindsay V. was my main point of contact and she went above and beyond to make sure all of my many questions were answered right away- day and night. I am very happy with this experience and would highly recommend this excellent team to anyone shopping for bikes, ATVs or gear. Thanks again for everything Lindsay and Cycle City. Please add me to your stack of happy customers.