I've renewed my Dutch passport in San Francisco, and Washington DC, and would have to say the…read moreoffice in Miami is by far the friendliest. Although, the Embassy in DC does throws a nice Orange Fest during April which is always fun. When you park and arrive in the building they ask you to sign in before you can enter any of the offices. For a small country the renewal requirements are pretty extensive from the passport picture, which has very specific sizing requirements, to the detailed application. Had to make an appointment online to see them first. You have the option of having the passport sent to you (but you must bring a self addressed prepaid envelope by one of their pre-approved vendors). I didn't bother. I just went back to the office to pick it up. I received an email telling me 2-3 weeks later it was ready for pick up. Well 3 months later I finally had a chance to pick it up. I made another appointment for my little one to get her initial passport too. The office has a waiting room with a TV which is a nice convenience. On the two occasions I've visited in Miami the office didn't seem too busy either. Since it's Brickell consider coming via metro. It's a little more convenient than dealing with the rush hour traffic.

One of my friends needed to renew his Dutch passport so I accompanied him to the Netherlands…read moreConsulate Services. All visitors for such services need to make advance online appointments which can become rather confusing since the web site is listed under "Dutchappointments" but more specifically being http://www.rsonac.org/other-services/8---other-logistics/schedule-an-appointment.html. I would also say confusing because of the interchangeability of words for the country, as being either Holland or the Netherlands but with the people being referred to as Dutch. Indeed, I onetime recall one of our many not to bright (and we do have a lot of them) U. S. Customs agents hauling one of my friends away when we were entering the United States. I enquired what the problem might be and was told that when questioned he had said he was from Holland but his passport indicated that he wasn't at all from Holland but in fact from the Netherlands. Go figure that one! LOL! Anyway, the Dutch or Netherlands Consulate Services, whichever, occupies a small but comfortable space on Brickell with the staff being very multilingual. Besides doing passports or merely attending to matters involving citizenship, they are friendly enough to chat with anyone interested in visiting Holland, having some brochures and travel information available and able to answer most any question you may have.

I went past Thursday for my appointment (Ley de Memoria Democratica)…read moreThe parking was easy in the same building. If you go for few minutes will be only $4.00 ( I paid $16.00 because I have to wait longer time) The officer was kind and nice, they give you a number and of course, you wait. But somehow was good to wait because every single person there was missing one or more documents. They respect your turn if you were missing something, when you come back they will see you. There is an office (not related to the Consulate) that helps everybody, but of course you pay for their service. Once you are there, you want everything to flow. The gentleman who took care of me and many others had a lot of patience but he was firm when explaining what you missed. Some people with thin skin could say he was rude, not me! My grandparents were from Spain and my mother, I am used to that "tone" My delay was because I was missing few things that honestly could have all of them, but I don't think the Consulate website has a link that lists all documents in the sequence they want you to present them here the day of your appointment. Recommendation for everyone: - review all your documents and have them in order. - go on time (do not go many hours ahead of your appointment because that's why the wait is longer) - do not park outside the building, it will take more time and the meter might not allow you to add more time. - organize your day in the way you are prepared to spend there more time than expected. - be sure you have some cash or credit card ready in case you missed something and you need to go to the 5th floor office. Good luck!

Came here on October 21, 2025, which was the last possible day for the Ley de Memoria Democrática…read moreprocess -- so yeah, total chaos outside. People everywhere, folders flying, nerves running high. But once you get inside, everything shifts. It's calm, professional, and surprisingly well organized considering the madness in the lobby. The security guard at the front was super helpful and told me there are a bunch of different consulates in the building, so make sure you know which floor you're headed to before showing up. The Spanish Consulate itself was very structured and polite. They move people through fast but not rushed, and the staff were kind to everyone I saw. Heads up: they do take your original documents, so bring extra copies or scans for yourself before you go. That part makes some folks nervous, but it's part of the process. Honestly, I was there about two hours total and everything went smoothly once I got past the door. The staff are clearly doing their best to handle a huge crowd, and they were patient and professional the whole time. If you follow the directions, come prepared, and keep calm, you'll be fine. It's busy because everyone's trying to reconnect with their family history -- that's kind of beautiful, in its own hectic way. Pro tip: show up early, bring water, and have your documents in order. You'll survive it just fine.

Five Stars is not enough for the experience I had. I arrived a little late because traffic getting…read morefrom Broward to Bird Road took less time than getting from Bird Road to the consulate which anyone in Miami will understand. I was already expecting stress, and it was the complete opposite. Within about eight minutes I was sitting with officer Carlos Samoes who was kind, patient, and genuinely committed to helping. I had brought a professional passport photo that ended up not meeting the requirements, and instead of turning me away, he worked through it with me and even took new photos himself to make sure everything was correct. During my visit, I interacted not only with the officer, but also with the consul and the vice-consul, who both came out to assist. That level of care and accessibility is something you do not see often. One thing that is important to understand is that this is a government process with a very clear system. You do need to follow the steps online, submit what is requested, and wait for approval before scheduling. If you do that, it works. The system is structured for a reason and once your documents are approved, everything moves very efficiently. I was there for over two hours, not because they were slow, but because they took the time to make sure everything was correct. I also saw people arrive without appointments expecting to be seen, and that is simply not how it works. If you follow the process as designed, you will be taken care of. The entire experience was handled with efficiency, professionalism, and a very human approach. I walked out the same day with my passport in hand. Truly impressive and deeply appreciated.

Terrible service I heard it are only good for white…read moreAmericans. I sent documents and money order over there they "lost it" an open name money order and their website is the wost! You have to upload documents several times and it is never satisfactory.

Excelente atención al cliente! Atención rápida, cordial y muy eficiente. ¡Excelente servicio del…read moreconsulado peruano!

Ayer pasé por en consulado y tuve una grata sorpresa al encontrar a la señora Elvira que nos…read moreatendió a mi hija y a mí con mucha cordialidad. Muy agradecidos con ella por su paciencia. Muchas gracias, y para Elvira 10 estrellas.

I would not advise any of my fellow Jamaicans to renew their passport through this office. They do…read morenot answer the phone, and when they do, they seem bothered if you call multiple times. I've also experienced them speaking to others while on the phone with me, which is very unprofessional. I submitted my passport application in September of last year. I was later told that additional documents were needed, which I sent in early November. My passport is still in Miami. I was then advised to come in person, which I did on February 10. It has now been almost two months since then, and I still have no update. This system really needs to be improved. I urgently need my passport.

They never answer the phone.. its been 7 months and i still dont have my Passport. i called…read moreJamaica and they told me that my passport was mailed to the Miami consulate.. i paid for FedEx, and i was told it would be mailed by FedEx from Jamaica, so I'm confused as to what i really paid for. This place needs to be investigated.

Ii would give them No stars if possible. After getting there at 6 a.m. they refused anyone without…read morean appointment (although they are already processing my visa and have my passport, all i needed to do was drop off proof one document to complete the application they had already accepted.) Additionally, you call and no one picks up. All you get is an automated message and its absolutely IMPOSSIBLE to make an appointment..... Horrible!

Siempre eficientes y muy amables. La sala de espera pudiera ser un poco mas comoda y faltan…read moresillas. A veces se llena de gente hasta el pasillo de afuera del consulado.

Estimados señores del Consulado de Colombia en Miami: ​Me…read moredirijo a ustedes nuevamente para manifestar mi profunda preocupación y frustración ante la imposibilidad de programar una cita para la renovación de mi pasaporte. A pesar de seguir rigurosamente sus indicaciones y de haberlo intentado de manera constante desde el mes de enero, el sistema de agendamiento no funciona de manera efectiva. ​Deseo exponer los fallos técnicos específicos que he documentado con fotos y videos: ​Inestabilidad del sitio: Ingreso al sistema con antelación y realizo el proceso de carga de datos, fotografía y código de seguridad puntualmente a las 10:00 a.m. Sin embargo, al momento de seleccionar la cita, la página web se cae repetidamente. ​Retraso en los códigos de verificación: Tras lograr superar las caídas del sistema, el código necesario para confirmar la cita tarda más de 5 minutos en llegar a mi correo. Para cuando logro ingresarlo, el sistema indica que ya no hay cupos disponibles. ​Errores de disponibilidad: En mis intentos más recientes, tras esperar el código de validación, el sistema rechazó la selección indicando que el horario elegido correspondía a la "hora de almuerzo", a pesar de ser una opción habilitada por la misma plataforma. ​Entiendo que otros usuarios han logrado agendar sus citas, pero mi experiencia --y la de muchos otros-- demuestra que el sistema presenta fallas críticas que impiden el acceso equitativo al servicio. Adjunto las pruebas visuales de estos errores. ​Ante la urgencia de renovar mi documento de identidad y el tiempo invertido sin éxito durante meses, solicito de manera respetuosa una solución alternativa o asistencia directa para poder concretar este trámite, ya que los canales digitales actuales no están cumpliendo su función.

Mi esposa junto con mis hijos, tuvieron que ir hacer unos trámites y el servicio es lamentable, no…read morepudimos conseguir citas así que tuvimos que pagar por la cita porque es evidente que la citas están monopolizadas por las mismas personas de ahí solo que con otros nombres. Que triste y Colombia que es un lugar espectacular.

It is incredibly frustrating to be locked out after trying to secure an appointment for three…read moreweeks. The "too many attempts" error usually indicates a temporary security block for weeks. Totally unacceptable.

I have beeb trying to make an appmt for my passport for about a month and I am 'till this day to…read moremake one at the portal of the Colombian consulate in Miami. What a disaster that is.

There's nota phone number to contact them. The website it's bad to try to find information that…read moreyou need

Eu e minha mae de 82 anos , disable, invalida, tinhamos um apontamento marcado e agendas. Assim que…read moreentramos pela porta de Entrada, um Senhor Latino extremamente mau educado nos tratou com muita grosseria pois entramos pela porta errada. Ela falava com a voz Alta, super grosseiro como se fossemos animais enxotando para fora. Depois de sentar e conversar com outras pessoas, descobrimos que ele faz isso a muitos anos. Que absurdo!!! Estamos indignadas como um orgao como o Consulado pode ter Uma Pessoa como essa tratando nois brasileiros dessa forma. Ele nao se descupou e ainda continuou a tratar as oessoas da pior forma possivel!! Sera que depois de tanto tempo tratando as pessoas brasileiras dessa forma , ele nao Vai ter Um repreendimenro ou Uma atitude do Consulado?? Aqui deixo a nossa indignacao e revolta. Ps: pelo menos 5 pessoas nessa segunda feira foram mau tratadas por esse senhor seguranca Latino. FACAM ALGUMA COISA PARA PARAR ESSE AGRESSOR DENTRO DA NOSSA PROPRIA CASA!!​​​