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    Bolingbrook Taxi

    Bolingbrook Taxi

    (18 reviews)

    I have a similar experience as many of the rest of you to share here. It's a pity you can't choose…read moreZERO stars, because this group certainly deserves it!!!! I scheduled a reservation with this company, but had to call them back and cancel because the details of my trip changed. The attitude of the person who answered the phone gave a clear indication that he does not like his job. He told me there was no reservation to cancel, without me providing any information (name, phone number, date, confirmation number, etc.) It turns out that he was simply looking at a computer display that showed a name and phone number where I was calling from. When I questioned him as to what information he was looking at to tell me there was no reservation, he proceeded to tell me my husband's name and phone number. I tried to explain to him numerous times that the reservation was made under MY name and MY phone number. Again, he NEVER asked for my name, date, confirmation number, or phone number I used to make the reservation. He didn't care to speak to me, talked over me numerous times and promptly hung up. My husband called back from my phone number and got one of the manager. The manager, Andrew, NEVER asked him for a phone number, just the name used for the reservation. Sure enough, he immediately found the reservation and cancelled it. Andrew told my husband he would speak to the employee. My husband received a call back a few minutes later from Andrew, who the nerve to say that he listened to the audio from the call and DIDN'T see anything wrong with his employee's behavior. Instead, he blamed my wife for getting agitated. Wouldn't you become agitated with someone who wouldn't listen and look up your information? But I guess this company cares more about sticking up for its incompetent employees rather than providing customer service. STAY AWAY FROM THESE PEOPLE AT ALL COSTS!!!!!!!

    Driver opened the windows while going on freeway, I had to request 3 time to close the wondows…read more Note charges $2.50 extra if u e planning to pay by credit card. Website says $45 charge but charges $51

    Metra - trainstations - Updated May 2026

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