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Silver Spring, MD

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Metro Communication & Cabling

5.0 (1 review)
Open • Open 24 hours

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1 year ago

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DC Access - Team at the office

DC Access

(96 reviews)

Capitol Hill

I keep forgetting to write a review for DC Access, and I am now finally getting around to it…read more I've been a customer since this past summer when I moved across the street and learned that Verizon Fios was not being offered in my new location. I work online, and so I need to have a reliable connection-- and that's when a friend of mine recommended trying out DC Access. A long time customer of Verizon, I was wary of going with a small, local company. Long story short, I could not be happier. Frankly, I feel like DC Access is better than my previous service with Fios. For one, the internet connection feels much more reliable now than it was before (maybe it has to do with the number of people who are on it? I don't know, but I haven't had -- fingers crossed-- any outages or lapses in quality). The other great part about DC Access is that, since it's a small local company, they are very responsive. I don't have to wait on the phone for ages or swap emails with nameless customer service reps. Anyhow, if DC Access offers coverage in your area, I highly recommend it.

My internet connection went down. One call to DC Access and Katy (extremely competent…read morereceptionist) got me sorted in no time. She had Tony & Darnell at my apartment pronto. Between them they solved the problem (a worn out, ancient, cable, along with a vintage router). Both replaced quickly. DC Access a God send to our community - very affordable and no waiting days for an in-home visit, then staying put at home for half a day waiting for someone to turn up. Thank you DC Access. Maggie Hall, Capitol Hill.

3 Links Technologies

3 Links Technologies

(1 review)

Where shall I start hmmmmm... firstly if you have ANY integrity DO NOT WORK HERE! I Thoroughly…read moreenjoyed the work I did I did it before it was a cake walk however Mcmillian (HR) Oh Mannnnnn! combative, bad communicator, over talks you, lacks empathy, lacks sympathy, and talks very reckless no one is a child here we all are adults. Buford (CEO) he just backs up her plays no matter how bad they are. I don't agree with that type of front end team as my superior you are suppose to be approachable, be able to coach, communicate effectively and it is not that there. If I didn't know any better I really feel like they have more than a professional relationship because as a CEO why would you allow someone to represent your business in this manner. Per Buford (CEO) he's gonna continue to hire and fire until he obtains an employee like his star pupil Antonio side bar Antonio is a phenomenal lead he's a great employee but it's more like he does the bad parts of the job for them and it's not cool but he has all the qualities they lack. All the government staff warned me and my 2 other co workers daily how she was (Mcmillian) "she never gets along with other woman" the men are always uncomfortable around her but of course she doesn't treat them how she treats the women. I do not recommend working here I do not wish this treatment on anyone because work should never feel like how it did when I worked there. Please don't allow any job to make you feel like they have that type of control over you. I'm a hard worker good worker fast learner and with a very experienced skill set that I worked hard for! PLEASE DO NOT ACCEPT A JOB FROM THEM BECAUSE YOU WILL REGRET IT! IMEAN THAT WHOLEHEARTEDLY! Not to mention from the beginning they lied to us about shift schedules, times etc because it's no way 3 different people understood the same thing at hire but they don't take accountability so we look like we are crazy but I promise we/I am not! The schedule was never done on time nor correctly it was always confusion I can really keep going and I was only there 3 months! Keep that in mind.

T-Mobile

T-Mobile

(21 reviews)

$$$

For the technology challenged, this store is an A+ in my grade book!…read more I am not a big user of cell phones, but like to have one in case of an emergency. So, about a year ago I got rid of my old cell phone with a monthly plan and bought a pay-as-you-go phone. It works out perfectly for my needs. Well, I must have spent 20 minutes trying to figure out how many minutes I had left. (I'm too lazy to search for the owner's manual.) That's where this T-Mobile store comes into place. I stopped by this location as it is right up the street from my gym. There were quite a few people in the store and all the customer service reps were busy helping people with this gizmo and that. I actually only had to wait about five minutes to be honest. I explained my issue and the service rep was very nice and not only talked me through how to check my minutes, but wrote it down for me. He also wisely advised me to buy a $10 card so my present balance (about $80) would roll-over for another year. He patiently explained how to add the minutes to my phone. Now I know I'll have my phone readily available when needed. I have been happy with my T-Mobile service since abandoning AT&T. I've never had a dropped call or any trouble what so ever.

if I could give a negative review I would I got my phone screen fixed on Saturday the screen came…read moreout within 72 hours and the lcd is back messed up I called and the guy told me to talk to the manger he would be in the next day then call again and told me he don't know the manger schedule he will probably be in the next day I asked him his name to report him he hung up the phone I called back and asked again he told me his name is no name and hung up on me very disappointed my phone is broken they refusing to fix their fuck up and very rude

Metro Communication & Cabling - telecommunications - Updated October 2026

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