I went into A1 on the weekend, as I was looking for a Mac. Mark was the person helping me. Really…read morenice guy, he listened to what I was looking for and my price range. Mark and I even joked about me being such a Mac geek while he was bubble wrapping the computer for me. Over his shoulder I saw an Xbox Series One X, so I inquired. We bantered back and forth a little, then agreed on a price. HOWEVER, when he plugged it in to make sure everything was working properly he noticed a flaw. He took down the price again and asked me if i still wanted it. I said "yes of course". Point is, most places don't care and sell it at normal price. Most places don't take the time to get to know what their customers are looking for. Mark took the time. I walked out of there a VERY happy customer. Yes, I will be going back there. I recommend you check out this place. PS. Mac and Xbox work perfectly. Thank you for your friendly service. Trena

I just bought a 2022 MacBook Air, (M2/8gigram/256 gig HD) at A-1 Trade and Loan on Commercial…read moreDrive for $848.21. ($950 tax in). The salesman took pity on me driving from Squamish (100 k) to buy a cheaper one he had just sold, so he gave me a 20% discount from his price of $1050. I have seen the same item on Amazon for upwards of $1600. I would certainly do business there again.

Lots of cool products and kishe items. Staff are quite knowledgeable about the countless items for…read moresale.

They re great people and really helpful and trustworthy. I wont go anywhere else. Easy to get to…read moreby transit.

We went today with the intention of getting my dad's old watch fix. We were instantly greeted by…read moreextremely friendly staff, and we were very pleased with the friendliness and professionalism of the staff there. We were there for about 30 minutes and there were 4 different customers that walked in and each one were greeted with the same level of friendliness and professionalism. The staff members' attitudes were beyond reproach, we were highly impressed and pleased with the experience. Their prices was also much lower than what we had initially expected, which was icing on the cake by itself. We walked away from the store with a new watch for dad, and we would go back again in the future for our jewelry needs.

Friendly people, I had a ring custom made it turned out beautiful, stones were top quality. I…read morewould highly recommend!

Just decided to pop my head over here as I was passing through the neighbourhood to do some…read moreshopping. While the employees did seem somewhat friendly enough, but something about the employees kinda made me feel they gave off a bit of a negative vibe. Not only that but the place could really use a bit of overhaul in terms of redecorating, because it looks more like a auto repair shop rather than a pawn shop/pawn broker. The one other thing I should mention is that a lot of their items isn't always priced too clearly. Some do have a price, yes, but not all (or at least not clearly). This is actually not a good sign, because as the other reviews had mentioned, you could potentially be ripped off or be attempted at being ripped off if they wanted to. The only good news about this place is that they do have a decent amount of selections of DVD, BluRay and video games if you're into that, although I do suggest that you inspect the quality first. You should really only go to this place if you really have to, and if you do, ALWAYS try to demand that you inspect it. If they refuse, walk away.

I always wondered what this "hole in the wall" place was about. So I went in today while waiting…read moreat the transit loop. It was a big, dark dingy building with a massive amounts of so called "treasures". Lots of construction tools being sold here. I didn't buy anything, but took notice of a few art pieces but made a decision not to buy after witnessing poor business practice. I was observant of how the business owner conducted herself and how patrons were treated. I was completely saddened by what I saw. A person "pawning" goods here for $25 would have to pay back $30 - ludicrous. There was obviously some concern from the patron. But the African-Canadian female behind the counter was a "rough & tumble type", who did not explain this from the very beginning. Her attitude was "don't like it, go somewhere else". She was very happy to take the person's goods, ID and begin processing their information quickly. It was not until after the data-entry into the computer was almost done, that she started to explain what the terms were and ONLY because the person asked. She was ruthless and brutal but always with a smile. Definitely taking advantage of those living in poverty. What a nasty business this is. She had some older Caucasian, crony by her side throwing comments out to bring the value down of the goods the person was pawning. What a con-job partnership these two have going on. Stay away from this place. Spend your money where it's more ETHICAL and where you know PEOPLE are valued and treated well. I can't stand business owners like this - brings the "Royal" City down.

The staff was friendly and helpful, I just wish they could…read morehave taken my E-bike as a pawn but they recently stopped accepting E-bikes. Still staff was lovely.

I've traded a lot of Playstation 3 games in there for other games, and sold the games I don't…read morelike... Very friendly staff and cool stuff to look at when you're bored. I knocked off one star because some of the prices are too expensive for used products, but if you ask for a deal, they'll give you one 50% of the time.

Everything is extremely over priced and they will offer you extremely lowball offers if any at all…read morebecause they have no space to store any more items or even move around the store, which feels like a fire hazard. This is a pawn shop for rich people who are bad with money. I highly advise against going here for anything or I can guarantee you'll feel ripped off or they'll just straight up say "if you dont like it go to another pawn shop" so the service is crappy as well.

Not a pawn shop. Just a used stuff store. This store refused to pawn my top of the line camera that…read morecosts $3000 just because it's 3 years old. I had money in my account, and just needed $500 for 2 days due to losing debit card. Apparently $4000 worth of Camera has no value worth pawning. I thought pawn shops "pawned" things? Not here Apparently. I buy most of my electronics and tools from pawn shops. I'll be driving to the next shop.

I have dealt with the owner of this shop for couple years now and he us always helpful. Very…read morefriendly and down to earth Good experience small around , alwAys gives me a fair price. I was even late a few days past the month on an item on Loan and he only charged me a month fee instead of two I would recommend... good guys :)

Listen and trust me when I say "Do not pawn anything at this pawnshop" The owner will completely…read morerip you off by giving you $10 for every $100 that your item is worth! Then charge outrageous interest on the item. He will also add hidden charges on top of the interest when you go to retrieve said item. I pawned a brand new surround system he gave me $40 after 3 months he wanted $125 to get it back. DO NOT ENTER this place.

I inherited a number of gold coins and needed to sell them. After some considerable research I…read morediscovered on their website that Richmond Luxury and Loan offered the best price, updated every day to reflect the market. I contacted Tom by phone and discovered how professional, friendly and helpful they were. Though I was still a bit concerned how legitimate they were, so I read reviews and looked at competitors online. The next day I visited their Richmond location. Highly secure and absolutely above board, Tom and Alex were very experienced, professional and answered all of our concerns. We received exactly what they promised on line and did it in a very business like way. It was a very interesting and positive experience. You can trust their expertise and methods, don't hesitate to try them out.

I am always impressed by this store quality and courtesy.....I have always felt appreciated…read more......Thank you Alex 5 stars for you both!!!!!