do not do any type of business with metro pcs! the very worst customer service in the world not to mention the phones are junk as well! bought a new phone that stopped working 1.5 months after i purchased it. took the phone in and told them it suddenly quit working ( nothing do to my neglected care of the phone) the girl working said " no problem your well witthin your 90.days so we will have a new phone to you. after she supposedly wrote out a claim ticket for the phone she said it would be a couple of days and the phone would be shipped to the store and i could pick it up! i use my phone daily for work so its crucial i have it and it works properly! meedless to say it.has been approx 2 weeks and still have no phone! when i call the store i get a recording saying they r not in and to leave message! nobody returns my calls i have asked for a.supervisor which i cant talk to bevause he has a personal number only. leave a message to have him call me and never has he called. the strore wmployees told me on one phone that he was nusy and didnt have tome to call me said he had important jobs to get done and mine wasnt on his list! so i bought a new phone that broke and cant even get a new phone even with an upgrade nothing. this is the worst service anyone could ever give and same with the supervisor .......worthless! save your money save your time and go with a carrier who is more reputable and well more business tactics then this ridicoulas company! will continue to leave horrible reviews until somebody listens and until mgmt decides to address the problems! my opinion they need to be closed and no longer able to rip people off. oh and i have been suspended from my job die to the issue with my phone and the.ount of time its taking to get one .! ! comtemplating a.law suit again yhis company and filing for lost wages as well. take my free advice and stay as far away from metro pcs - t mobile read more