Get rid of the air fresheners. I would have shopped longer but I feared damage to my health…read more This place is intolerable if you have ASTHMA, LUNG ISSUES, AUTO IMMUNE DISEASE, PREGNANT, any other breathing issues. The level of scent in the air is incredibly toxic and suffocating. MY MOM HAD AN ASTHMA ATTACK AFTER 3 MINUTES IN THE STORE. Many people I know cannot tolerate air fresheners. IF YOU CARE ABOUT YOUR HEALTH, DO NOT SHOP HERE.

This is going to be a long one and it's the abbreviated version. I would like to point out that…read morethis is only my third negative review I've ever written. Not much has made me feel that dissatisfied and dismissed. But, this time. I mean, people have their limits. Let's start at the beginning... This was my first and only purchase from At Home. I purchased a $100 gift card weeks ago, on or around November 20th. The only notification I received was an automated email confirming the order. It never arrived and I was never charged - until one morning earlier this week. A charge for $100 was added then canceled a moment later (weeks after the order was placed) according to my card company I still have received no gift card I have also received zero communication from anyone at the company. In fact, they have made it as difficult as possible to communicate with a human customer service representative. Zero interest in assisting customers. Better for us to get busy and give up so they make more money. Total customer care failure I opened a complaint ticket and I received yet another automated email notifying me that my complaint wasn't in the right dept. So I had to file ANOTHER complaint and got ANOTHER auto email saying it had been received. The only human contact I have had is when I finally got someone (after 4 attempts) to pick up the phone. She told me a gift card had shipped on the 11th of December! That's the first I was hearing about it. She did not address any of these issues I've discussed above and brought to her attention. She did not give me a delivery date. She offered no assistance with my dissatisfied feedback. Is this the closure of my ticket? The feedback vacuum AND the overall buying AND customer service experience has been genuinely appalling. I've never experienced anything like it Honestly, I've never had a company treat me so unimportantly or insignificantly before. Especially since I've gone out of my way to show this company patience and extend a little good faith while waiting for some sort of attempt to retain me as a customer. So much for that As things sit currently, I just received a one sentence email from a "Customer Service Specialist" that simply said, "We sincerely apologize for all the inconvenience." No sign of a gift card yet, or even a charge, or shipment confirmation notification. We'll see how it goes at Christmas when it's time to give my sister her gift card since... I still have received no gift card Yes, seriously. This is all about a simple gift card Avoid this nightmare retail experience at all costs UPDATE: Was sent yet another automatic email response when I asked why I STILL HAVEN'T HEARD FROM ANYONE. It's officially been over a month and I'm no closer to a resolution than I was when I ordered the damn thing. Ugh!

showed up at the stone lot. found a stone that I liked. Asked for a price on some stone, he gave…read moreus a price and I asked him if he was sure he knew the one I wanted. Oh yes, I know. well, 2 weeks later I go back to buy about 20 tons of this particular stone. they gave us the price and it was DOUBLE what I was told 2 weeks early. I told him the price he quoted me two weeks earlier and he informed me that was the price for a completely different stone. that stone was on the opposite side of the lot, how could there be that kind of confusion??? Needless to say, I did not buy the stone from them!

Friendly staff here, and I love the selection of dirt, landscaping materials, various stones, and…read moremore!

There's a great neighborhood hardware and lumber store with plants and household items and lots of…read moreselection for everything that they have. The folks that work here are friendly and helpful and it's very close to where we need to be. Prices are great and they have good sales.

Extremely incompetent store that has no idea what they're doing. My order has been delayed several…read moretimes and not one person has been able or willing to help. Lowe's might be too big and doesn't care about losing some random customer and that's sad. Amazon it is!!

Great service; very accommodating; extremely knowledgeable. They are my number one go to people for…read moremy fireplaces

We bought our fireplace insert / logs from Hearth and Home. Our builder also recommended them…read more - friendly staff - nice and quick service - made sure we were pleased with our purchase - ensured we understood our unit and how it would work Also, 2 years after the purchase, we added a blower and they were great to come out for install and set up. Our whole experience is 5 star rating.

Awesome selection, non-pushy sales people - but call to verify prices before you go…read more My wife sent me a screenshot and link for a sofa sectional that she sat on at a friend's house. We made the trip to Springdale ready to buy the sectional. When we found it in the store, the price had increased by $500. The salesman initially thought the tagged price was a mistake but after checking with the manager, it was verified that the price had risen due to "tarriffs." A 20% increase was a bit of a shock so we decided not to purchase the sofa. We'll check again if we see a sale.

I absolutely love the selection of furniture available to me…read more I am going to continue to shop at this store. I bought a sectional and a desk.

We needed something to put in our pots in front of our house that would require little care and…read morecould be left out year-round. We were stuck on two different Holly species. The gentleman working at the time was accommodating and spent time chatting with us and loading us up. The prices were great, and given that it is November, they had a great selection. Their poinsettias were beautiful and priced right as well. They also have a selection of pots, lawn decor, and gift items. They also have a one year warranty on some of their items. Be sure to get information on that when you purchase.

This place always has the best selection of flowers and hanging baskets…read more The staff here are always so informative about there flowers. If you have questions about where to plant or whatever it is they have the answers. Best place as well to pick out the best tomatoe plants and plant food. Great selection of Japanese maples as well