Hunt and Knight does a good job on Antique Trucks. If you like us you get busy in life and forget…read moreit is in the shop, it can be in there longer than intended. Another reason we would forget is b/c we kept it in the garage and I only drove it once a month. H &K would forget to call you with an update on it so our truck would be there for months at a time. Sometimes repairs can take awhile b/c they have to make the parts for old cars. I have heard some of the younger guys have to find you tube videos on how to fix old cars b/c they are not familiar with them. If you stay on top of your vehicle you will be fine. They work on a ton of cars so you can get lost in the shuffle if you are not proactive.

My Civic was overheating. I was assured the whole engine wouldn't have to be replaced... needless…read moreto say that engine has to be replaced. I was very patient. But at the end of things, I feel lied to. I'm out $2,000 I didn't have. For a car that's worth only a few thousand more... the people were nice at least and I didn't have to pay labor on the work they had to do after the $2,000.

THIS PLACE ROCKS!…read more Seriously, throughout my 10 years as a car-owner, I have NEVER received such incredible service, prices, and kind attitudes when having my vehicle serviced, as Darryl's offers. They are one-of-a-kind rarity in the auto service industry, and they should be loudly applauded! Positive affirming quotes and expressions don the surfaces of the waiting room- making you feel warm and fuzzy about getting your car worked on. The prices are reasonable, and I have NEVER felt that I was being ripped off. Even once when they found nothing wrong with my boyfriend's car, they did not charge him a dime! New and used tires, alignment, oil change, etc. They don't work on everything, but they do A LOT! They even re-attached my dangling muffler! SUPPORT LOCAL BUSINESSES- EVEN IN CAR REPAIR/WORK! So call ahead (502.568.2440) and find out if they can help you!

This has been the worst experience I've ever had getting my car fixed. My alternator was replaced…read moreby Darryl's tire service March 11 and it had to be replaced again June 29 and now it needs to be replaced again today December 16. This would be the third alternator in nine months. Instead of resolving the issue and taking care of things I was assaulted by the receptionist and told to take my case to court. Under no circumstances would I recommend using this place for anything car related whatsoever.

I had a great experience today with the service department. My appointment was on time and taken…read morecare of right away with information about the repair. This is my 3rd Jeep and I wish I had purchased from them. Go to Cross for your purchase or service needs they have restored my faith. Definitely avoid Oxmoor and Dixie both have terrible service departments.

Update July 2026. Here we are 9 months later I go to pay the registration on my current truck, and…read moreI am told I owe taxes on the vehicle I traded back in Nov 2025 Cross failed to notify the County Clerks Office and left me with to deal with this issue. This was not an isolated incident the Property Tax Office told me that Cross Jeep in known for doing this to their customers. After filing the paperwork proving that I do not owe taxes I went to the DMV to register my vehicle and there was another person that bought a jeep from Cross and was unable to register his vehicle because they did the same to him. Bottom line Cross Jeep and their management still lack integrity. I have been a Cross customer for over 5 years getting any maintenance /work to my truck done there. I traded my truck on a new vehicle and the truck I got ended up having death wobble and bad vibrations they did put a new set of tires on it and gave me a loaner to drive the truck spent over four weeks in the shop I was told by Jeff (sales manager) if the issue was not resolved they would offer to buy the truck back. Well the issue still exists and I have been told four times that they would get me a buyback number but now cross will not respond to any text or phone calls. After taking the truck in for the issue the salesman avoided me and would ignore me standing right in front of them. They even told the two salesman that I worked the deal with to no longer talk with me and assigned another salesman to deal with me all he did was tell me he would get me the info I asked for and never follow through. I answered calls and text from them when they needed Information on my trade so they could provide details to a customer trying to buy it Overall Cross Jeep and their sales teams lack of integrity and honesty is very disappointing and if you are looking for a dealership that offers customer service after the deal is done keep on looking because that doesn't exist at Cross

BEST in service Best in quality my car goes no where else super accommodating I tell all my…read morecolleagues

Never even responded to an estimate Pictures sent vin…read morenumber sent Absolutely no response after 3 days

Very kind, quick, and they actually care about you! Owner is very active in your service and…read moreexplains it every step of the way!

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

I will not use Reece any longer. History of mechanics not knowing how to fix an issue, extremely…read moreoverpriced, trying to return vehicle with problem not resolved, getting vehicle back with additional problems that were not there prior to their "service." And similar to other reviews, getting treated like I'm crazy, it's not their fault, they did not cause additional issues, etc etc. Do not recommend and will not be using any longer. And I live in the neighborhood. Hate to have to go somewhere else that is inconvenient but can't stand the treatment from this shop any longer. And the drain it puts on my bank account with any small problem. Just bite the bullet and take your car to the dealer. At least it will get fixed correctly.

Always great service with good prices. The team never tries to over-sell unnecessarily.read more

Upfront about cost and repairs. I trusted them right away and they did an awesome jobread more

Bill and the team do great work and really care. I always know they do their best and care about…read moremy car.

Soon after posting, willing to schedule me next day. Open earnest reply. Nearby my home .Despite me…read moreposting late on Thursday.

Unable to perform a time cert repair for stripped spark plug threads. So if any of yall have the…read morenotorious spark plug blow out on ford 4.6 or 5.4 engines this shop will be no help to you.