Awful! I got attitude from a new girl. I returned a few items & she didn't know how to do it. While…read morea supervisor was helping her i saw her give a dirty look. Never shopping there again! So rude. Talked to the Mgr & she denied it of course. Will only shop other stores & online from now on. If this store had more Emma's their customer service would be stellar! Don't shop here...

I may have gone on an "off day" as the customer service was terrible. There was only one lady…read moreworking behind the counter( another employee left while I was there and I was the only customer in the store) I purchased several items/ went to the counter and tried to be my pleasant self.. She asked if i had a member #.. I told her likely not/ i only shop online.. but she had to look.. to tell me that I wasn't in the system. She was rude and condescending/ i didnt care about saving a few more $s. I almost saved $100+ and walked out. This happened late afternoon 3rd week in feb.. no return visit for me!

My favorite hand bag brand. Very friendly staff who can help you calculating the final price…read more Very clean and organized store The best deal is on the clearance racks at the back

We spotted a Coach store among the visible titles from the roadway. Coach was the standout store…read morein this part of the mall and the only place we love shopping in so we got a great park near the entrance and went inside to a store filled with window shoppers and few purchasers. The sale was great and they really packed them in. Despite this environment, the employees were incredibly nice and helpful. We ended up buying two totes and a back pack that we love, love, love! And the price???? 60% off plus an additional 30% off clearance! Crazy deal! I came straight home and made bag charms for them. Didn't go anywhere else but the place was even fuller when we left.

I give 3 stars for most chain locations. They are simply A-OK for having been well run enough to…read morehave become a large chain. So this does get three stars. However, it's a great store. Open. Organized. Nice employees. Easy parking. Lots of choices. Much of the merchandise in BB outlets is a "made for outlet" brand BB created ages ago, but some comes from the stores direct.

While roaming the outlet mall(s) in Lake George Village in Lake George, NY I spotted a factory…read morestore for Brooks Brothers, and decided to pop in and see what they had available. The store is very well-organized, and there was plenty of room to roam the floor and look at the displays while searching for preferred colors and sizes of dress shirts and sweaters. Unfortunately I wasn't successful in finding anything that caught my eye, but the sales staff was incredibly friendly and helpful. They explained that the Brooks Brothers Outlet shops carry slightly different merchandise than what you'd typically find in a BB retail store, and that not all of the typical sizes are available. Nonetheless, this is a nice place to shop, and perhaps you'll have better luck finding something that fits you?

Was inclined to leave a positive review after meeting sales associate Brian who was very helpful…read moreand knowledgeable. No doubt that I had to make a purchase after seeing how professional he was. I love my new shirt.

Large outlet with clothes and home goods. All these stories seem fairly similar, but I suppose…read morewhen the brand is so iconic that's to be expected. This one also has great parking and easy access for foot traffic. There was a line when I was here both times in the span of a week, it's a popular place.

If I was looking for good customer service, this store would be a hard pass. Studious lack of…read moreinterest in any of the potential customers when I popped in today. So if that kind of thing bothers you, or you actually need sales advice for clothing etc, you may well want to go elsewhere. However, I'm looking to buy 2 sheepskin rugs and a dog bed, which I'd bookmarked online, but was hesitating over not being sure what the quality would be like. Turns out the quality - of the goods - is excellent. And as I live in CA and am only visiting Saratoga for the weekend, this was a serendipitous walk past on my way to dinner and I'll do my purchases online when I get home.

Overland!! Love this store when I went to Jackson Hole so when I saw there was an East Coast…read morelocation I had to visit. We made a special stop for this store. Hubby picked up a coat. I was casually looking. Our salesperson Monica was amazing. She search every inch of the store until she found us both the perfect jackets. I even got a matching scarf. So glad we stopped. I love my new jacket

My children and I were served by a salesperson named Zhanna. A professional in her field, we were…read morevery pleased with our purchases and service.

Nice store with lots of great deals. I always have really been happy with the quality of J. Crew…read moreclothing, and unlike some other brands, J. Crew outlets carry actual J. Crew merchandise (rather than lower quality, outlet-only clothing). I've been here twice, and both times they had 50% off the entire store. The men's clearance rack is decent, but nowhere near the size of the women's rack unfortunately. The 50% applied to clearance items as well both times, and you can really find some large markdowns. Keep an eye out throughout the store, as I've sometimes found random items on clearance mixed in with other items. Overall the store is pretty clean and well organized, and has some decent music playing in the background. One of my favorite stores at this outlet mall!

They have a ton of great sales all year long & the store is fairly well organized with sections…read morekept pretty clean & in order. I stopped in during Memorial Day weekend & discovered the HUGE clearance section they have. I got so much stuff for less than $30 - 5 long sleeves, 3 T-shirts, a blouse, & a pair of athletic shorts. The lady working the register was so nice & even helped me out with some additional savings by offering a coupon she had at the register. This store has been rearranged a bit; I came here years ago when I was growing up in the area & the juniors section is now the underwear section, the shoe section has shrunk to make room for the massive clearance section, and there's a decent sized Sephora in there now. So you might have to wander a bit to find what you're looking for, but there'll be plenty of sales as you do wander.

It's been awhile since I've been in this location, and the remodel kinda makes the store feel more…read morechopped up/less open. The new checkout system is nice with the self-checkout options splitting off from those needing assistance, but it takes every opportunity to throw an impulse purchase in your face as well, like the checkout lines at TJMaxx or HomeGoods does. This store has a fairly large footprint so there is a good variety to pick from, but it's a touch unorganized, especially as they try to sell through their winter and Christmas items while still trying to put Valentine's Day and new fashion out on the floors. The deals can be good, especially with the Kohl's cash opportunities.

Google Maps does not get the location of this store correct. If you actually wanted to try to check…read morein, Yelp will probably tell you you are too far away. I have had good luck at ths particular Kohl's. They have very large men's and travel departments. I got a great deal on luggage here a few years ago. The dressing rooms are a little awkward though - they are in the center of the store, with doors on either side, so it's essentially a unisex dressing room. Everything else about this store reflect's Kohl's consistency - clean rest rooms, bargain racks, good sales.