I went in to get my clog sandal straps shortened, they were brand new and just a bit too wide. Messinger shoe repair fixed them right up, quickly; fitting them right to my feet. The service was polite, VERY REASONABLY PRICED, friendly and just made you feel like how customer service used to be in the "good Ol days." I even got to hang out with the cute office pup while my shoes were fixed up. I would highly recommend and will come back again when the need arises. 5 star ! read more

Wonderful knowledgeable owner. Excellent workmanship. Repaired 5 pairs of heels. Happy I found this store.

Great service !! he actually cleaned my Louis Vuitton purse and got it all refreshed. It looks amazing. Thank you so much in time for my birthday. read more

I had a pair of uggs that lost a very unique oblong button and the loop. I looked for a similar pair, but i couldn't find any that were as cute! So, i thought it would require a miracle, but he is a craftsman beyond belief! He whittled a new button-identical to the original and added a loop that is a perfect match! I'm too embarrassed to admit how inexpensive it was! read more

I brought my brand new Guidi boots here to get rubber soles installed. I brought my own soles and it came up to about $35-40 and I think it's reasonable and most importantly it's really well done!! Since this was a pair of expensive boots, I considered sending it somewhere via mail. But when I saw this business has been around for a long time, I decided to trust it! And I'm so glad I did. read more

Messinger G E Shoe Repair - Rubber sole installed on top of leather sole - Shoe Repair Near Me - Medford, Oregon

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Had a fairly new boot delaminate so I call Messenger to see if they could re-glue the sole. Very reasonable price for repair. Haven't try out the boot yet as these are hunting boots. Looks like they re-glued and added a few staples for support. read more

Brought shoes in to be re-soled. They came back to me a month later looking thrashed. The sole looks tacky and they might have ruined the aesthetic string lacing on the sides of the shoe. They were only supposed to remove the bottom sole but he ended up tearing string that went around the side of the leather shoe. Also, i had to go in the store in person to ask if they were done, and he found them tossed in a pile of other shoes that were just all thrown together in a box. I've never had shoes repaired and then look worse than when I dropped them off. I'm really disappointed and sad about my shoes. Plus I paid before the repair so I felt uncomfortable asking for a refund. read more

Messinger G E Shoe Repair - Shoe Repair Near Me - Medford, Oregon

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I took my leather purse into Messinger GE Shoe repair on 12/19/22. I expected to have to leave the purse (I am from Mt. Shasta, CA) and have them repair the zipper, and mail it back to me. The efficient and friendly repair man simply took my purse, did some adjustments and explained how to effectively use the closure so that I should have 2 to 3 more years of use from this handbag. Based on this great service, I will return to shop for hiking boots, as there was a great display of quality named footwear in the foyer! Thank you to a fine family run business! V. Varano read more

Randy is an excellent craftsman, giving great service and attention to detail. This business is an asset to the Rogue Valley.

Randy repaired my purse that my zipper and hook to latch the strap was destroyed. Randy repaired my purse and looks better than when I first purchased it. Great customer service and great price! I will always come here to repair my items. Thank you Randy! read more

they do good repair but takes forever due to the sickness of the owner, who is back to work. You may have to wait months.

They also do luggage repair as shoe repair places sometimes do! Great, quick service. Reasonable price. I saw a whole shelf of luggage that they had repaired as well. read more

I have a pair of old boots, my absolute favorite, so much so that I've had them re-soled three times. I know one of these days I'll simply have to let them go as the leather is wearing thin, but I'm just not quite ready to do that yet. For $15 my boots were polished to the point of almost looking new! With the black heel dressing they really shine. I can't wait to wear them and am so impressed that I got this quality of a job especially for that price! I highly recommend G.E. Messinger Shoe Repair! read more

Entered the shop with a boot to fix the eye loop, fixed it on the spot. I was in and out in about 10 mins. Will deffinately go back for my shoe repair needs. read more

Horrible experience. I dropped off two pairs of shoes, a pair of designer half boots ($400) that simply needed the rubber heal cap replaced and a pair of expensive dress shoes ($275) that needed some stitching repaired. A) It took weeks for him to get to the repair. After one phone call and a drop in, he finally finished the heal repair. This took about 5 weeks. The heal repair was fine, but I cannot figure out why he decided to slather brown shoe polish around the outside of the heal itself. As I mentioned, these are designer boots, so there was a lot of consideration given to what the sides of the soles would look like -- think intentionally distressed soles. Slathering shoe polish all over it looked horrible, not to mention the blotches of polish he got on the upper as well. It took me a whole bottle of finger nail polish removal and some sand paper to remove the polish. B) When I picked up the boots, I was told my other shoes were, "on the bench right now." When I asked for an estimate of when to pick them up, he said, "we will call you." (Bear in mind, they NEVER called me, not ever!) C) I waited three more weeks to pick up the shoes because I was out of town and busy. (That's a total of two months, for those of you playing along at home.) When I went in to pick them up... well... they dug around in random laundry baskets STUFFED full of shoes to attempt to find them. "What did they look like," they asked? They finally found them... you guessed it... not done. At this point, they sheepishly offered to finish them while I waited. Here's another thing, while I was waiting to pick up my shoes, which also marks the last time I will set foot in their shop, the woman at the counter was on the phone with a VERY IRATE customer, who seemed to be angry about the same things as me: long wait, no phone call, shoddy work, and lost shoes. Upon hanging up the phone, the clerk explained it away as if the customer was in the wrong. I think you get the picture. Go somewhere else. read more

I took my Berkenstocks in to get them resoled. I Iive in klamath falls and expected to have to leave them and drive all the way back to medford in a few weeks to pick them up. To save me the trip, the cobbler had them finished within hours! He saved me tons of time and driving. I LOVE THIS PLACE! read more

Randy at Messingers Shoe repair is the BEST! I had a pair of boots that needed new soles and he replaced them over night. Always friendly, reasonable prices and excellent quality. I would trust him with any shoe or boot repair. read more

I take my boots here every fall, he is very reasonably priced and pretty quick. Actually, I have taken heels in as well. He rocks :-)

Had him re-heel some shoes for me, the price was great, he was fast, and the shoes are like new again. Have also had other shoes re-soled as well. Great work and conveniently located. read more