This is the worst service I have ever received anywhere ever. I was greeted or I should say not read it. Because the employee Ashlii was behind the counter on her phone and talking to her coworker for a good two minutes while I stood there waiting I finally picked up my Wi-Fi box and looked for somebody else that could help me and I said she's obviously too busy to help me and she got an attitude with me. I said ma'am please don't get an attitude with me right now. she said you don't get an attitude with me. Never in my life has customer service been as extremely unhelpful, rude, and incompetent as they are today I canceled my service with the second time I tried them last year same experience so I gave them another chance. Terrible never ever use Metro by T-Mobile again. read more