Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the…read moregreat conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold! Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the great conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold!

Nate from BikeMedics is hands down the best dude I've met in years! He had me laughing from the…read moreget-go, which was such a nice welcome and an awesome way to start the week. Beyond being a genuinely great guy, he is insanely knowledgeable about bikes. He shared that it's been his passion since he was a young kid, and it absolutely shows in his work. He serviced two of our bikes (an ElliptiGO 8c and a Schwinn Sivica comfort cruiser) in less than an hour. Working right out of his BikeMedics van, he swapped out the brakes, lubricated the gears, and even washed them both down so they looked as good as new! He got everything done perfectly on the spot. But the absolute best part was that he actually took the time to show us how to properly operate the bikes. He shared some great tips and tricks, and even taught us how to fix small things ourselves in case they ever break. Nate is officially our forever bike guy. Do yourself a favor and skip the big box stores: you'll get way better service, learn a lot, and possibly even save some money by going with BikeMedics. I really appreciated the convenience of his mobile setup and his top-tier service. If you need bike repairs in Dallas, look no further. Highly recommend!

Theres a reason the Air Force didn't want me to be a jet mechanic. Recently, the mechanics at the…read moreWhite Rock Bike Mart reminded me of why. After struggling for hours with what YouTube calls a "simple" fix I literally threw in the towel and took my bike the mile and a half to have the experts look at it. Fifteen minutes later I was on my way home. Bike fixed, ready to ride. Dignity intact. The guy's behind the counter were patient, helpful, and understanding. Can't say enough about that part. So, if you're an "I can fix it guy" kind of guy who usually can't , my advice to you is: Don't be a bonehead like me. Just take it to the pros. And if you have to wait, there are a lot of great bikes to look at.

Friendly, helpful staff. Seth got me sorted before I hit 10 miles around White Rock Trail. Perfect…read morestop before heading across to the park.

I called this place asked for him to fix my son's bike. They told me if I didn't buy the bicycle…read morefrom him. They would not fix it. What a ridiculous store.

I had great experience buying a quality bike. Also the manager answered all my questions, since I…read moredon't k ow much about bikes. I just know how to ride them. Great store and prices for everyone and service.

Fantastic experience after a frustrating experience with a noisy motor. Chris went above and beyond…read moreto deal with Lectric's service people and then repairs well beyond the basic wheel replacements. This shop will be my only option for all my bike needs in the future.

I love this place. The staff went above and beyond to make sure we were happy and got our bikes in…read morea timely manner.

Best bike shop in Dallas. Saved me on multiple flats and mystery mechanicals. Solid product…read moreselection, great Pinarello stock, and staff that actually knows what they're talking about.

Leave Steve off the register. With his horrible customers service skills, he leaves a bad…read moreimpression on the location. This is my second time coming here for service. Steve definitely gives a bad impression of the location by ignoring the custom while being on the computer... if they have so much to do maybe hire someone who is not in so much hurry to finish that they forget the customer right in-front oh him.

Love this shop! We purchased two new bikes as Christmas presents for our boys here. They were super…read morehelpful and patient, and we ended up with the perfect bikes. They built them and had them ready to for pickup on Christmas Eve.

These guys are awesome! They have everything you'd ever need, the store is immaculate, and the…read morestaff is friendly and helpful. I recently walked in with a 30-year-old wheel and a flat tire and tube that were neither standard nor easy to replace...and they stopped what they were doing (building a bike) and helped me find a suitable replacement, did the work and sent me on my way. When I thanked the tech for dropping everything to help me, he simply said 'that's what we're here for'. I was kind of in-shock because of how lousy service has become at other retail, fast casual restaurants, etc. Great work guys.

Not happy! It says they open at 10am. We arrived at 10:04am. It's not open. We wait and wait...it's…read morenow 10:47 and they still aren't open. No one is answering their phone. This is very unprofessional. We drove 40 mins to get here and now we have to leave as we have another event we have to attend and won't have time to go home to get dressed if we continue to wait. This will be my 4th time coming here and although they are always late, it's never been this bad.

Do NOT go to Oak Cliff Bike Synergy. I've had a few repairs and services done there. EVERY time, he…read moresaid it would be a week and kept the bike over 2 months. This last one specifically, I literally rode in my $1500 eBike to his shop, asked for him to do a tire replacement and full inspection. After a dozen delays, I go to pick up the bike and it's completely dead. Not only did he not notice it, after he tinkered with it, he just said "it died, it's not our fault". It's insane. I called the manufacturer, they concurred that this is a common issue with bike repair shops that don't know what their doing. After I took the bike away and had an expert look at it, he sent me this photo (see attached) where Jorge and his team had severed the wires powering the motor. When I showed these to Jorge, he continued to deny it completely and refused to take any responsibility. Now we're having to settle this in small claims. I'm not happy to do this, because I prefer to support local businesses and I live in Oak Cliff, but this is an awful shop, with a dishonest owner. Please don't make the same mistake I did.

Came in to look at bikes and maybe get one for weekend rides. The staff gave some basic advice, and…read moreI found a model that seems solid for beginners.

Always helpful and great service. Great suggestions on repair, always call to inform you of any…read moreissues. Thank you Warren and Mikey!

I am a casual rider. But because of quarantine and lack of work/activities, I have been riding more…read morethan usual. I love my cruiser. I bought it off the shelf, knowing nothing about bikes. It took me a month just to learn to ride...I never learned. Occasionally, I put some oil on my bike if it seems to be shifting weird. And I do check my tire pressure regularly. Aside from that, I've never had an adult check it out. I decided that it was probably time to have a tuneup and have a thorough safety check. I did call the bike shop down the street, but they are no longer taking appointments, and I was not about to go wait in line as they had suggested. I happened to find Velofix online and was able to get an appointment in about a week. Matt was my bike guy (what is the technical term....Bichanic?) Anyhow, he was on time and completed a tire-to-tire evaluation. He even installed my cushy new saddle so I'll be more comfortable during rides. He cleaned my bike, which brought a little tear to my eye. It looked better than the day I bought it. Plus, my brakes no longer sound like air horns. Much appreciated! Incredibly convenient service and I will definitely be better about caring for my bike. I know it's illegal to hi-five during quarantine times, but I would've given him two hi-fives if it were allowed.

Great service done on my bike. Now, I can ride again. I recommend this convenient service!read more