My mom bought a new phone today and wanted me to transfer all of her data to the new phone. I was…read moreable to transfer her data but not activate the phone because her old phone used a sim card but the iPhone 16 she bought uses an e-Sim. I looked up the closest Metro store and decided to drive there so that I could activate her phone. Abdul was able to help activate my mom's phone and I am truly grateful. He was friendly and attentive. This location doubles as a water store. You can activate, buy or pay for your phone bill and get water. Will definitely be back if ever my mom needs help in the future.

I needed to replace my smartphone which had stopped working…read more Joseph was very helpful and efficient finding me a replacement phone that matched the features of my original phone and was an economical choice. I have used this store for many of my phones, but I was especially happy with this helpful and prompt replacement of my phone. I noticed that the staff were helping another customer with questions about configuring their phone.

super quick phone screen replacement!…read more i had my iPhone 15 Pro screen cracked for awhile and didn't know the options available for a screen placement. Sent a message here + Mike had a quick response detailing all the service options are on the market and what the best option could be with that info sharing + the good prices I went here and got my screen repaired in less than 15 minutes! would recommend

My iPad Mini 5th gen's screen was beyond cracked and I finally made the decision to replace it. I…read morecalled Phone Repair Shack, and Mike immediately put in an order for a screen that would replace mine. It came in 24 hours, I dropped it off and went to Starbucks to get some work done, and two hours later, Mike gave me back my iPad with a brand-new screen. It was $170, which is fair. Great work, and it was completely hassle-free! Easy 5/5!

I couldnt use my Samsung Android when it got infected with a virus and malware…read more Om was great. He cleanup it up and it only took around 30 minutes at a reasonable price. Would definitely recommend this place.

Great service & price on a last minute prepare. The fix up was great and the phone screen look…read morejust like new again!

A very friendly and helpful group. It is located in the Costco store and I was able to do my…read moreshopping while they were syncing my new phone. I would highly recommend making the trip to Costco to use their friendly, trustworthy and knowledgeable service.

I was impressed by service I received there. Kerwin Veridiano, a store manager there and Fernano,…read morea salesperson were very helpful to help me choosing right phones and service. They are very knowledgeable, intelligent professionals. From now on, I will be always coming to T-Mobile at Costco, Santa Clara as well as I will recommend that kiosk to my friends who are planning to buy wireless phones

Brandon and David are just amazing. They really care about anyone who walks into their store and…read morethey go a great deal to provide them with a plan that fits their need the best. If the entire AT&T co. can be like them, we the customers won't have to switch back and forth between AT&T and other service providers. Thank you!

I saw the sign saying someone would be back soon, so I went across the street to eat as well, came…read moreback. The store was still closed, and I waited another 10 minutes outside. It had been over an hour in total. If lunch breaks run that long, the sign should give customers a realistic return time. 5pm - 6:10pm I gave up after that.

Thanks for the help Crystal! You gave great advice and tips to benefit me and gave me more than…read moreenough background knowledge to make a good financial decision. Thank you :)

Came in to pick up my AirPods and the team was super sweet! Greeted me as soon as I opened the…read moredoor. I was in there no more than 5 minutes and was out the door a happy girl. I definitely like this one better than others I've been to, will be back soon.

Talk about being ungrateful, rude and getting mad at the other half for wanting to get me a phone…read morecase, from Mobile Plus, hehe. I was busy shopping at the Grand Century Mall for Asian products and my other half sends me a text to come to Mobile Plus, I didn't reply because I didn't need a phone case, was waiting for the one I ordered on Amazon one. hehe. Now I am very grateful, (sorry to my other half) I found a very nice phone case for only $9.99, for my new Iphone 17 plus, also camera protector, and Iphone watch band. The staff was super awesome and nice to even change them for me. What a nice suprise to visit Mobile Plus. Mobile Plus got huge selections of accessories for your electronic device, they get pretty busy! They do repairs also, I think they take phone payments as I saw a customer paying for cell phone bill, and also they sale used unlocked Iphones. Located at the Grand Century Mall, the business is a Gem. I am super happy that I got all of this, at a shop I did not plan on visiting and super cheap too. I need to protect my IPhone, what a relief.

Very disappointed with this SCAM cell phone seller. We bought a phone and asked several times if…read moreit's unlocked for all carriers. The employee ensures it does. We ended up returning the phone because our sim is not working. He then tells me, it doesn't work on Walmart SIM cards. Then charges a FEE for return. Bad business

Updated: This was a 3.5 star review and now it is a 1 star…read more Literally having a free minute after finally receiving the password to set up my computer. I looked up my safari browser history and found all these porn sites on here. Also my computer was pretty dirty when they returned it so that's disgusting. I do not recommend this place at all. Go somewhere else with actual professionals that won't use your stuff after for their own personal use. Some where that's more than a group of polite guys that can repair things. After replacing my motherboard, why would they need to login, set up a password and the proceed to use my computer to look up tickets and porn? If they had to make sure things fully worked, I would have appreciated a factory reset. So instead I did a factory reset. I suggest anyone that got their items fixed here do the same just in case. Some red flags for sure. -------------------- 3.5 stars - I brought my MacBook to Califix after it suffered water damage, fully expecting it to be a total loss. At first, they weren't sure it could be saved either, but they took the time to take a deeper look--and I really appreciated that. They discovered the motherboard was fried and were able to replace it, which saved me from having to buy a whole new computer. Their team was friendly, professional, and communicative during the repair process. I was told that with a new motherboard, it would be "like a brand new computer," so I assumed setup would reflect that. Unfortunately, when I picked it up, I found out I couldn't even log in--there's a password still on the system, and I was never given one. This has been incredibly frustrating since I can't access my own device. To top it off, I also noticed a chip in the trackpad that wasn't there before. While I truly appreciate the effort they made to repair my Mac at an affordable price, these oversights really impacted my experience. I'm hoping they'll help resolve the remaining issues quickly.

I didn't realize I couldn't go 2 minutes with a broken phone! This morning while I was carrying…read morecoffee, phone, books etc. I dropped my precious I phone. The sound was heart stopping. Not the usual small knock on the floor. This was different. The screen had a long bright stripe down the side. I've never scene that. Also, I couldn't respond to anything. I couldn't even turn it off to restart. Trying to get my breathing under control, I didn't quite know what to do. Everything is on the phone. It's not like I can call anyone. Write a letter? H. E. L. P.... Then I remembered, I pad upstairs.. I sent a text to my son. Frantic. After looking at it, he discussed my options. I love this phone. I did not want a new phone. I must have started sounding hysterical. He found Calfix and a few minutes later we were on our way. Repairs started at 1:28. Finished at 2:28. Everything safe. This is a very trustworthy place to leave your phone. Full of information, I was worried. Highly recommend. No need to worry here. Thank you so much!! Life is back to normal.

When it comes down to customer care, the store manger "Fawad Ahmed" is the ultimate representative…read moreof "I Got You" Thank you.

Mr. Fawad Ahmed is very kind and helpful. He guided us all through out the process in fixing our…read morelines. He also gave me and my husband some advice and choices to be able to make proper decision suitable to our needs. Thank you very much Mr. Ahmed you are very much appreciated. You are one of a kind in helping people in need.

Great & affordable service! Defined recommend getting your phone fixed at this location!read more

they repaired my iphone 17 pro max in less than 30mins, had very good customer service !read more