Amazing technology to modernize business communication. I've worked with TeleComp to provide global…read morecommunication with a board of advisors always on the go. Now we can meet, 'face-to-face' anywhere in the world. The aesthetics are gorgeous. Job well done, TeleComp. Well done.

From the owner: TeleComp provides cutting-edge communications, connectivity, and cybersecurity solutions for…read moreorganizations of all sizes and industries. With seven regional offices, our customers enjoy the expertise of local professionals across Arkansas, Oklahoma and Texas. Our proprietary TeleCloud platform powers hosted phone, collaboration and contact center systems, while our Tier 3 Carrier status allows us to deliver dedicated fiber internet through our own network and AT&T partnership. As a Platinum Mitel Partner and Platinum Elite AT&T Partner, we're proud to have been recognized as Mitel's Healthcare Partner of the Year for the Americas. For more information, please visit TeelComp.com.

I called numerous times about service outage that went on for about 14 days of the first 18 days of…read moreJanuary 2026. I got passed to TECH and was immediately offered an " outage" package at $10 a month that would give me up to 4 hours a day... this sounds like a controlled outage to sell products. I did eventually get, on my next bill, a prorated refund. VERY disappointed in Cox service. You can't even get a " live" body yo talk to and I tried numerous times and ways to no avail...

Absolutely worst customer service service. On hold for hours. Advertisement is phony tooread more

I purchased an iPhone 14 from this store last week and after a week of calling support for network…read moreconnectivity issues I was advised to seek a warranty claim. The phone support representative offered to process a buyer's remorse and wave the $70 restocking fee so I could have a be new phone but this would take time. The other option was to process a warranty claim which would take even longer and usually means I a reburbished device. If I wanted a refubished device I would have purchased one and paid hundreds of dollars less last week. To speed the process, T-Mobile Support suggested I ask the store to do this for me. Not only were they unwilling to wave the buyer's remorse charges, but they would also charge me sales tax again. They did not offer to help me with the warranty claim either. This is truely unbelievable. Luckily, when I called Support again, they were able to to connect me with Apple who miraculously able to connect me to the Network. Their unbelievable solution was to change the name of my device, so when connecting to Bluetooth or Hotspot the name of my phone would be anything other than iPhone. My problem is solvled. The only thing T-Mobile Support could have done better was recommend this solution. What could this store have done better? Stand by the $1,000+ devices they peddle on a daily basis. When a customer has a problem their job is to recommend solutions and never say no without recommending a soluton.

Maybe it's no fault of the wonderful staff at this location. But the inconsistency of the internet…read moreservice this company is providing has me pulling my hair out. I have call for IT help 6 times in 2 months. I have been placed on hold for up to 45 minutes between service reps. The best ones are the apologists who continue to say, "I'm sorry ". But, can't say what they did to be sorry about. So T- Mobile OverLords or Board of Directors if it matters I have been a loyal customer for over 20 years. Most were spent in California. I will be switching to AT&T or Verizon next month. In case you don't know there is a Cell Tower about 2 miles from my apartment in Fayetteville, Arkansas.

THEY WILL SCAM YOU! When you switch over or trying to add a…read moreline, they'll tell you it's the price on the card that's full retail. So that you're paying $200-$400 over the actual price and they will technically ring you up for accessories that you don't actually receive or asked for. So when you should be paying for promotional price plus month and such, you're actually paying for accessories and then some that you'll never get. If they say they're giving it to you for "free" it means they already charged you for it. Next time you go, ask for a receipt, the machines do in fact work. They'll either try to take a picture of the receipt but it's not the actual break down. And will over charge you and screw you over. They do not need your code for you to make a payment, it's just so they can access your account to try to sell you more crap. PLEASE BEWARE AND TRIPLE CHECK EVERYTHING. I recently worked there and it's the same reason why I left, because i refuse to scam people and call it "selling". Selling takes skills, and scamming is just a shady and sleezy way of just trying to make a living. Save yourself the hassle and just do it all online. *putting a 5 star so people can see it.

From the owner: Switch today & enjoy America's largest 5G network.read more

After having a not so good experience at another T-Mobile store, this store was able to help us out…read moretremendously. Matthew was super friendly and knowledgeable. Although our phone was not repairable, he was able to give us some good suggestions and tell us about a promotion going on. They are the only T-Mobile store in the area that have service people on site which makes things more convenient. All of the employees there the day we went seemed super friendly and helpful.

Outstanding staff! The wait in the phone store gives me the worse anxiety, each time they have been…read moreso patient with me.