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    Metroplex Mortgage Services

    4.4 (7 reviews)

    Services - Metroplex Mortgage Services

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    10 months ago

    We purchased a home in 2021 and Metroplex made it so easy! Dave was awesome and made the whole process straightforward and simple.

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    7 years ago

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    10 years ago

    Great customer service! Worked hard to complete my loan by the agreed closing date and were ready to close early!

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    10 years ago

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    13 years ago

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    CrossCountry Jennifer Martinez- VP of Mortgage Lending - Delivering the highest level of customer service in the Tampa Bay Area for the last 18 years.

    CrossCountry Jennifer Martinez- VP of Mortgage Lending

    (15 reviews)

    South Tampa

    If we could go with less than a star, I definitely would have…read more Back in April/May of this year, we were referred to Jen from our Real Estate Agent Geoff Z and with the exception of this referral, all of his referrals have been on point. My wife and I went through the whole process of filling out all the paperwork to apply for a 2nd Mortgage Loan to see if we can get a better rate than the firm that did our 1st mortgage here for our primary home in Chicago. After we did all the paperwork (which is quite lengthy since it includes copies of this and scans of that), we heard crickets from Jennifer and her team. What we did hear from her were causal texts to my wife saying how she busy she was doing interviews for her local TV program, etc. etc. Then we find out one of her team members contact the other firm to inquire about the interest rate they offered us. We ended up going with our original lender since they sharpened their pencil and came up with a clever way to lower our interest rate with a higher downpayment option. I'm writing this review today since I got an email from her asking for my vote for "The Best of Tampa Bay" in the Mortgage category. Heck no. I've shared my experiences with a few people already to stay away.

    I couldn't recommend Jennifer even if I wanted to. A lot of her ratings on Google seem skewed as…read moreit's written by a lot of people who have just 1 review or just a few. When we started the lending process with Jennifer, the numbers were hard to read and when we asked her about it, she read it incorrectly to us and when I came back and asked her about it, she corrected herself. It's hard to think that a VP of mortgage cannot read her own numbers. It made the process difficult for us as first time homeowners because we were unsure of what the numbers really were. Her emails were snarky and she is not someone that I could recommend to any friends or family because of her bad attitude. We finally went to Quicken Loans (now Rocket Mortgage) for our lending and that was a much smoother process and more enjoyable experience for us.

    Avalon Group Realty

    Avalon Group Realty

    (17 reviews)

    Downtown St. Petersburg

    Yvette is a wonderful agent. We initially had another realtor and mid-way through decided to change…read moreover to her. Why? She listened to our needs. She was quick to respond and personable. It wasn't just about a transaction. If she didn't know something, she would go and find out. And she was honest about it. Her genuine concern to have us find what we're looking for really shone. We actually lost out on our first offer and were pretty bummed. Immediately the next morning the first email I saw was from Yvette with a new listing that met our needs and was about $100k less than the first one. She made time to go see the home with us at a moments notice knowing our time was limited. And our offer was accepted. Even after closing she made sure our issues were addressed. I'd highly recommend Yvette and team to anyone looking to purchase or sell.

    I'm going to start off by saying I interviewed several real estate agents and Aaron was without…read morequestion was the best. He is professional, precise, knowledgeable and communication felt like I was the only client he had. Him and Rob came out and assisted with staging of our home. Their eye for design is without question on point. A lot of real Eatate agents have no idea about design and really don't understand their clients. Aaron is amazing with understanding what matters to his specific client the most. He listens and pretty sure he never stops working. He works hard for his clients to get them the best deal. He sold our house at the price higher than we listed for. Most agents wanted to list our house for 20k below what we were wanting to list, aaron and rob rolled with it and made it happen over asking. They stayed with us every step of the way and more than professional assistance, they assisted like a friend. They really cared and gave their honest opinions. Lord knows I'm not the easiest to work with but the patience his team had was outstanding. Josh who is another agent on the team was out of this world as well, everyone who Aaron surrounds himself with is top notch. I can't imagine anyone else assisting with our home selling process. Not to mention they were the agents for the buying of our new home- which we got under listing, in this market!!! Hire Aaron, you will not be disappointed.

    Simons & Leoni Home Loans

    Simons & Leoni Home Loans

    (19 reviews)

    Westshore

    My realtor introduced me to Doug Leoni knowing that I would be in good hands with Simons and…read moreLeoni--the firm is amazing! My experience with Doug Leoni and Loan Processor, Jennifer Nohrer, was absolutely fantastic. One thing that sticks out to me throughout my experience was the consistent level of communication and support I received from Doug and Jennifer. They were always there to empower me with knowledge, and did so in a timely manner. As a first time home buyer there was a good deal I did not understand, but learned along the way. At one point, I began questioning my own decision making process on the home I would eventually buy. Knowing that I was questioning my decision because of cost led me to call Doug. Doug patiently took the time to walk me through my thoughts and doubts. The conversation was two parts financial advice and one part motivational speech. The discussion made all the difference and put me into a home and neighborhood I love! The conversation helped me to understand that I was going through some first time homebuyer jitters. Doug helped me feel comfortable with the fact that I was doing something big but my thinking about it all was sound. Doug also put me onto a fantastic loan opportunity and ensured I would retain as much cash as possible to put into my home rather than spend it on additional closing costs. Again, the experience and caring about the customer shone thorough as I moved towards the numbers aspect of closing details. Jennifer displayed the same kind of support during the loan processing phase. She patiently got me through documentation signing, information collecting, and preparing for the steps I would want to take after closing. She also took part of a Memorial Day morning to talk through the closing numbers of my loan so I would be well informed ahead of closing. During this conversation she also explained some steps I would want to carry out related to my loan servicer and homestead exemption application. This is a team of people that you can trust and believe in. They'll take great care of you!

    Can't recommend them enough! If you're new to buying a home, they will help and explain everything…read moreto you along the way!

    Metroplex Mortgage Services - mortgagebrokers - Updated May 2026

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