Checking in on the VA side was easy and the seats were decent as we purchased the solo seats. I…read moreexpected them to be a bit wider like in first class on the airplane, but it was a regular size TBH. Before we made it to the tunnel, our bus broke down IN THE MIDDLE OF THE HIGHWAY, and our driver was clueless as to what to do AND she NEVER UPDATED US, even when we were asking. After an accident occurred next to us and more waiting and anticipation, she got the bus started and pulled over to the shoulder and asked did we want to get on another bus which was coming up behind us. We transferred to the other bus which was already crowded, the passengers on that bus were loud and complaining, and that bus driver was not trying to help us put our luggage on his bus!!! I have a broken ankle, in a boot, and my small teenager daughter was looking helpless with our luggage until he finally put in the carrier for us!!! Prior to the breakdown when we stopped for a break, the driver NEVER offered us the water bottles that were clearly for passengers, someone asked and she only gave to the person who asked. She never apologized for the inconvenience......just a hot mess for my daughter's birthday. On our way back home for the NYC check in, they had a host of attendants, very pleasant, etc. When we stopped for the drivers to switch out, there was an accident en route and our driver Charles was amazing!!! He kept us informed, thanked us for choosing the service, and was just a natural at customer service. I must add that the toilet area was HORRIBLE!!!! Grown men pissing on the floor and I was literally sloshing through urine as I tried to hold it but could not. What I will say is that this bus maintains that you refrain from telephone conversations and that is what I enjoyed THE MOST! I would give Charles 5 stars as his part made us feel better but overall I felt like it was similar to other regular degular bus rides. I will pay to have a sprinter the next time I travel to NYC. This experience was in the toilet, literally and figuratively.

very happy with their service…read more I had a trip and I need it for a family emergency to return earlier I was helping in New York today, April 15 by Sandy and the rest of the friendly crew and for a small free day rerouted my ticket since another passenger didn't show up I could take a seat on an earlier bus The bus is spacious has tables that fall down and I can highly recommend this company

A beautiful modern station, generally clean, in the center of everything when you emerge from the…read moreunderground. No seat on the train whatsoever, alas. Some people took up more than one seat with their bags or just spread themselves across.

I hung out at Clarendon and went to Whole Foods. I bought pizza and cake. I made a wish to put…read morecoins in the fountain.

I didn't really use the metro much during my visit to DC. I…read morewas surprised on how clean and well maintained it was compared to the other subway lines I've witnessed! This station connects to the main hub. I vaguely remember taking a line from our hotel to The Arlington Cemetery.

A typical Metro station. Most of the Crystal City Underground is closed, so this station no longer…read morehas that advantage.

What can I say..it is the metro! As is the case with most of the metro stations, the ceilings and…read moretrain platforms are just picturesque, maybe good for photo ops. I've been through this station a few times for years. The signage makes it very easy to navigate through this station. Both the silver and orange lines stop here. I didn't have much interaction with staff, but she was friendly when I asked a question. It was relatively well-kept. There are 2 flights of stairs/escalators to enter/exit the station. For a Saturday, the station wasn't terribly busy inside or even outside.

Ballston has an okay Metro Station. It has a location close to downtown Arlington. Marymount…read moreUniversity is also here. A few places around it to eat. The station is mostly clean and kept up. Here you can get off in Arlington. It serves the Orange and Silver Lines. This is one place to make a transfer. After this is East Falls Church. The station to the east is Rosslyn. Also here is a college. Marymount University is a small college so the station doesn't get a whole lot of students. It can get crowded some times of course. There's a few good hotels around here. It seems good for getting to Arlington. Pretty good location. There's some good casual restaurants for a fast stop.

We got to this station and were told that the silver line wasn't continuing any further past the…read morenext station. Our stop was still 11 stops away.... This was a major inconvenience not well advertised. It was quite disappointing.

A convenient, easy metro station with a worker in the information booth to answer questions &…read moreassist. There is an elevator, escalators, and lots of machines to refill our SmartTrip app I appreciate the app because I can add money to my card and just hold my phone near the machine when I'm entering and leaving the station. I can see how much money I have left on my MetroCard. The stations are immaculate and feel very safe. There is no visible garbage, homeless, norgraffiti. All of the elevators, escalators and machines are in working order. Each train car that we were in was clean, air conditioned with information about every stop and transfer coming up.

It was 10 PM on a Tuesday night, I was at roughly the intersection of Glebe Road and US-50. I…read moreneeded to get to Crystal City. I figured that in lieu of walking to Ballston to take the orange line and risk a 20 minute transfer wait at Rosslyn, I would try the 23A. This bus connects Tysons Corner to Crystal City via Ballston and Shirlington. It goes down Glebe Road for much of its stretch. The bus came a few minutes behind schedule. It was very crowded when I got on, but virtually all of the people got off at Columbia Pike. The bus then look an extensive loop into Shirlington, before going to Crystal City via Glebe Road, Arlington Ridge, 23rd Street, and Crystal Drive. The entire trip to Crystal City took roughly 27 minutes. This was with virtually no traffic on the street. Overall, the bus ride was fine. The bus was clean, the driver was polite, and none of the passengers were violent or threatening. However, this bus comes very infrequently. It typically comes every half hour, but during rush hour it comes less than once per hour. This limits its usefulness.

The 16Y could be a winner. It's clean, it's affordable, it gets me downtown and back from a…read morenon-Metro rail area, and some of the drivers are very friendly. Unfortunately, during CommuteAgeddon on Wednesday, it really let down its customers. I left the office at 3:40 pm, just as the sleet/freezing rain was starting to come down. The first bus was due to arrive on 19th St near Pennsylvania at around 3:50. It arrived at 5 pm. The bus was not full. There were only about 8 people standing, and I could see empty seats in the back. The driver REFUSED to let any of us on. I was #4 in a long, long line of desperate and frost-bitten commuters. He wouldn't even crack open the door. What did he think--100 people were going to storm the bus? So appalling. His heartlessness led to my commute lasting 6 hours. I don't know what happened to the rest of the crowd, but suffice it to say that everyone dispersed when he did that--no way were we going to wait another hour or two for the next bus in what was by that point a fast and furious snowstorm.

Star Transportation is unprofessional and they absolutely don't care if older disabled people get…read moretheir rides. They don't care how late are and then they act like you're the problem when you cancel it. Their rideshare program is a joke. They'll send pick me up. I'm 3 miles away from the hospital and then drive 5 miles to Crystal city to pick up somebody else because they're going to the hospital that adds another 40 minutes to my ride and you're not going in the so the share ride shouldn't happen that way. Two people in Crystal city makes sense two people in opposite size of Arlington makes no sense at all.. I am as disappointed in the service as I can possibly be, and I've been doing it it just gets worse and worse and worse every year. The funny thing is the people who book your rides don't give a blank about your ride.

First day I moved in I go the Arlington Star program. This a lot better then Metro Access of wmata…read more Star and Red Top are great drivers. Even is a share ride program but I been lucky to getting straight ride were I need to go. To get the Arlington Book a trip. Monday - Saturday 8:30am - 6:00pm Anywhere between county like Arlington you will not be able to book after 4:00pm Mon-Friday and use it on Friday thou Sunday. Monday - Friday mostly you use a Dimond Cab most of the time use Red Top Cab. Arlington You pay by zone of $3.00 up to $10.00 a ride. If any county in the DC area I pick Arlington, VA over all of them. Don't forget get Metro Access updated at all time or you lose the program.

It might be a longer walk over here than the Rosslyn Metro Station after running the Marine Corps…read moreMarathon, but it's nowhere near as packed! It's definitely a much better station to catch a blue line train after running 26.2 miles!

Absolutely breathtaking remembrance to our fallen men soldiers are present and a wonderful way to…read morepay Trivia for those who killed their lives so I nation could endure. Absolutely free unless you wanted to the monorail be prepared to walk and hopefully it's a wonderful day to be out because it waited to NATURE.

The joke continues!! No air conditioning in 95 degree with all windows closed. Stop waiting tax…read morepayers money!! Past 3 months all I have heard just lip service

Here my review on the 23 and 41 bus route…read more First with the 23 bus route. With this bus line you can have the best of both world. Just like they say location, location, location. Ballston Common station just a 10 min ride away from here. Shelter is clean. Like in Arlington they have better bus service. Timing is great. Sunday need work on. Here the other world... Crystal City Metro. Even it a longer ride. Even you need to get home faster and the orange in being work on. Take the yellow or blue line here and take the 23 home. Last but not lease your back up. Use the 16 route from the Pentagon to Glebe and Columbia Pike and take the 23 bus line to get home. Also don't for get the 41 as well. 41 route. From Clarendon metro, Courthouse Metro. AMC Courthouse as well. Sweet. Only run Monday - Saturday. Don't run to late at night. If you can't make both metro line try the 10 line around the corner.