This hotel location for your cruise port day is great. A shuttle from the airport is available and…read moreyour hotel stay includes a 3 mile radius to any destination. The con that 3 miles won't get you anywhere far but it's still available as an fyi. Check in was super long. Unless you pay for early check which is $50. You will wait. The pro to this is if you get there early enough a full breakfast is available with your stay. They also have a free evening happy hour that starts at 5:30p for cocktails and appetizers. Ambiance is pretty with inside views on each levels. Palm trees and fountains and swimming pool outside is refreshing as well. Room was spacious . Living room area with sofa bed. Microwave and refrigerator. Balcony view as well. Water is hot and beds are comfortable. Cruise transportation with the hotel is available for $12 per person Check the website for pricing and information.

I stayed here before a cruise on Thanksgiving week. I'm thought the hotel did a great job keeping…read moreup with the crowds. Check in was easy and fast . The evening happy hour had very fast bar tenders and even sodas for kids. The evening snack included: pretzel bites, salsa/chips, veggies/ranch. There were a lot of people but the line moved fast . Airport shuttle was a bit hard to find. I guess the shuttle stops at a few different doors and if it's too crowded, it just keeps going , so find one of the earlier stops to ensure a seat. The pool area was large and the hot tub was nice. Plenty of seats, there was a lot of airplane noise being do close to airport but I couldn't hear it inside the hotel. My only complaint was that the bathroom was only accessible through the bedroom in the suites . So if people were sleeping on pull out couch , they had to come into bedroom to get to bathroom Rooms were clean and decently updated

Estimados señores del Consulado de Colombia en Miami: ​Me…read moredirijo a ustedes nuevamente para manifestar mi profunda preocupación y frustración ante la imposibilidad de programar una cita para la renovación de mi pasaporte. A pesar de seguir rigurosamente sus indicaciones y de haberlo intentado de manera constante desde el mes de enero, el sistema de agendamiento no funciona de manera efectiva. ​Deseo exponer los fallos técnicos específicos que he documentado con fotos y videos: ​Inestabilidad del sitio: Ingreso al sistema con antelación y realizo el proceso de carga de datos, fotografía y código de seguridad puntualmente a las 10:00 a.m. Sin embargo, al momento de seleccionar la cita, la página web se cae repetidamente. ​Retraso en los códigos de verificación: Tras lograr superar las caídas del sistema, el código necesario para confirmar la cita tarda más de 5 minutos en llegar a mi correo. Para cuando logro ingresarlo, el sistema indica que ya no hay cupos disponibles. ​Errores de disponibilidad: En mis intentos más recientes, tras esperar el código de validación, el sistema rechazó la selección indicando que el horario elegido correspondía a la "hora de almuerzo", a pesar de ser una opción habilitada por la misma plataforma. ​Entiendo que otros usuarios han logrado agendar sus citas, pero mi experiencia --y la de muchos otros-- demuestra que el sistema presenta fallas críticas que impiden el acceso equitativo al servicio. Adjunto las pruebas visuales de estos errores. ​Ante la urgencia de renovar mi documento de identidad y el tiempo invertido sin éxito durante meses, solicito de manera respetuosa una solución alternativa o asistencia directa para poder concretar este trámite, ya que los canales digitales actuales no están cumpliendo su función.

Mi esposa junto con mis hijos, tuvieron que ir hacer unos trámites y el servicio es lamentable, no…read morepudimos conseguir citas así que tuvimos que pagar por la cita porque es evidente que la citas están monopolizadas por las mismas personas de ahí solo que con otros nombres. Que triste y Colombia que es un lugar espectacular.

Ii would give them No stars if possible. After getting there at 6 a.m. they refused anyone without…read morean appointment (although they are already processing my visa and have my passport, all i needed to do was drop off proof one document to complete the application they had already accepted.) Additionally, you call and no one picks up. All you get is an automated message and its absolutely IMPOSSIBLE to make an appointment..... Horrible!

Siempre eficientes y muy amables. La sala de espera pudiera ser un poco mas comoda y faltan…read moresillas. A veces se llena de gente hasta el pasillo de afuera del consulado.

Excelente atención al cliente! Atención rápida, cordial y muy eficiente. ¡Excelente servicio del…read moreconsulado peruano!

Ayer pasé por en consulado y tuve una grata sorpresa al encontrar a la señora Elvira que nos…read moreatendió a mi hija y a mí con mucha cordialidad. Muy agradecidos con ella por su paciencia. Muchas gracias, y para Elvira 10 estrellas.

An excellent and reliable service! The staff is attentive and kind…read more I highly recommend it, 100%!

My father needed a visa to travel to Colombia and Marcos from DocuRapid was amazing at every step…read moreof the way. My father showed up at the embassy on a Monday and was able to get a temporary visa granted to him by that same Friday. I cannot say enough about how thorough and responsive they are and how excellent their communication is. I was experiencing a level of stress that I could not have managed without their help.

Absolutely amazing hotel stay before my cruise. This hotel is clean, convenient to shopping and…read moreplenty of restaurants/bars. Walking distance to a Publix, the mall, bakery, etc. The hotel checkin is on the 6th floor, the first floor is mainly a seating area and concierge. They offer free hot breakfast, mini fridge and microwave in the room, cruise shuttle at time of this review is priced at $12 with pick up times at 10a, 11a, and 12p. If you miss breakfast, they had breakfast bags with fruit and other grab and go items. You will need your room key to access the laundry room and guest floors. There is no carpet in the room I was in (basic king- not the elite level) and pets are not allowed. Service animals only. The hotel has a lobby bar, three restaurants are located right next door (Sproutz, Batch Gastropub, and Shahs of Kabob). I dined at Sproutz and Shahas of Kabob and both are good, but they are not affiliated with the hotel. I stayed 3 nights prior to my cruise and I really enjoyed my stay. The air conditioner worked with no issues, pillows are very soft, bed was firm, but not uncomfortable and I slept better in that bed, than my own. There is a master light switch to control the overhead light in the entry and bathroom. You can operate them separately (it just takes some flipping of lights to figure it out). Decent water pressure and nice, hot water at night. Morning time I suggest getting your shower in early. Hot water is still present but not as hot as it was the night before. Tip- I took my shower at 5/6am the morning of checkout and the water was hot and perfect for a nice shower before leaving for cruise. Staff was always smiling, friendly and willing to assist. Carlos at the concerige desk is very helpful, ask for his recommendations and he is more than happy to assist. The 7th floor has the laundry facility, but many machines were out of order. This is going on my pre cruise hotel list because it was the perfect hotel and the perfect location. It was about a 15min ride to the cruise port and airport. The cruise port ride was booked for 8am, so I beat the 9am bumper car cruise port traffic. The video I posted is short and quick, but a glimpse of the room

Hampton Inn & Suites Miami/Brickell - Downtown is quite literally one of the best hotels I've ever…read morestayed in. Especially since this was also my first time in Miami! We had a two day stay before heading out on a cruise. An extended vacation if you will. The service was phenomenal! We stayed on the Elite Level which provided extra goodies, and benefits. Sharing a picture below of what they define as the elite level and the benefits included. The location is perfect, in the middle of all things Brickell/Downtown. We were surrounded by restaurants/eateries, coffee shops, stores, the park, city centre you name it! Super convenient because we didn't need to call a Lyft to get around. So you better believe on the days we did go out, we got our steps in. It's giving HEALTH! 2026 who?! We are starting NOW honey! Okay, back to the review....hot (and cold if you're into that) breakfast was served each morning for free! You read that correctly. Free food honey. I mean you did pay for it so why not go ahead and eat? Your business not mine. Non-smoking hotel. Pools. Fitness center. The whole ordeal. A little store with snacks, drinks, and whatever else you feel you may need or want. I should also add that the hotel prides themselves on being accessible. Let's move towards cleanliness. Because cleanliness is next to what?! Godliness! Okay, I see yall! The room oozed of cleaning products. You would have thought the staff had just left from pouring Clorox and whatever other good smells needed to make a space smell delicious. Oozing with fresh aromas! The bed, not mine, but theres, was one of the most comfortable beds I've ever slept in when traveling. Hotel beds typically don't bring out the best in me, I am in fear of all beds that are not my own. Laugh if you must but I am who I am! However, a soft bed with clean linings - sign me TF up. The elite levels are on the 14th and 15th floors. They provide robes and slippers. Did not wear the robe. Read what I said about the beds and sit with that. Anyway, I did wear the slippers and they are about as thin as a sheet of loose leaf paper lmao! The chair rolled on top of mine and ripped the back of it so they lasted about 12 hours for me. #SelfInflicted I know. It's a nice touch to have in your hotel room though. Me personally, I travel with slippers. As I bring this review to a close, I want to highlight the staff members that assisted during the stay. Mr. Ernest, Russell, and everyone else at the front desk that extended a warm welcome and consistent assistance. Thank you again! One hiccup that was addressed immediately. They have an "in-room dining option." This particular policy states that you can order food and have the food delivered to your room. Okay convenience! And accessibility! Well I ordered some food from a nearby eatery and the delivery person was not allowed up. "We don't allow people to come up to the rooms for safety reasons." Heard. And appreciated. Truly!! They value safety. My issue was when asked about the policy in place, being asked if I had a medical condition to where I couldn't come down and to get my delivery. While a relevant question, that is something I'd recommend treading lightly around. You never know anyone's health/medical condition. Furthermore, if your policy states one thing then every staff member needs to be on one accord. The issue was taken care of and the person was able to deliver my order. The front desk member was also not rude just inquiring. I appreciate how quickly the matter was resolved. If you're headed on a cruise or you're in need of a nice hotel that is conveniently located, Hampton Inn Brickell is your girl (or boy), be who you are!

Five Stars is not enough for the experience I had. I arrived a little late because traffic getting…read morefrom Broward to Bird Road took less time than getting from Bird Road to the consulate which anyone in Miami will understand. I was already expecting stress, and it was the complete opposite. Within about eight minutes I was sitting with officer Carlos Samoes who was kind, patient, and genuinely committed to helping. I had brought a professional passport photo that ended up not meeting the requirements, and instead of turning me away, he worked through it with me and even took new photos himself to make sure everything was correct. During my visit, I interacted not only with the officer, but also with the consul and the vice-consul, who both came out to assist. That level of care and accessibility is something you do not see often. One thing that is important to understand is that this is a government process with a very clear system. You do need to follow the steps online, submit what is requested, and wait for approval before scheduling. If you do that, it works. The system is structured for a reason and once your documents are approved, everything moves very efficiently. I was there for over two hours, not because they were slow, but because they took the time to make sure everything was correct. I also saw people arrive without appointments expecting to be seen, and that is simply not how it works. If you follow the process as designed, you will be taken care of. The entire experience was handled with efficiency, professionalism, and a very human approach. I walked out the same day with my passport in hand. Truly impressive and deeply appreciated.

Terrible service I heard it are only good for white…read moreAmericans. I sent documents and money order over there they "lost it" an open name money order and their website is the wost! You have to upload documents several times and it is never satisfactory.

There's nota phone number to contact them. The website it's bad to try to find information that…read moreyou need

Eu e minha mae de 82 anos , disable, invalida, tinhamos um apontamento marcado e agendas. Assim que…read moreentramos pela porta de Entrada, um Senhor Latino extremamente mau educado nos tratou com muita grosseria pois entramos pela porta errada. Ela falava com a voz Alta, super grosseiro como se fossemos animais enxotando para fora. Depois de sentar e conversar com outras pessoas, descobrimos que ele faz isso a muitos anos. Que absurdo!!! Estamos indignadas como um orgao como o Consulado pode ter Uma Pessoa como essa tratando nois brasileiros dessa forma. Ele nao se descupou e ainda continuou a tratar as oessoas da pior forma possivel!! Sera que depois de tanto tempo tratando as pessoas brasileiras dessa forma , ele nao Vai ter Um repreendimenro ou Uma atitude do Consulado?? Aqui deixo a nossa indignacao e revolta. Ps: pelo menos 5 pessoas nessa segunda feira foram mau tratadas por esse senhor seguranca Latino. FACAM ALGUMA COISA PARA PARAR ESSE AGRESSOR DENTRO DA NOSSA PROPRIA CASA!!​​​

It's a very sterile, 90's techno-looking place in grays and reds…read more The rooms have thin walls and you can hear everything from your neighbors' room. The hallway noise is very intrusive into the room as well. Very few places to store things - just two drawers under the coffee station by the sink. Not conducive to getting dressed. Weird cubby holes to the left of the bed with one small shelf and minimal closet space. No dressers or drawers in the bedroom area. The shower area has no light above it and the toilet area next to it is the only light. Too dark! The pool area is very nice looking. A big flat area with two roof covered areas for respite from the sun. the pool was not freezing apparently not heated. They have some nice offerings - a bar that serves drinks and light food options from 5 pm to midnight, a restaurant open starting at lunch. The parking valet service is efficient. Given the price, am not sure we would return as the value was not there.

I've stayed at this hotel multiple times and although I've never had any major issues during my…read morestays, the hotel seems to be falling apart. First off, only one elevator was working the entire week of my stay. No explanation from anyone, but a letter did appear on the ground floor door at my 2nd day. Secondly, my room had a toilet that would constantly run if I didn't jiggle the handle. I tried letting one of the maintenance men know, but he simply smiled at me and walked away. It is South Florida and I didn't tell him in Spanish, so maybe that's my fault. The staff is very friendly and the bar is decent. No real bourbon selection beyond the normal shelf staples. Beer selection is okay, but a few more Florida brewery selections would be nice. Parking is valet only (although I only Ubered this visit). Coffee and tea are complimentary in the morning, but the food offerings are charged to your room (so be warned).

I've renewed my Dutch passport in San Francisco, and Washington DC, and would have to say the…read moreoffice in Miami is by far the friendliest. Although, the Embassy in DC does throws a nice Orange Fest during April which is always fun. When you park and arrive in the building they ask you to sign in before you can enter any of the offices. For a small country the renewal requirements are pretty extensive from the passport picture, which has very specific sizing requirements, to the detailed application. Had to make an appointment online to see them first. You have the option of having the passport sent to you (but you must bring a self addressed prepaid envelope by one of their pre-approved vendors). I didn't bother. I just went back to the office to pick it up. I received an email telling me 2-3 weeks later it was ready for pick up. Well 3 months later I finally had a chance to pick it up. I made another appointment for my little one to get her initial passport too. The office has a waiting room with a TV which is a nice convenience. On the two occasions I've visited in Miami the office didn't seem too busy either. Since it's Brickell consider coming via metro. It's a little more convenient than dealing with the rush hour traffic.

One of my friends needed to renew his Dutch passport so I accompanied him to the Netherlands…read moreConsulate Services. All visitors for such services need to make advance online appointments which can become rather confusing since the web site is listed under "Dutchappointments" but more specifically being http://www.rsonac.org/other-services/8---other-logistics/schedule-an-appointment.html. I would also say confusing because of the interchangeability of words for the country, as being either Holland or the Netherlands but with the people being referred to as Dutch. Indeed, I onetime recall one of our many not to bright (and we do have a lot of them) U. S. Customs agents hauling one of my friends away when we were entering the United States. I enquired what the problem might be and was told that when questioned he had said he was from Holland but his passport indicated that he wasn't at all from Holland but in fact from the Netherlands. Go figure that one! LOL! Anyway, the Dutch or Netherlands Consulate Services, whichever, occupies a small but comfortable space on Brickell with the staff being very multilingual. Besides doing passports or merely attending to matters involving citizenship, they are friendly enough to chat with anyone interested in visiting Holland, having some brochures and travel information available and able to answer most any question you may have.