M.A. sent me a collection notice on 2-20-18 I payed said amount on 3-5-18. But then the company submitted a claim to equifax claiming I refused to pay on 4-5-18. Which dropped my credit score 82 points. Then they sent me another collection letter for EXACTLY a third of the original amount. When I called to find out why this was happening I was told additional costs were incurred and they did not get my payment until 4-5-18 the day they submitted a claim saying I refused payment. How can they both accept my check and and say I refused payment on the same day??? When I asked to talk to the supervisor I was given the run around and told the supervisors name was "K" but no one knows when they will be in the office. I also pointed out that they sent me a letter claiming they "know I'm employed" but at the time of that letter I had been unemployed for over 3 months. When I asked them why they lied 'Christina' said it wasn't a lie. But it is. Lying about lying is a childish and unprofessional approach to handling people who call with questions about payment. I was also never told why they felt the need to drop my credit score instead of waiting for payment. This is a extremely shady agency. DO NOT TRUST! read more
