Thank you, Greg! You…read moreare amazing. Your craftsmanship is impeccable. You are the most professional tradesman I have met in a very long time. You CARE about the quality of your work. Thank you for repairing the damage done to my 1963 patio door frame by another company, replacing the original mohair and rollers with new ones, and adding a new track. Only a dedicated craftsman like you would think to ask the hardware megastore manager to look in the back room for roller stock not on display and find a pair perfect for the patio door. Thanks to you, the patio door glides beautifully and there is no draft whatsoever. In Greg's words, "If you can't do a task excellently, why do it at all?" I am extremely grateful. You deserve this sparkling review. Best of luck in the future! If I have glass needs in future, I will call you. Gale West Vancouver, BC

Greg was determined to perform quality work on our window replacements. He did an excellent job…read more Wonderful to work with. I would recommend Frontline with no hesitation.

I remember one year for Christmas I got a Tonka truck, this year I got a broken window. Between…read moreyou and me, I liked the Tonka truck a lot more. In such situations I'm lucky enough to have a know it all neighbor who actually does know it all. Over to Bill's Glass I went, broken window under my arm and a head calculating how long I'd have to eat instant noodles to pay for this repair (answer: 18.5 weeks). As it turns out, the process was shockingly simple and affordable. They looked at the window, told me a price (much lower than my fearful guess) and he said I should go get some lunch and come back in 45 minutes. Whaaaaaaaaaat? 45 minutes? Lunch? "Ok, I can do that" and do that I did. Tummy filled with food I came back to find my window repaired and I was on my way. The End.

I purchased an antique mirror at an auction. Naturally it fell off the wall shortly after I hung it…read moreup. (Which was a shame, as it was that slightly sparkly "old" glass.) An antique store across the street sent me to Bill's when I asked about replacement. The young man with whom I initially spoke was awesome - I told him what I was looking for and the approximate size and he gave me a very reasonable quote. I assured him that any old piece of mirror would do - the antique I had was relatively small and I was looking for a quick-and-dirty solution to my haphazard hanging job. About a week later I came in and picked up my mirror, which looked great. I paid in cash and they took $5 off so I paid exactly what I was quoted. Quick, affordable, reliable, cheerful service from a mom-and-pop business. I'd definitely go back.

My Vancouver, BC friend Wendy had an idea for an elegant glass shelf for a lovely alcove in her…read morekitchen. She asked Brian, an architect, to sketch out a design. She loved it, but it was such a minimalist thing that she worried about finding a glazier who could put it together. He recommended an outfit in Burnaby. So we off we went to Candu Glass and met Wayne, the proprietor, and Scott, a master glass craftsman. I will try to post some photos of the elegant lightweight shelf that seems to float on the wall - so extraordinarily lovely! As readers of my other reviews will note, I am a big fan of craftsmen (and nowadays craftswomen!) who love what they do and and strive for excellence. There may be other less costly glass shops around (although for the amount of work it took I thought the final cost was quite reasonable) but I believe that if you are looking for true quality, this seems to be the go-to place.

Ripped off $500 Wayne took my order, collected funds by e…read moretransfer and told me 5-7 business days. I have been trying to track Wayne down now for 7 weeks. He does not answer or return calls, or respond to email. I went to his store front to try to get some answers. He no longer has a store. It shut down over a year ago according to a neighbour. The only other explanation I can think of is that he may be unwell.

My bedroom window was crack and there were 3 holes in the living room door from where the cold air…read morewas coming in. Woo, a technician from action glass came in and fixed the cracked bedroom window by replacing it with new window. He was knowledgeable about the kind of frame and fixed the twisted frame. He was honest to tell me that original weatherproofing is in good condition and does not need replacement. He filled the gaps in the door as well. He was nice, easy to communicate, honest and did a good job. Would recommend him!

I was having a problem with my patio sliding door due to some busted rollers. I phoned around, and…read moreone glass company said they could not help me because I did not have an account with them. A second company told me that they only did garage doors. I contacted Action Glass in Coquitlam and spoke with Mike. He listened to my concern, assessed the situation, made a couple of recommendations to address the busted rollers and possibly a worn out tract, provided me with a reasonable quote, and scheduled a technician to come and repair the sliding door. Less than a week later, Chris, Action Glass Technician, came to fix the problem. He explained to me the remedial process and even showed me the defective parts he would replace. It felt good because Chris was transparent and trustworthy. He only replaced the busted rollers and did not change the tract because it was still in good working condition. The final bill I paid was 1/3 less than the initial quote. The following day I phoned Action Glass and had a conversation with Arlene. I expressed my appreciation for the work that Chris provided, and for his friendliness and professionalism. A few hours later, I received an email from Leanne Roth, Business Development Manager, thanking me for the feedback I shared about Chris. A week later, a written thank you card and a Starbucks gift card arrived in the mail from Leanne. It was such a pleasant experience dealing with the Action Glass Team from the beginning to the end of the transaction. Their whole crew was excellent! You hardly see this kind of strategic customer engagement anymore from a lot of the companies out there. From hereon, every time I have a glass concern, Action Glass would be the first one I would call again.

Tom did a great job replacing our old glass windows!! On time and on budget too! Ivan on…read moreGabriola Island

I was referred to Cutting Glass Crew by a trusted contractor. Well to say the least I was…read morepleasantly surprised. This is probably one of the best contractors I've worked with and being in the reno biz, I've worked with countless contractors with most cutting corners and poor workmanship. Tom and his crew are extremely professional, efficient and meticulous. They get the job done quickly, with great attention to detail. There's no cutting corners with the quality of work and no hidden costs and surprises... excellent customer service. I have referred many customers with only positive feedback. Cant say enough...highly recommend Cutting Glass Crew for peace of mind and quality workmanship.