I recently had a great experience in working with Raul at the TMobile Store in Benton Harbor, MI…read more He made the process of getting a new phone a seamless one and helped answer any question/concern I had. Really appreciate all of Raul's hard work and help he provided. Would highly recommend him to anyone for additional support relating to their phone issues/upgrades! Thank you, Raul!!

estoy muy agradesido con franco yo me encontraba de viaje con una situation deseperada Por no poder…read morecomunicarme ya Q mi cell estaba sin servicio al entrar a su establesimiento fueron muy amables Al esplicarles mi situacion nos ayudaron a programar los dos celulares ya Q el dia anterior nos avian llegado los dos iPhone 14 pro max se los recomiendo a toda mi gente latina

They literally lied and stole from me. I went in for a phone fix and to talk about internet. He…read moremade me think I was getting the fiber internet which I did not which ok no big deal but when in the grandville store to get it fixed I find out he added a Apple Watch to the account that I do not have and never did. He then also asked for me to pay $5 in cash and the rest on a card. My bill was over $50 more than he said because of the watch fees that I do not have and never received!

From the owner: Visit the T-Mobile store in Benton Harbor and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1976 Mall Place can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Stopped by a few minutes ago and store is cleaned out, apparently gone out of business. No updates…read moreon their FB page since December 2024 either. It's too bad, because it was a great business while it lasted.

Never know when their store is open. Doesn't matter if store hours say they're open, the door is…read morealways locked. This week they posted a paper sign with limited hours available (assume because of staffing) but even during those hours; the store is closed. Trying to pick up a package Amazon delivered to the locker here and can't access it.

The customer service SUCKS sales people are rude pushy it's pretty bad when you get better service…read morefrom the call center in Pakistan so where they helped me out NEVER GO THE THE BENTON HARBOR STORE

I went in Xtreme Wireless for the first time today and it will be my last time. The pin on the…read morereceipt they gave me was invalid and they would not refund my money. I didn't even leave the parking lot. I tried to add my plan in the car and after it was rejected I went back in the store immediately and informed them and they still wouldn't refund my money and they accused my phone carrier. I called the carrier and they said that my money was still at Xtreme Wireless but they refused to give it back to me. The service I paid for wasn't rendered and they still have my money. The owner was right there and refused to do the right thing. Lousy customer service but I will be taking further precautions to get my money back. Stay away from Xtreme Wireless, not honorable at all.