I've visited this Restoration Hardware Outlet location twice now, and unfortunately both visits had…read morethe same issue: very inconsistent customer service. On my most recent trip, I came in looking for nightstands. One associate smiled and acknowledged me, but no one offered assistance. A couple walked in shortly after, and a salesperson immediately approached them while completely bypassing me. This was almost identical to my previous visit, where I was only asked if I needed help as I was walking out the door. I don't expect constant attention, but a luxury-focused store should at least offer consistent, basic customer service to all customers. It's hard not to feel like assumptions were being made about who was worth assisting. I'm sharing this so management is aware, because every customer deserves to feel welcome--not overlooked.

The outlet is big and full of beautiful items! The shipping companies they recommend are often…read moreavailable to deliver on the same day at reasonable prices. Service has been friendly, helpful and very professional. We love this place and look forward to stopping by to purchase excellent furniture!

Old fashioned shoe repair done right ! Boots cleaned & shined & my beat up Italian loafers were…read moreresown where needed & cleaned & shined. A little pricy but Hey ! I'm still livin' in the '80's.

Absolutely love the owner, veteran, Doug. Not only does he do an amazing job on repairing Handbags…read moreand Shoes, but he does a fabulous job cleaning boots and everything else that you could possibly need done at a fair price..

My brother is coming this Christmas from Australia. I told him, I want to take him shopping for…read moreclothes. He said the only place he wants to go is Eddie Bower. "Erika remember you took me shopping when I visited 10 years ago and you got me all those shirts. Do you know I still wear them all the time and they still look good! I only want to go back there. ". Eddie Bower. Good looking clothes and great quality.

This outlet store is like the actual store itself filled with quality merchandise and top notch…read morecustomer service. Sometimes a brand's outlet is like the middle child who can't measure up to the older sibling's outstanding achievements and isn't cute enough to hog some of the attention away from the baby sibling. But luckily Eddie Bauer isn't no middle child! As soon as we walked in we were greeted by some smiling folks who wanted to know what we were looking for...We brought our friend who was visiting from overseas to buy a few things to take home since he said Eddie Bauer is about 35-50% more where he is from...Luckily there were lots of great stuff on sale and we even found an item on final clearance. We had a good experience here and would recommend the place to other shoppers.

For some reason, I can hardly ever find good deals for Ann Taylor clothing that actually fits me at…read moretheir regular retail stores - even when they're on sale. Fortunately, I can ALWAYS find great deals for quality business casual and professional clothes at the Ann Taylor Factory Store at the North Georgia Premium Outlets! The Ann Taylor Factory Store is usually my first stop when I make my 45-minute drive to the Outlets. It's a fairly large store, which is always always nicely organized. As soon as I walk in, I head straight to the right side of the back of the store because that's where their clearance section is located. The clothes on clearance are organized by size and type - business casual is in one section and then there are more casual tops in a separate rack. There are also plenty of pants on clearance. I don't come here often, but the past three times I have visited, they would have additional discounts on top of the clearance prices! The last time I went on a Saturday afternoon, they informed me that there was an additional 40% off all purchases that day, and they handed me a small flyer with the prices of many of their items and how much they would cost with the additional discount. I thought that this was so helpful! As I was shopping and was holding numerous hangers of clothing, a friendly sales associate approached me and asked if she could get a fitting room started for me. I said sure, and she asked for my name, took the clothes I wanted to try, and saved a fitting room for me. Unlike some retail stores, they don't count the number of items you are trying or have a limit on how many items you can take in the fitting room. When I was ready to try the clothes on, I was pleasantly surprised to see that the associate had written my name on a white board on my fitting room door and had neatly hung the clothing inside. The associate smiled and told me that I should let her know if I needed assistance with anything. She was very sweet and I appreciated her excellent customer service! Overall, the Ann Taylor Factory Store gets 5 stars for their awesome deals for quality women's professional clothing, clean and organized environment, and friendly employees. I have never walked out of this store without buying anything because their petite-sized clothes (yay for the Petites section!) fit me so nicely and are affordable for the quality. This is definitely my favorite store at the North Georgia Premium Outlets and I will continue to shop here several times a year! [Review 149 of 366]

I've LOVED this store in past visits, purchasing numerous suits, work ensembles, and dresses. But…read moreyesterday, the clearance racks were so disorganized, with all sizes mixed together, including petites, and all types of garments mixed in, that I couldn't even get excited to spend my money. And if you'd wanted another size from the fitting room, the sales staff had a difficult time finding it due to the disorganization. But there were several associates pacing the floor, mentioning the deals, handing out mesh bags to put your considerations in (even though that would get them all wrinkly...). To me, this is the opposite of customer service. They're working so hard to address you by your name and be your personal shopper that it comes across and insincere and desperate. Also, maybe it's just me, since I haven't done serious shopping in a while, but it seemed that many staples, such as button downs and tees were way overpriced, such that it was only the "early Labor Day sale" that made them reasonable. So that made me wonder if any of it was really a deal. If the employees would put half as much effort into organizing the merchandise as they did into upselling in the "wardrobing" area, I probably would have purchased much more than one pair of pants on clearance. I'd just head to the Loft outlet if I were you. #Yelp365 - 240/365

The most friendly Lululemon staff I gave encountered! In general Atlanta locals are very friendly…read more Selection was plentiful and prices are good. Not the lowest I have seen, but quite good for that selection. Staff was very helpful too, since I got confused with the price of a pair of joggers. Highly recommend this location.

This is the only place I get my LulUlemon from at a discount! It is definitely a hit or miss when…read moreit comes to select colors and sizes but the deals are really good if you find them! I do recommend coming in early as soon as they open so you can avoid having to wait outside to enter the store or for a fitting room. Some of the past deals that I have gotten are $39 Aligns, $59 Wander Unders, $49 yoga mat, and $29 tops. Everything is final sale so make sure it fits before purchasing. If you do come, make sure to bring your own bag to avoid paying $0.50 since they recently started charging for them. Even with the huge crowds, the staff is always polite and helpful!

This is a nice store known for carrying quality shoes for men. However, they are now carrying…read morecute, stylish shoes for women as well. According to the employee, the store has been closed for the two months during renovations and just reopened two days ago. The shoes are beautiful and there is something for everyone, conservative or not. Yes, they do carry some shoes that have serious swag such as a pair of black and white oxfords that I would buy for myself under different circumstances. Hot! This is a great store for grown men, (If your man is still wearing sneakers as his primary footwear, he is not ready for this store) who like a polished/professional appearance. On the other hand, if your grown man is having difficulty transitioning to real shoes, you need to DRAG him into this store. Nice, nice baby!

Some of the best customer service I have every had. Came in looking to buy the same model shoe I…read morehave been buying for years but it had been discontinued. There are still a few pairs out there so the Manager Charlie Waite called 4 different stores across the country to locate me three pairs and had them all shipped to my house. This took nearly an hour but I was completely happy because I had received what I came for due to the incredible custom service of Charlie. If you are in the area go check them out. Great selection and great service.

Decent selection and pricing...this outlet gets merch that you can't find at the sports wear…read morestores. Sure its a haul to the near mountain outlet but if you're going for the look, the Puma outlet in Dawsonville has got it.

Holy sweet mama juice! This place is a treasure trove of shoe-fantastic-ness! Mentally preparing…read moremyself to stick to a menial budget (forcing myself from over spending) I was only prepared to spend no more than $30. Not only did I find a pair sweet orange and blue kicks, I only spent $25! Killer sales, killer selection, killer customer service! They even said if my shoes don't work out for me, I can return them to any Puma store in the country (including the one in Lenox Mall). My wallet thanks you, Puma!