Nate is Awesome. He came to my home in Mansfield. Very personable guy, professional, incredible…read morepricing, on time and knowledgeable. Stayed in contact with me from day one talking to him up until my appointment. Assembled/Repaired 3 bikes for me. Answered all my questions and taught me some crucial things abt my E-bike and other bicycle(s). It was 104 degrees outside. Nate showed up, On time, didn't complain at all abt the weather or traffic, handle his business professionally and moved on. Nate has a shop on wheels. 1 Man operation. If you make contact with Nate at BikeMedics, you won't be disappointed. Trust!!! Kudos, Nate. It was definitely a pleasure meeting/doing business with you. Blessings

Nate from BikeMedics is hands down the best dude I've met in years! He had me laughing from the…read moreget-go, which was such a nice welcome and an awesome way to start the week. Beyond being a genuinely great guy, he is insanely knowledgeable about bikes. He shared that it's been his passion since he was a young kid, and it absolutely shows in his work. He serviced two of our bikes (an ElliptiGO 8c and a Schwinn Sivica comfort cruiser) in less than an hour. Working right out of his BikeMedics van, he swapped out the brakes, lubricated the gears, and even washed them both down so they looked as good as new! He got everything done perfectly on the spot. But the absolute best part was that he actually took the time to show us how to properly operate the bikes. He shared some great tips and tricks, and even taught us how to fix small things ourselves in case they ever break. Nate is officially our forever bike guy. Do yourself a favor and skip the big box stores: you'll get way better service, learn a lot, and possibly even save some money by going with BikeMedics. I really appreciated the convenience of his mobile setup and his top-tier service. If you need bike repairs in Dallas, look no further. Highly recommend!

The best bike shop around by far ! Workers are very friendly and skilled at what they do . They…read moreoffer parts and service you can't get anywhere else at an affordable price . I recommend this gem to all bike enthusiasts old and new .

They tried to sell me a bad bike with a bad tire and they tried to make it seem like it was my…read morefault bad shop don't come here disrespectful people

Great experience all around with Playtri. The customer service, quality of bikes, pricing, and ease…read moreof purchase. My husband and I purchased two bikes (see pictures) and can't wait to start riding. Thanks, Playtri, for the pick ups.

I am extremely dissatisfied with the service and the overall lack of attention to detail and…read morequality provided by this shop. We initially brought our bike in for a standard tune-up, which took 3-4 days. When we finally picked it up, we got a flat in the front tire the very same day, so we had to bring the wheel back the next day for another repair. That repair then took an additional two days. When discussing the replacement tire, we were quoted for a full black tire. While the quote didn't include the cost of the glue, which wasn't communicated until after the quote was sent, I accepted that without issue. However, when we picked up the wheel, the tire was not full black. It had white sidewalls. Once we got home, I looked up the tire and discovered it comes in two different color options. If I was quoted and charged for a full black tire, then that is exactly what I expected to receive. Not white sidewalls. Not para. Black. Now we have to take the bike back yet again because the incorrect tire was installed. This has resulted in multiple unnecessary trips, delays in training, wasted time, and added frustration. What should have been a straightforward tune-up has turned into over a week of back-and-forth because of repeated mistakes. Based on my previous experience trying to communicate with this shop, I don't expect this review to receive a response. I simply hope future customers receive better service and greater attention to detail than we did.

Went in today to find a bike or a helmet, I was okay with either! This is an electric bike store…read morekeep that in mind. However I did see one bike that wasn't electric, but it wasn't something we really liked. In the end I decided to buy a bike helmet. The helmet was 71.65 and after taxes etc. it came up to 77.65. Although I would have loved to buy this on Amazon for much cheaper, I don't know my size and didn't want to wait to send it back to get another. They will also validate your parking so be sure to ask.

Very friendly bike store right at Victory Park, nice bike store for your electronic bike needs!read more

I visited this place with my son to explore e-bikes for the first time, and I must say, I was…read moreimpressed with the service provided. Experiencing pedal assistance was new to me, but opens up a new opportunity to further explore the city. The staff was incredibly knowledgeable and accommodating. Since they were an authorized Aventon dealer, I was able to test-ride a few different models. I also noticed they serviced any brand analog bike. There were a few folks bringing in their Specialized bikes for repairs or tune-ups, which is a testament to the quality of their technicians. The team patiently addressed all my questions without any pressure. Having visited numerous bike shops in the area, I can confidently say that none left me with the same positive experience. While I didn't purchase an e-bike on this visit, I will definitely be bringing my business here. I know a new bike is on the horizon for more family fun!

Wow!! Very honest and helpful. I have a Hurley e bike that has no customer service and the bike…read morejust can't be serviced anywhere. I tried CFB Bike Shop and I feel confident that what Odie was telling me was the best information for my current needs. He went over new e bike options and what the best deal was for what I was looking for. The best part is I actually found a place that will be able to service my new e bike. 10/10 recommend.

Jeff is knowledgeable and knows what he is doing. Fixed both my bikes while I wait. Took him less…read morethan 15 to adjust and align both brakes. Definitely recommended!

I brought my new chainsaw in to be looked at (that I bought somewhere else). The staff at Gassett…read morewas extremely helpful, told me about what I bought, made sure it started, and gave me fuel recommendations... They never charged me or asked me for anything in return. I definitely recommend buying or servicing equipment here, so much more value in dealing with someone that actually understands the products they are selling. Thank You!

Forget calling Gassetts on Saturday! I was put on hold, and they said they were busy...I was on…read morehold for 30 minutes, before I hung up. They clearly attend to in store customers over one who calls in. When Johnny ran this business you never waited this long.

I've been bringing my Trek Marlin here for a couple of years now. He does great work, very fast,…read moreand very reasonably priced. You are going to get the same quality of work here as you would a commercial bike repair shop but for a fraction of the cost. He is so nice and friendly and will even shop around for cheaper parts or make recommendations for cheaper options. I have also brought my family's bikes here and will continue to use Big G! You won't regret letting Big G work on your bike!

Excellent service. Great value and communication. Quick and efficient work with great ethics, no…read morehidden cost.