Went into renew my phone and get a new one. Asked if I would have the same plan. Girl flat out lied…read moreto me. First of all the phone was turned off for 24 hours because of screw up she did. So I had to wait to 11:00 a.m. the next morning when he opened. That's when she told me they changed the plan. I asked for specifically for my plan changes she said no. They took away my Amazon prime which was free. I've been with them over 25 years. And that was one of the perks. Then the way I paid the phone bill monthly there was no service charge. Now there's a $5 charge or I have to go to a store. They can kiss my ass. Liars and connivers. Third rate cell phone company. I lose service when there's trees overhead. I am done with them. Going to a reputable company soon. Bastards!

EHT T-MOBILE IS OUTSTANDING....the staff were wonderful and…read morepatient..... Don't waste your time at the Absecon store...they are horrible.

We tried dozens of times--literally dozens--to get this company to fix the system they sold us, but…read moreto no avail. The gentleman who owns the company is a very nice man, and he has made numerous attempts to fix this system, yet it still does not work as promised. The company has replaced cameras and sent their two lone employees to "evaluate," and two years later, the system still does not function as sold to us. We spent over 10 grand with this company, and at this point, after being ignored by the owner this last time, frankly, I owe them no loyalty. This company is not suited to sell systems that they don't understand. When I asked the owner for the contact information of the equipment manufacturer or distributor, he essentially refused to provide this info, which seemed questionable. He offered a weak excuse as to why I could not contact the companies. The company is unqualified, period. I know the owner will make excuses like he has in the past, but the result is that we still don't have a fully operational system that is not buggy. We made the mistake of not pressing these ongoing issues and taking him to court over the last two years because we liked the guy. He has tried, but he has no idea what the answer is and has now refused to respond to our calls and emails . Don't buy from this company.

Lousy run company. Poor value, even worse customer service, well there is no customer service. Save…read moreyour money, time and most importantly save your sanity and try another company that may be better than this company. Terrible...

Joe and the Crew are so very helpful at the Bayville T-Mobile Store in Bayville, NJ. Joe very…read morepatient and took his time with any issue I had. I will always refer my family and friends to Bayville T-Mobile. I cannot thank them enough.

If I could give this place 0 stars I would. I walked into this T mobile and wasn't even greeted…read more The workers clearly don't want to work and are miserable. Whenever I asked a question reguarding the promotion it seemed as if I was bothering the workers and interrupting thier conversation between each worker. I was told to go get my screen fixed in order to trade my phone in order to receive the promotion/ upgrade. After doing so I go back to the store and they tell me they can't trade it in. They ignorantly did not give me the full details on what my phone would need to qualify for this promotion. Take your business elsewhere. They are very rude

I was switching 2 lines from AT&T & Metropcs to their new 55+ program. Ryan F. was outstanding…read more He took the time to explain everything and make sure the porting went smoothly. He really cared to make sure this complex process went flawlessly. The next day we went back to purchase 2 new S8+ because of the excellent service we received. We intend on being customers for a long long time.

It's evident that Niel takes great pride in his work. He was so responsive to my e-mails and was…read moreflexible to accommodate my needs when I had to change my appointment date. He installed my TV beautifully in the living room--a true professional. No visible wires but I want to mention how impressed I am that the wire/plugs that come through the wall into my media console are neatly wrapped and secured (not a jumbled mess); a surprising detail that I did not expect but greatly appreciate. I highly recommend Niel and his services; I will definitely use him over and over again.

From the owner: Surefire Audio Visual is a family-owned and -operated installation and service company specializing…read morein audio/video, surveillance, and automation systems. With over 25 years of experience in the industry serving both residential and commercial clients, we aim to be your all-in-one service provider in your area. Contact us today for more information!