This company went above and beyond. I HIGHLY recommend their service! Prompt and Professional!read more

Restoration One came to my home, assessed the water damage under my sink which was caused by a…read moredisposal that late which was put in by Benjamin Franklin plumbing. The technician came into my home assess the situation, sprayed the area reducing my harm and the harm to others. They understood my need to get more than one bid and they were patient and waited for me to do my research. Once I picked them as my company of choice they were very responsive professional, and took care of all of my needs, including. The removal of the sink, base removal of molded drywall and the killing of all the mold spores. Once the sink base was removed. they then proceeded to take the old sink base to the shop where they took the old doors off of the molded sink base and put them on a brand new mold free sink base. note the doors were not molded therefore they could be reused again. while the sink base was under repair, the technician Russell came back and put in new drywall, then proceeded to put two coats of paint on the drywall. once the sink base was repaired, Russell retrieved it from the shop. Return to my home and put the sink base back in place. and they did what they said they would do in that. They returned my cabinet and wall back to its original condition before the leak occurred. everyone that I worked with at Restoration One were very professional, upfront, honest, and they also were very clean in the construction process. during the construction process, Russell had a light that he was using to illuminate the area. I am visually impaired and have some vision, and I asked him where he got his light. This light was unique in that it was on the stand, and could be moved from one place to another. It was also extremely bright and very useful, as I require bright light to see what it is, I am doing. Russell explain to me where he got the light, and then he was such a kind person. He actually provided me with a light exactly the same as the light he used. now this is a company that goes above and beyond to make things right for the customer. this is a company I highly recommend and would use them again if the need should arise. Fantastic company and the customer service and professionalism was second to none. they have restored my faith in locally owned businesses in the Grand Junction area. if you are wanting to use Benjamin Franklin, heating and plumbing, I would go and look at the reviews which are not very good. I cannot recommend Benjamin Franklin heating and plumbing for my plumbing needs. my review of Benjamin Franklin, heating and plumbing. Explains all you need to know about that company. thanks to Restoration One, Western Colorado. We are back on our feet again and we do not have mold under our sink anymore. Thank you, Restoration One, Western Colorado.

I am an insurance agent for Farmers Insurance. When my client and best friend called me in the…read moremiddle of the night because a pipe burst in her ceiling and her living room was flooding, I called Restoration 1 immediately. Within 30-40 minutes they had people out there helping my clients mitigate the water. They have always been very courteous, quick, and extremely knowledgeable. Even giving advise on other household things for my clients who are brand new homeowners as of October 2019. Tad and his team are ROCK STARS, and I will only refer my clients, my family, and friends to Restoration 1. I hope to never have to call them, but if I personally have something happen, I will also be calling them! 5 Stars all the way! Thank you for everything Restoration 1.

My shower faucet all of a sudden was very difficult to turn on. It was no hard that I feared I…read morewould break something if I forced it. I looked online and found this was a common problem and breakage was indeed possible. I called Roto Rooter on Monday and they had someone out the next day, Tuesday. The technician arrived early...great surprise...and completed the job. I want to thank Joe Hernandez, the tech for his professionalism. We couldn't have asked for a better experience!!

Got the job done on time and as agreed re price. Nice guys. Nothing more to say. Except blah blah…read moremaking up min chars

A great local company. Aaron really helped us out! We got 2 3/4" of rain in 20 minutes... crazy for…read moreGJ huh? My basement started to get some water. This was during the evening, Aaron was able to come out very quickly and set up equipment to dry everything and cleaned up a lot of water while he was out. It was easy and super quick (for me at least). I am so glad I didn't give a giant company my credit card number before they would even tell me if someone was available. If I ever need help I know who I'll be calling.

Had water in our crawlspace that they were able to come out and remove. Very friendly and…read moreefficient.

The service technician sent out tried to run a scam and estimated the repair cost at $3,500…read more I had another company fix the problem. The cost was $840.

They were on time and did a wonderful job. Ethan was very polite and very knowledgeableread more

On November 10, 2021 our tenant reported that their upstairs water heater was leaking. We contacted…read moreServPro to handle all the water damage mitigation and reconstruction. They responded immediately, Jason was in contact with me and did a great job with taking care of the water that collected in the ceiling, drying out the floors, and ordering a required asbestos test in order to get into the area between the floor and ceiling. I never heard back from ServPro after the asbestos test was ordered and was able to confirm with the testing company on the 17th that the test was done and there were no issues. I heard nothing further from Servpro with the exception of multiple calls from the office staff inquiring as to our intentions regarding making an insurance claim. I repeatedly told them that depending on the final cost versus our deductible we would make that determination. We received a bill for services on November 29th so I made a call to our tenant to ensure they were happy with all the work done since I hadn't ever heard that it was completed only to find out that Servpro didn't do the reconstruction and our tenant still had a large hole in their ceiling. Our tenant told me that they had "finished" on the 18th and told him that we would need to hire a contractor for the drywall and finishing, but didn't tell us because he rightly assumed that they should have contacted us, as the client, to convey that information. I confirmed on their website again that they also do reconstruction in addition to mitigation then called the office on November 30th to find out why the reconstruction wasn't being done and was directed to talk to Jason, whom I left messages for at both 8:30 am and 4:30 pm with no response. I called the office back on 12/1 and spoke with Christy who got Jason on the other line and he told her he would call me back in a few minutes. I never heard from him. On 12/2 I called the office again and was given the number of Skyler, the reconstruction specialist, who'd been out of the office the past 2 days. I spoke with Skyler at 9:20 in the morning and he explained there were some scheduling issues and he would call me back in a couple of hours with some options. I never again heard from Skyler. I did, however, begin hearing from the office with regards to our unpaid bill. We mailed payment on 12/15 and had to contract with someone else to finish the job.

Chris is a absolute idiot! They came to my home for water damage. A leak i the ceiling made some…read moredrywall come down. they immediately set their fans and drying machines. Then they started taking material out of my house. Apparently they're supposed to get an asbestos test first before they do any of this. They contaminated my whole house and my driveway. It ended up costing me $62,000 to have it abated properly!!! Thank you Chris!!!!