What a great experience. We didn't want to waste time or energy figuring out how to see cenotes by…read moreourselves. Tulum Bike tours came through with the transportation, the bikes, the historical/cultural knowledge and the insider info that allowed us to just enjoy the adventure. All of this at an amazing price point. The groups are small enough to ensure you get personalized attention throughout your trip. We chose the Jungle Bike Adventure but there's a great menu of options (which we will be back for on future trips).

It doesn't get any better than this!!! So my best friend and…read moreI took the Mayan Backroads Bike Tour and the Sian Ka'an Mayan Wetlands tour and both were top notch!!! Hugo was our amazing tour guide on the Backroads Bike tour. This tour was absolutely life changing!!! If you're thinking about doing it, stop thinking, and book it. This tour is worth millions. Frank and Hugo are priceless! I don't even have the words to describe! This tour is pure adventure! We biked, hiked, canoed, zip-lined, and ate lunch in a Mayan village. I am so thankful for this experience. Wear a hat, wear sunscreen, take bug spray, drink the lemonade, and have the time of your life!! The Sian Ka'an Maya wet lands tour is pure joy!! Frank took us out on this one and I could have stayed forever! Floating in the canals and learning more about the ruins and eco system was pure perfection!! This place is absolutely beautiful. It's what dreams are made of. Once again, it's worth every single cent!! I couldn't thank Frank and Hugo enough for being great hosts! They are definitely on my Christmas list!!

Great day tell with Oliver as our guide. He's very friendly & knowledgeable. E we hit Tulum ruins…read morewhere he explained Mayan history. We were advised to leave at 8 by Adolofo who sold us the trip. Tulum ruins were empty when we arrived. By the time we left it was getting packed with large tour buses. Next into to cenote for some snorkeling is cool, refreshing fresh water caves. Everyone wears life vests so it is very safe. Again Oliver explained history of cenote use by the Mayan people and how they believe they were formed. In way back to Playa del Carmen, we hit Tropi Taco. Food was muy delicioso as was the choice of juego. Lunch was included in the price as was beer, water, & Gatorade on ice in the van. Overall, great trip with a great guide Oliver

My husband and I stayed at playa del Carmen and wanted to do some exploring in the Tulum area…read more There's plenty of taxis waiting to take you out but it's hard to find one coming back so we inquired with this company about a package that would take take us out to the Mayan ruins and to a cenote. The price sounded fair and we booked for 2. Adolfo helped us and we informed him we wanted something mellow because I am pregnant. Some of the perks he promised were water, buffet lunch, umbrellas for shade and extra precautions because of my condition. He asked us to meet him outside the booking office the next morning at 11:30am so he could walk us to our driver that would be around the block. He wasn't there, not a problem someone else walked us over. On average the trip was suppose to be 11:30-6pm I believe. Our driver was horrible. Keep in mind we are both Mexican, live in LA and have experienced Tijuana drivers so we are used to wild driving. This was completely unsafe and on a different level. It's about an hour drive. We were in a van with a family from Canada and one of the little kids threw up because of how fast this guy was going. I saw the cooler in the van but no one was offered water. We got to the ruins and we were handed off to our tour guide. We were led to the bathroom and an expensive gift shop were everything is ridiculously overpriced. We bought water here. It was scorching hot no offer of the promised umbrellas. The guide was rushing through and said to follow him and we would have time in the end to go back into the ruins to look around and take pictures if we wanted. We were asked to meet him at 3 for pick up. Although we were all done looking by 2. The Canadian family was probably down at 1 because they wore sandals and it was too hot for them. Wish they would tell you bring walking shoes, hats and umbrellas as there is little to no shade. A lot of wAsted time here waiting. Same driver picked us up and took us to the cenote. The drive in is long, unpaved and extremely bumpy. I was super worried for my belly and in pain. This guy was driving in extremely fast. I told my husband to say something about his driving and he seemed bothered. First he said someone else would be picking us up and that we should let the driver know ahead of time. Mind you our registration form indicated I was pregnant and to be cautious. Also pregnant or not that was just terrible driving. We got to the cenote and were rushed to change. We had time for a quick dip and given some information and then quickly led out. I was so disappointed we didn't spent more than 10 minutes there before being rushed out. No time for pictures or even a little swimming. The changing rooms are poor. The barely there curtain does not offer privacy and you pretty much have to be okay with being being exposed because the wind will blow it away. We changed and stood around like idiots not knowing where to go. Finally, someone informed us we'd get picked up to eat lunch. We were driven to a different part of the park probably around 4:30 and their idea of a buffet is rice, beans and 2 tiny taquitos. It was delicious but definitely not a buffet or enough food. This was a super late lunch and I would have bought food at the ruins had I known. Thankfully our other 2 drivers were caring and mindful. We had Samuel who was super friendly and caring. He's the reason why I'm not leaving 2 stars. It's not good when you're hoping not to get stuck with unprofessional people. All drivers need to be safe. Tour at the ruins need improvement. Time at cenote needs to be extended and they need better communication with clients. Lastly, they need to honor what they are promising when they sell you a package. They are a company with many staff members so adequate training for all is key. I would try a different company if I return.

During our vacation in Playa Del Carmen we booked a private tour with Living Dreams for a morning…read moreexcursion to Telum. Daniel Alvarez was our tour guide. We were picked up on time in a nice big clean car. Daniel was very friendly and was giving us history and information about the area during our ride. We parked and got on a tram to the main entrance. We entered the ruins with no issues as Daniel had all our tickets already. We were able to walk all the grounds and Daniel gave us all the amazing history and was able to answer all our questions- even the ones about the wildlife. When we retuned to the car he had a cooler with cold towels and a big variety of cold drinks for us. The excursion included lunch at a place of our choice and we asked for Daniel's suggestion as we wanted something local and not a tourist spot. He took us for some street tacos that were amazing! He was also kind enough to stop at a store so we could grab a few souvenirs and a mango stand for some fresh mango. Daniel was amazing and we will definitely use Living Dreams again and will be asking for Daniel!

Such a great experience. Claudia was so knowledgeable as a guide and Charlie was a great driver. We…read moretoured the Mayan ruins, swam with turtles and explored a private Cenote. Claudia took care of everything so we didn't have to get our own tickets or wait in lines. If looking for a tour Living Dreams Mexico is an amazing option.

Did the Chichen Itza & Cenote tour and had a great time - no complaints! Our tour guide was super…read moreinformative and the van was very clean and comfortable. The pick up was very punctual. If I had one critique- I do wish they could charge the full cost of the excursion at the time of booking so it's not something we have to do during the actual excursion. There was a 7% fee charged which felt unnecessary.

We did the Chichen Itza tour with Alondra and Arturo while we were in the area and omg. We went…read moreback and forth whether we wanted to spend a day on a bus, but were so glad we did. Alondra was freaking fantastic, so engaging, and hilarious. We loved the whole experience with her. Chichen Itza was gorgeous and we're so glad we went. Going as early as possible was the play because there weren't a lot of people there and we could really enjoy it. Alondra had so many amazing facts I think I stood around with my jaw dropped half the time. Lunch was also amazing and so tasty. A beautiful restaurant with fantastic food. The cenote was a perfect end to the day to cool off, and was so breathtaking. Seriously, the best day in Tulum. You have to do a trip.

We booked 2 tours, one turtle snorkel with Gilmer and a 3 hour fishing trip with Manny and wow, I…read morecouldn't have asked for a better experience. I'm seven months pregnant and we have an 18 month old and I appreciated how accommodating both Gilmer and Manny were! Gilmer and Manny made sure to capture our experience so we could focus on the moment and sent us all the photos. Gilmer made sure to point out any creatures and give us insight. Manny & crew were able to help us snag 5 mahi mahi and the last one was a massive 60 pound male! Just incredible. On top of that they took us to a local restaurant to cook up our fresh fish. If we're not too tuckered out we may have to book another trip as I know it will be worth while. Great prices for life lasting memories, thanks again guys for being so awesome.

Gilmer was an amazing tour guide (we did the kayak and snorkeling experience). We were able to see…read morelots of colorful purple coral reef, barracuda, star fish, sting rays, sand dollars, and an assortment of fish! He took us to two different locations, and was very knowledgeable about what we saw! He also was able to show us where octopus live and gave us some cool facts. He was a very caring and fun tour guide. If i could give more than 5 stars I would. Thank you Gilmer! -Nikole & Kristian

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

What an amazing trip with Limbert and Luis. My wife is not…read morea confident snorkeller but with help from Luis and Limbert she went out into quite a rough sea to see the turtles and then snorkelled over some deep water in the cenote/caves. We both thoroughly enjoyed the half day trip and would recommend it to anyone. Limbert was a very knowledgeable guide and told us a lot about the history of Mexico on the drive down. Both were quite close to Playa Del Carmen/ Playacar so the longest drive was around thirty minutes. I got some great photos and at the end of the trip we were sent a Google Drive of the photos that Limbert had taken.

¡Un tour inolvidable gracias a Rod y Limbert!…read more Tuve la fortuna de vivir una experiencia única con el servicio de custom tour ofrecido por Rod, el propietario, y Limbert, nuestro guía turístico. Desde el primer momento, la atención fue impecable, personalizada y cálida. Limbert no fue solo un guía: se convirtió en un verdadero amigo que nos hizo sentir como invitados especiales en su propia casa. Su conocimiento sobre la cultura maya es impresionante, y visitar las ruinas con él fue como viajar en el tiempo --una experiencia educativa y fascinante que no habríamos tenido con nadie más. Además, nadar con las tortugas fue una experiencia fuera de este mundo. Limbert se encargó de que todo fuera seguro, organizado y, sobre todo, mágico. Nos llevó también a restaurantes maravillosos con auténtica comida mexicana, alejados de lo turístico y llenos de sabor local. Gracias a Rod y Limbert, mis vacaciones fueron mucho más que excelentes --fueron absolutamente memorables. Recomiendo este tour a cualquiera que quiera descubrir La península de Yucatán con profundidad, autenticidad y un toque personal inolvidable. An Unforgettable Tour Thanks to Rod and Limbert! I was lucky to experience a truly unique custom tour organized by Rod, the owner, and Limbert, our tour guide. From the very beginning, the service was impeccable--warm, personalized, and incredibly thoughtful. Limbert wasn't just a guide; he felt like a true friend welcoming us into his home. His knowledge of Mayan culture is outstanding, and visiting the ruins with him felt like traveling back in time--an educational and fascinating experience we wouldn't have had with anyone else. Swimming with the turtles was also absolutely out of this world. Limbert made sure everything was safe, smooth, and above all, magical. He also took us to amazing restaurants with authentic Mexican cuisine, far from the tourist traps and full of local flavor. Thanks to Rod and Limbert, my vacation was more than excellent--it was truly memorable. I recommend this tour to anyone who wants to discover the Yucatán Peninsula with depth, authenticity, and a personal touch you'll never forget.

Had an awesome day fishing... guides worked hard to get us on fish! Nice boat, attentive guides and…read morevery accommodating!

Muy decepcionada con el servicio al cliente de Erika. Estuve esperando en línea casi 40 minutos…read moremientras ella me ignoraba por completo para atender a una familia de cuatro personas que llegó a un lado de su escritorio hablando español. No sé si los conocía personalmente o cuál era la situación, pero yo ya estaba formada y me pareció muy injusto y poco profesional. Cuando le pregunté de manera educada si me podían atender primero porque yo ya estaba esperando en la fila, respondió con una actitud grosera en lugar de manejar la situación profesionalmente. Después de finalmente entregarnos las pulseras, ni siquiera nos explicó a dónde teníamos que ir. En general, fue una experiencia frustrante, desorganizada y muy poco profesional.

speaks great English and knows a lot about history and the town…read more He helped me at a pharmacy when k needed help translating and he is a very nice guy and if you get a chance to hire him YOU SHOULD

From the owner: Somos especialistas en el tema de la observación de aves, Talleres gastronómicos regionales, Tours…read morede Vida silvestre, Tours culturales en las comunidade cercanas de Valladolid y ofrecemos tours privados en lugares únicos, te invitamos a que vivas un poco de nuestras actividades únicas.

Right in downtown of Valladolid, reasonable price 150 pesos/adult cash only, (no locker but you can…read morebring your bags down), clean shower and change rooms and rest rooms. Easy to walk down to Cenote platforms, fish swimming around and clean your feet. Multiple platform to jump. Not a tourist place so not that crowded. Beautiful place to visit and enjoy the fresh sacred Mayan water

It's so hard to describe the beauty and magic of this place. The second you walk in, it's…read moreoverwhelming. It cost about $8USD per person. They have a place to shower and use the restroom. It s nothing fancy but they do keep it clean. Our children loved swimming in the Cenote. I on the other hand struggled with getting in. I felt like even just seeing it was an experience. We would visit again, thank you!