After two years at Reveal, I can honestly say that recital day was the final straw…read more
Parents were required to leave their children backstage for approximately four hours. At one point, I simply wanted to check on my daughter and make sure she was okay. Instead of being treated with respect, I was dismissed by a staff member who loudly said, "Somebody come get her," as if I was causing a problem for wanting to see my own child. As a paying parent, I found that incredibly rude and unprofessional.
Looking back, if I had seen the condition my daughter was in at that moment, I would have absolutely freaked out. She later came out for her second dance looking completely disheveled, with her hair undone and appearing as though no one had checked on her. We were told the children would be supervised and performance-ready, but that clearly was not the case.
What upset me even more was learning that my daughter had asked to use the bathroom and was not taken. She ultimately ended up wetting herself. No one contacted us to let us know, no one explained what happened, and no one communicated with our family. Then, during pickup, my family was told that no one knew where my daughter was. For several terrifying minutes, we genuinely believed our child was missing. We were running around the venue in a panic, only to later find out someone had taken her to the bathroom. A simple conversation could have prevented that fear.
The facility itself left much to be desired. The children's bathroom was often dirty, with an old step stool by the sink and oversized containers of dish soap that were difficult for young children to use independently.
The recital also raised serious concerns about the overall quality of the program. After spending thousands of dollars on tuition, costumes, recital fees, and private lessons, I expected a higher standard of instruction and professionalism. Watching the adult performances only reinforced my concerns. If I had seen those performances before enrolling, I would have looked elsewhere for dance training.
Parents trust dance studios with their children and their hard-earned money. They deserve proper supervision, communication, professionalism, and quality instruction. Unfortunately, after two years at Reveal, that was not my experience, and I cannot recommend this studio to other families.
