Dr Liu is the best dentist ever! He's takes time to make…read moresure that the procedure is done correctly. He shows the pictures from beginning of the procedure to the end. The end result is amazing! His assistant Amanda is very knowledgeable and is very astute about returning calls and messages with all your questions answered. I'm so grateful to have been referred to Dr Liu.

Most thorough dental cleaning I have ever had. I could feel the difference in my mouth as soon as I…read moreleft. Every other place I have gone to felt like they just wanted to get me in and out as fast as possible.To have a Dentist clean your teeth is something that doesn't really exist, except for Dr. Liu, the man. Thank you so much.

I found this place when I was looking for something near by work for my regular dental cleaning…read more Decided to give it a try based on their amazing reviews and I was not disappointed. Appointment was easy to make over the phone and they send you a text confirmation right away. They also send a reminder text a few days before and the day of rather than call you so I appreciate that - I can be forgetful at times. When I checked in I realized they had a check in offer and I've always wanted to try teeth whitening so I asked them about it before I started my cleaning. I was a bit hesitant because I've never done it before and I was afraid of the sensitivity afterwards. The staff explained the procedure to me in great details and answered all my questions. They were also nice enough to add it to my appointment that same visit so I didn't have to come back - the entire procedure itself from beginning to end took about 45 mins. I decided to take my daughter with me since she had half day off school and they were very welcoming. The most thoughtful staff turned the tv the other way so my daughter could watch something her age while I got my procedure done because you know..kids and their patience lol. Now I know why they named themselves happy family dental! They make you and your family feel happy and really treat you like you're family yourself. I will be back :)

This was one of the most damaging dental experiences I have ever had, both cosmetically and…read moreemotionally. I went in for a minor repair to a small chip on my front tooth, something I had successfully maintained for over 15 years. I clearly requested an A1 shade, which had always matched my teeth. Despite this, the dentist chose to use "universal" composite, a material not intended for front teeth. The result was one yellow front tooth next to a white one. Even the dental assistant questioned the choice of material, yet it was still used. Afterward, the filling was filed down in a way that created a visible gap in the center of my smile, which I never had prior to this visit. Instead of acknowledging or correcting the issue, I was told I "needed veneers anyway," which felt dismissive and inappropriate given the circumstances. Due to the financial burden of correcting someone else's mistake, I was unable to have this fixed right away. This significantly impacted my confidence and mental well-being for nearly a year. When I finally saw another dentist, I was informed that an excessive amount of universal composite had been used, causing my entire tooth to appear yellow and requiring extensive drilling to correct. I ultimately had to pay out of pocket to repair damage that should never have occurred. This experience reflects a lack of transparency, poor clinical judgment, and disregard for the cosmetic and emotional impact on patients. I am sharing this so others are aware and because patients should not be left financially responsible for correcting preventable errors.

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

I was hesitant to leave this review, but then I saw many others with similar stories. This place…read moreseems too good to be true, and it was. The staff is friendly, the atmosphere is soothing, and the doctor seemed to be very experienced and was kind. What is prompting me to write this review is the flat-out scam this place is. I was told on two separate occasions by the front staff that they take my insurance (also Delta Dental) no problem and they would reimburse my money after I paid. So naturally, I paid the amounts after my routine teeth cleaning and a supposed cavity fill ($300 each session) and waited for the reimbursement like they told me. A week or two goes by, no reimbursement. I call again, and the front desk confirms they take my insurance and that the money would come. Another two weeks go by and of course, nothing but a twenty dollar reimbursement. I took matters into my own hands, saw a previous Yelp review saying they experienced the same thing, called my insurance, and they told me that no, Dr. Nelson's office does not take my insurance. I advise if you have Delta Dental DO NOT GO HERE! They will lie and tell you you are fully covered but you aren't!!

Dr Nelson's billing practices are unethical. My wife and I chose this office after we moved to…read moreScottsdale based off of the great reviews. Never in our life have we had to pay so much money out of pocket *after* Delta Dental (we have their Enhanced Insurance plan) paid their portion. Our insurance clearly states yearly cleanings are covered (as are x rays) and we have never paid for them as long as we had this insurance. After Dr Nelson's office submitted our cleanings, we were still obligated to pay roughly ~$224 EACH for cleanings. The worst part is the ladies at the front desk assure us cleanings should be covered since "we do work with Delta Dental." After being fooled twice and overpaying for simple cleanings, we will not be coming back here. They are clearly overcharging their services to insurance and stick the customer with the result.

Everything! Kara is the super hygienist who makes my teeth pearly white! Everything was ready for…read moreme at 8:00am when I arrived. The reception was pleasant and meeting a new member, Dr Yinemann, to the staff.

As you can see from my previous review, I used to LOVE this place, and had been a patient of Dr…read more Tran's for almost 15 years, but now I am just disappointed and left feeling like the relationship I thought I had established with them doesn't matter. My husband and I both were patients here, I referred every person possible to come and see them, and I trusted them to the fullest with my oral care, but I cannot allow my 5 Star Review to shine any longer. During some of this history my husband and I would come out to Arizona and I made sure to book our appointments to continue care with this office and refused to see anyone else...they were the best! I respected Dr. Tran for her expertise and passion behind her beautiful office and I appreciated Alyssa for her commitment to making sure I had the cleanest smile in the world...and best convos. This all changed last year. Dr. Tran has been through more front/back office staff than I've ever seen, a couple great, most not good, but I stuck around. I had my last cleaning in Oct 2023, and was scheduled 6 months later with Alyssa. Unfortunately the day before my appointment, we had to lay our beloved 15 year old dog to rest, and the next morning my stomach was a total mess. Considering that the office is 45 minutes away from me, I was worried I might have trouble along the way, and I texted Alyssa that I was sorry there was no way I could make it...first time ever! Mind you, there was no confirmation call the day before (and I booked 6 months ahead), and zero mention of a cancellation fee. My husband had his teeth cleaned and Dr. Tran told him that he had to have all 4 of his wisdom teeth pulled, one that was absolutely necessary as she said she couldn't fill a cavity between the teeth, and referred him out. He went to the specialist, they recommended only the one, and that was done. He had a appointment for the filling already scheduled and also couldn't make the appointment as he got sick, but also didn't have a confirmation call. I called a couple days later and apologized for the mistake. Also, no mention of a cancellation fee. Fast forward, I call them and tell them that being 45 min away, and having a toddler without anyone to watch him makes for scheduling difficult (also Alyssa wasn't there anymore), and that I should probably find someone closer. The girl tells me that I need to pay a balance on the account...for cancellation fees. I told her that was ridiculous, explained the situations, and asked for that to be waived. After some time, they're waived. I go to another office, get a cleaning, and a filling and six numbing shots in, I have a filling that couldn't be replaced as I wasn't numb, and at that point, my BP was elevated quite a bit, and my HR was high. I got scared and left. I texted Alyssa, explained what happened, and called Dr. Tran's office to go back to them. The receptionist books me, and says that Dr. Tran may be able to prescribe something to calm me before. THE DAY BEFORE MY APPT, I get a text (not even a call), after I had been calling for a few days for the script to fill, saying that Dr. Tran doesn't feel comfortable with the appointment, and that I should go back to the office that did it! She doesn't even call me. And this is after I made arrangements for my husband to drive, and stay there for an hour with my toddler. Real nice. I can see that my loyalty really meant something to her. This was after I waited for her to get back from vacation, and I had a temp filling in my mouth for weeks. But she'll pick up the phone for a bachelor that chips his tooth because he was drunk. I called this week to see if my husband could finally come in for his filling, as again, we're loyal, and Kathryn, the intern, tells me that she can't schedule him and needs to talk to Dr. Tran...I ask, "why?" and she tells me it's because he didn't show up for his last appt. But that Dr. Tran would reach out on Thursday. It's Saturday, and I haven't heard from anyone at that office. I share my story with a heavy heart in hopes that someone reads it and decides that they want to be with an office that actually cares about their patients. Dentistry can be expensive, and I would rather put my money somewhere else.

Another great hygiene visit. Great to see old friends and new faces. Visits to this dental office…read moreare always positive with great advice. Problems that may have arisen since last visit are explained and remedies offered. Appointments generally run on time and the staff always has information regarding any out of pocket cost and anticipated insurance payments. If you are looking for a new dentist YOU JUST FOUND DOC BRITTAIN. Give them a call!

Amazing service, staff is knowledgeable and super helpful. Great communication with patients.read more

Enjoyed my routine visit checkup with Dr. Stephanie Smith and the team. Skilled, friendly,…read moreprofessional, confident, informative and overall lovely people. Thanks! Left with a smile on my face...

The office is exceptional and it's very welcoming even for a dental office. Doctors and Techs are…read moreall very professional and good at what they do. This issue is similar to what others have said - even with in network dental coverage they always seem to come up with $100-600 that isn't covered. Even for routine cleanings and follow ups you can expect a bill even with insurance. Maybe it's because they are pushing thier membership?

Dr. Hull and her team are down right amazing!! If you need a new dentist I can't say enough great…read morethings about this office!! My whole family loves them and you just feel at home while there!! I'm a nervous dentist goer and she is so gentle and smooth that puts me at ease when I'm there!!

Though I'm still numb from getting my cavities filled, I had to leave a great review. The whole…read moreteam is amazing and I am so grateful for the referral to Dr. Hull's office. My teeth have never felt so clean in nearly 30 years of going to a dentist. I highly recommend Dr. Hull and her amazing staff. As long as I live in Arizona I will not go anywhere else.

Dr. Karawi is the best dentist I've had. He's so kind, articulate and empathic. He's very gentle…read moregiving shots and has done a fantastic job at everything he's worked on for me. He's replaced a broken tooth of mine with no evidence that it ever happened and seen me through a lot of dental repairs I needed and always works with my insurance. His patient care team is always top tier and make me feel welcome and cared for. I highly recommend this clinic.

I have been going for fifteen years and Dr. Karawi is the best dentist I have ever had…read more - Scot H

I am not sure how this dentist has so many high reviews. If I could guess, it could be the…read moreincentives that are offered for posting a positive review. First time in the office, I was impressed by the front area. It's an older looking building but they did a nice job making the front look good. But that is where any updates ended. The bathroom was gross - grime on the sink and toilet. Again, I understand if it's an older building but if you can make the front look nice, you should update the bathroom. The rooms for patients were so small that the hygienist was practically leaning right over the top of me the whole time (as opposed to being comfortably off to the side). It was very awkward and uncomfortable. The hygienist did not do a good job as the current dentist I'm seeing asked if I've received a cleaning in the last two years. I get my teeth cleaned every 6 months. Additionally , Dr Mitchell saw me a maximum of 2 minutes. My kids also had appointments and my 11 year old son had a dark spot on an adult tooth in the back. I could see it clear as day. When I asked about it, they said it wasn't a cavity. Took him to a new dentist 6 months later and it's a cavity and has been this whole time because decay has spread to the next tooth. Unfortunately you can't trust online reviews when there are incentives given. I learned the hard way.

Excellent care with a pleasant and efficient staff from the front desk, to the hygienists, and Dr…read more Mitchell's dental care. I've been going to Dr. Mitchell for more than 15 years, beginning when I needed to have an old 3-tooth bridge replaced. He took the time and care to match the color, and he also has responds quickly in emergency situations. His hygienists are very skilled and provide a relaxing atmosphere during prophylactic procedures. I highly recommend this practice.