I was at the office in Halls Family Physicians on Friday, and the whole front desk staff had bags…read moreof raw squash and okra around. One of them walked out into the waiting room with okra in her hand. I was with my boyfriend and his mother who are both SEVERELY allergic to okra. When we spoke with the staff and asked them to please wash their hands and put it away, they were very snippy and kept shooting us dirty looks. In addition to this, they still kept the bags of raw and dirt covered vegetables within view and were openly handling it all. This is grossly unprofessional, and very dangerous. A doctor's office should be a sterile area free of food and dirt. Not the setting for some kind of farm stand. I am furious and was worried for my family's safety through this completely unacceptable situation. What will be done about this?

I've had doctor's appointments at both the main UT Medical Center and at UT Primary Care in Halls…read more The Halls location is soooo much easier to get in and out of. Think no parking garage, way easier to navigate than the huge medical center, and same great care. Highly recommend. Love my Dr. Lindsay, too, so much that my husband is switching to her so she can be both of our PCP.

We have been going here about 10 years and have always had excellent service and care, doctors and…read morenurses are super at diagnosising and treating the normal things that come along. Great place all around

They are not friendly, don't smile and make you feel like your bugging them…read more The office is clean and plenty of spaces to seat.

Dr. Haney , Is an excellent Dr. he takes excellent care of my husband and I. We have used Fountain…read moreCity Family Physicians for over 20 years. And are very happy with them.

Dr. Bilbrey and staff do a great job in getting patients back to the rooms on time. Usually don't…read morehave to wait more than 15 before being seen. Dr. Bilbrey always takes time to listen to all my concerns and questions. I would highly recommend him for primary care or family care.

Never again. This was our go-to place since our pediatrician sucks and the whole family gets strep…read moreonce a year. We are drowning in medical bills now because of a $30 strep test. They charge almost $600 per visit, you wait over an hour (they charge more the longer you wait like it's somehow your fault or in your control) and they spend 5 minutes with you. I will never go back. They even charged my credit card even though I specifically opted out of secure pay. I had to call three times to get them to reverse the charge.

Do not bother going here. Book a time and 1 1/2 hours later still waiting. We finally left. We…read morewill never go back here.

The most incompetent facility I have ever gone to. if you have a runny nose go there. if you have…read moreanything else, run elsewhere. Had random pain in pelvis, groin area. They ran a test for UTI on Day 1. They told me if it was negative they would order an ultrasound with Ft Loudon medical center. On Day 2 I called regarding my results. They advised case was closed because I didn't have a UTI. Well when were you going to tell me that. I then asked them to arrange for the ultrasound. After 3 days of pain I called Ft Loudon and asked about the order. they said the original order from Summit was incorrect and they sent it back for a redo on the day they received it. Summit had not returned it. They advised me to have Summit request a stat order to get the test done immediately. When I called Summit they advised they had sent it back that morning. So it took 4 days for them to re-send the incorrect order back to Ft Loudon. I was livid. Then some other person came on the line. she advised that my test couldn't be done by a stat order but said she didn't know why. I told her I now had no choice but to go to emergency because I couldn't wait another 4 days for treatment. I told them they were completely incompetent in handling this matter. She then told me I was free to find another provider and hung up on me. Bottom line, went to emergency and they did a CT scan instead of an ultrasound and advised me what the problem was. NEVER AGAIN WILL I STEP FOOT IN SUMMIT TELLICO VILLAGE.

First, I think Summit Med on Emory Rd deserves more than 1.5 stars. We've been here approx 20 yrs,…read moreand believe we receive above avg care. Time reqd for an appointment is very reasonable. Doctors & nurses know what they are doing, and if the problem is outside their range of expertise, they don't hesitate to refer you to a appropriate specialist. Summit Med has a very large patient load, and probably getting larger all the time. The practice of medicine is an extraordinarily complicated and intricate affair. Being a "senior citizen" I probably have more aches and pains than the average duck, but I'm just fine with the care I receive. I think my beef is with the AMA and our stick-in-the-mud Congress, the majority of them insist that socialized medicine equates to communism. Rubbish.