After reading the reviews for local taxi services and googling a million options for transportation from the hospital on Broadway, I tried calling dispatch for the public bus system. ANDREW, you're awesome! Super helpful and really understanding! I needed route information for a family member who was stuck at the hospital and needed to get back to their hotel. They were from out-of-town and so am I, but I was able to give ANDREW the starting/ending addresses and he gave me detailed info for bus routes/times/fares that my family member could use. Sadly, she found alternate transportation so I have no idea how good MATBUS actually is, but A+ on the dispatch side.
FYI, if you're from out-of-town, don't bother with trying to decipher the maps that MATBUS provides on their website. Even knowing exactly where my family member was going, I totally couldn't understand which lines she needed to take so calling dispatch was my only option, but like I said SUPER HELPFUL people! read more