This company has no compassion!! I was going to use them for…read morethe first time this morning, I had to cancel because my dog was bitten at the dog park last night. They had the nerve to charge me 40 dollars for cancelling!!! Never should a company charge a cancellation fee!!! Especially a first time customer!

Property owners looking to use this company for "move-in/move-out cleaning" should be cautious…read more Take a look at other reviews regarding this service. They only clean for three hours, and if you ask them to focus on something like the fridge, they may not properly clean other areas. In my experience, they left my kitchen cabinets, countertops, and bathroom surfaces covered in dust, grease, and dirt. When they finished, they didn't check in with me, the homeowner, to make sure the job met my expectations. Instead of apologizing, the manager dismissed my concerns with a careless response. This is an hourly cleaning service, not a true move-in/move-out cleaning. I regret not taking more photos to show how poorly they cleaned, as I had to spend the night finishing the job for my tenant. BEWARE.

Mayra cleaned my mom's home recently and she was very pleased with the results and Mayra's…read moreprofessionalism.

The past two visits we have had the pleasure of working with Cindy. She is very detail oriented and…read moreI haven't noticed anyone prior to her cleaning individual window blinds and windows. Our toilets also look day one, new! I hope we get to work with her again in the future.

It's the last day of Yelp home services month! Last year while I was pregnant, we decided to…read moreS.D.I.Y. (Stop Doing It Yourself) and hired Ruby Red Cleaning to deep clean our home as we prepared for the arrival of our first baby. I just did not have the energy at that time and it was such a gift to have someone come and tackle all those pesky chores I had been putting off. We had a great experience with the Ruby Red team of two cleaners and all the communications were easy & clear via text message and their website. They have a very streamlined process which we really appreciate. It was so nice having a clean, dust-free house and after I gave birth, we decided to continue using their services for routine monthly cleanings. After your house has been deep cleaned, the routine maintenance becomes much more manageable and does not cost as much. We found a schedule that works with our budget and now just about a year later, It's been the best way to "treat myself" as a new mom. Our little guy is already on the move, crawling all over the place, and I've had peace of mind knowing that our floors are not dirty and he can be free to explore his surroundings. They also use eco-friendly baby safe cleaning products with no harsh chemicals which was another important factor for us. Overall, I would highly recommend Ruby Red Cleaning for your residential cleaning needs!

Last year, while my wife was pregnant and close to giving birth to our son, we decided to treat…read moreourselves to a cleaning service and opted for a deep cleaning so that our baby could come home to a super clean house. We had so much going on at the time and just didn't have the time or energy to clean our home ourselves so Ruby Red really came in clutch. We received a quote quickly and cleaners were able to come the week that my wife was scheduled to go the hospital. The cleaners did an amazing job and were both very friendly. We have a smaller house and they were great about navigating the tight spaces and asking questions about certain areas where necessary. Well, as most new parents know, the first few months were chaotic and we were perpetually tired so before we knew it, our house was trashed and we needed Ruby Red's services once again. This time, we went with their basic cleaning package ($150) and it only differed in a few areas, most notably, we had 1 cleaner this time around instead of 2, and certain areas were cleaned a little differently. This package worked well for our budget and once we were able to get on our own feet again, we were able to fill the gaps when needed, like the baseboards, air vents, and other areas that are normally add-ons. As a guy who grew up lower income, this was a difficult expense to continue to do regularly but living in a smaller house, every part of the house is a "high traffic" area so it all gets messy/dirty quickly. After how well those first two cleanings went, we decided to continue the service monthly! I pride myself on being able to tackle the cleaning myself, and still do, but over the course of a month of cleaning and tidying the house myself, while being a first-time dad, it's honestly EXTREMELY helpful having a cleaner come once a month to take the pressure off of me and my wife. We've now been using their services for under a year now and have been very happy with the ease of communication, billing + tipping system, and the friendly staff that clean our home. A few things to note: they're an eco-friendly cleaning product service so they won't use harsh products like bleach when they clean your home. They're very clear and upfront about what they can and cannot do on their website, as well as what's included in their pricing so be sure to browse their site and ask all of the right questions during your first consult. They take detailed notes on their end and will clean areas to your preference without having to be reminded each month, even if a different cleaner comes to clean. We honestly look forward to this service each month now - 10 out 10 highly recommend.

This "green" cleaning service was recommended to me by a friend. I need to find better friends…read more The cleaners showed up late and I had to clean once they left. Abysmal job. Overpriced too. Loved the scent of lavender, but it was a bit much. I'm going back to my Clorox and doing my own cleaning. Lesson learned.

City Maid Green did the BEST job cleaning my house E.V.E.R. I called them in order to help me get…read moreready for my family visiting for the holidays. They were able to schedule me for the next day and arrived promptly. By the time I returned from my errands and only an hour into their cleaning, I walked into a house smelling like lavender and lemon instead of chemicals and bleach. Right then and there, I knew that I chose the absolute right service. The 2 women cleaning my house were friendly but unobtrusive. detail oriented, thorough and totally on it. The reason why I chose this company in the first place was because of their green and Earth friendly products, which they make themselves! Unbelievably cool! I know I'm possibly geeking out about this fact but I am so committed to being as Earth friendly as possible so finding a company that supports this same value was fabulous. Even if you don't believe in being earth friendly, this company has definitely set the bar for the best cleaning service that exists anywhere I have lived. They're a little pricey but utterly worth every penny!

Disappointed!! I hired this company to come clean my house, including the refrigerator and the…read moreoven. A half an hour before they were supposed to arrive... They sent a text message saying that their crew was involved in a car accident and needed to go to the emergency room! They asked me to reschedule to a different day (reading other reviews, I see this excuse was used in the past) Because I have family coming from out of town, in two days, I needed to find another cleaning service at the last minute! It turned out to be a huge inconvenience for me. I was disappointed, inconvenienced, and I have lost trust in them. I would look elsewhere.

I hired Loyalty Cleaning & Management for few months already and finally write them a review now…read more As we were moving out and selling our old house, searching online and found them, I called Eric for a few times and we couldn't reach each other at first, but I was glad I reached him finally. Eric asked me detailedly about the size of our place, how many windows, doors we had, type of floor. Try to tell him as detail as you can, he charged me the same as he wrote in the contract, no extra charge. When the day came, Eric & Brittany got to our place on time, as we had nearly 3000 sqfl and only 2 of them to clean it, give them enough time to do their job. They get paid by size, not by hours, they will be there as long to take to finish their job, I like that. Finally they used 8 hours total to clean our house, they missed a little here and there, but just go through the whole place with them and let them know, they will clean those missing spots for you. They are friendly and sweet and they did such a splendid job. Also as they don't get credit card and I had no cash with me, they went with me all the way back to my new home ( glad it's not too far ) to collect it. Thanks for their thoughtfulness and I definitely highly recommend them to everyone who need someone to clean your place.

I debated whether or not I would actually leave a review for a while. But after my experience, it…read morewould be wrong for me to not share. After booking the cleaner for a move-in move out clean, I was told upon their arrival that I would need to pay an up charge for the "construction dust" the cleaner claimed was everywhere since we'd had carpet removed. The carpet removers had already cleaned once, but I agreed to the requested, on the spot, up charge of $100+ on the condition that the Condo be truly and completely clean when it was done. After the first attempt at this services cleaning, the condo might as well not have been touched. Entire rooms had been missed. Shelves had not been cleaned and the cleaner had not even noticed that some of the closets were there. We spoke to the owner, and they agreed to send her back out, She did return and try cleaning again. She did actually go into all the rooms and though there was visible dirt (black in windowsills, old built up dust on the outlets, smudges on the windows, etc.) we did accept this cleaning job because I just wanted this mess to be over. But weeks later and I'm still finding places where she just did not clean. I paid for a move in move out clean WITH an up charge for extra cleaning and got...two days of stress and the old owners crumbs still in the kitchen drawers. Sinks, windowsills, cabinets. I've spent hours scrubbing them all myself. I paid hundreds of dollars and I wholeheartedly regret wasting the money. Please don't repeat my mistake.

I received excellent service from pure plus cleaning. They were on time and thorough. Also, they…read moredid a walkthrough with them and saw little things, and they quickly adjusted it. I would definitely hire them again in the future.

She is trustworthy . Her services were impeccable. I will recommend her to my friends and family…read more.Great Job !

I am very thankful for the excellent service I received in cleaning of the kitchen and 3 bathrooms…read morein my mother's home. I haven't been able to take care of things like we used to. Cynthia's attention to detail and spotlessness was amazing. I feel more comfortable now when I'm over there. She was very polite and efficient as well. She said that they can also help with the room organization of storage items I need assistance with. I look forward to using them to get the rest of her house in order as well as my current house.

Excellent service and reasonable prices. I would highly recommend them to anyone. I needed cleaning…read moreservices very quickly and they sent someone out the next business day.