I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

Try connectivity for starter. Metro and T mobile are crappy companies who use to be good but got…read moretoo large, now they couldn't care less who doesn't like their crappy service as they know 100 more idiots will sign on in your stead. I just wanted out the door with new light be new phone and guess what happened -- no service. It recommended me get wifi. Fuck you!

good service reasonable rates and they always took good care of me and did not gouge you!read more

The attention from the first moment was vital; I am very satisfied with the service of this store…read morefrom each of the team members; especially from Adán Vargas; a young bilingual who makes the difference in customer service by going the extra mile.

Stopped by my T-Mobile store on Park St in Alameda on a recent T-Mobile Tuesday and found out that…read moresince it was not a corporate store, they were not offering the flashlight promotion. Since I was heading down to the South Bay, I was told that I could stop by the San Leandro store since it was a corporate location. It's located in the Marina Square shopping center to the left of the Nike store. The store is larger than the Alameda location and I showed the promo on my app to the worker and hit Redeem and I got my flashlight. I was not aware that some locations are not corporate ones. If I need to go to one, I will be coming to this store in San Leandro.

Xfinity was a quick stopover to change my service from them to Verizon whose office is…read moreconventionally across the plaza. While Comcast service by phone & over the internet was horrible & manipulative. The service here was quick, courteous, easy peasy. Just needed them to flip open a tablet, have me sign a form and I was done. I promised to leave them a good review which I am doing now. If one needs to change internet providers and/or mobile service, try to find both of them in the same vicinity. Saves a lot of time.

Xfinity is one of the worst companies for Customer Service. I've been on and off the phone since…read morelate morning to question a bill and then to cancel a mobile phone service that I didn't order. To cancel that has so far taken 40 minutes and I'm still waiting for confirmation that the order has been cancelled. It is the worst way to treat clients by first having that disgraceful phone messaging service and then the near impossibility of ever speaking to a human being. It's a miracle when that does happen. If anyone wants to experience a nervous breakdown then call Xfinity for customer service or for anything really.

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

I was a little hesitant because many of the Verizon stores in the area have not so great ratings on…read moreYelp; but this particular location definitely deserves 5 stars. They have lots of parking, they're conveniently located, and they have wheelchair ramps so they are super accessible. I brought my Mom in to activate her new phone. They were more than happy to help even though it ended up being a little complicated because her old phone was very old and had an old outdated SIM card. I regret not asking the associate his name, but whoever stayed past closing time on 8/22/25 to help my mom- you are a real one!!! She was up and running within about 20 minutes despite the SIM card issue. He got her all squared away and took very good care of her. I highly recommend this spot for your Verizon needs.

Went in to trade my phone and B. Moa was super helpful. Had an easy time going through the process…read morebecause of his professionalism and courtesy. My trade-in wasn't charged, and he was patient enough to have a conversation with me while waiting for it to turn on. Great service from a great individual.

Best internet anywhere nice and smooth fast great company great cheap phones for MetroPCSread more

Never had a problem with coming here. They always get me straight for whatever I need. The only…read moredownside can be is getting screen protectors they are always low or out of them. However the staff are friendly and knowledgeable and the place is clean and well kept. Very well organized