Went for an oral surgery consultation and the dentist who did the consultation asked if I have ever…read moretested positive for HIV...he meant to say COVID, but I had just mentioned i have a male partner / being gay and apparently this tripped him up. Also found it really off putting that regarding my answer of 1gram/day when the dentist asked "do you use marijuana, if so how much?", the dentist said "that sounds like a LOT! What does that even mean? You smoke 12 joints a day?" I mean why even ask or comment if you have absolutely no frame of reference.

Dr. Reubens is my favorite oral surgeon, his meticulousness and skill are very much welcome and…read moreappreciated. The staff has excellent customer service. Highly recommended.

Amazing and friendly staff! They are very nice and let you know what they are going to do…read morebeforehand as well as willing to answer questions.

I was referred to Dr. Chaison by my dentist and I am very happy to meet him and all of his friendly…read morestaff. I always have anxiety to see any dentist or orthodontic but Dr. Chaison and his staffs made me feel at ease . He is an honest, conservative , professional , friendly and warm orthodontic who spend a long time to explain me the unnecessary plan for my teeth ( overbite) . I hate to write a review before due to a timing but for others to find a true conservative and honest Orthodontic I need to write this time.....thank you Dr. Chaison and all of your super nice staffs.

Who actually looks forward to going to the dentist? After decades of poor self-care and…read morenotoriously bad teeth, I can honestly say that I do! Koczarski Family & Aesthetic Dentistry is exceptional in every way. From setting appointments during times that work with my busy schedule to being treated with the utmost care and kindness to the compliments I receive on my teeth - I highly recommend the staff and doctors here! Their gentleness, consistency, and competency, coupled with their empathy and excellent customer service, have resulted in my family's reliance on their care for over 20 years and referrals to my friends, colleagues, and complete strangers! They are a meticulously functioning team that makes every visit effective and easy. I have told them numerous times that they should start a side business of training others on exemplary customer service, as I tend to compare other customer encounters to theirs. You will not regret choosing Dr. Koczarski and team, and your smile will definitely thrive under their care!

Solid. Polite. Patient. Communicative. All the things you need from a dentist is here.read more

***This office is NOT FOLLOWING COVID-19 guidelines. Do not go here.***…read more An update for those considering going to this office (see below for my original review): As you see from the Owner's reply (Dr. Wencel), they didn't address (let alone apologize) for the disregard for patient health that Dr. Sobczak showed when he sang, unmasked and in my direction, during my cleaning (when I too was unmasked). Instead, she defended her staff and partner being unmasked inside their office and belittled me by pointing out things I "may not have noticed" (which I did). Face shields are not replacements for masks (according to the CDC), and NO MASK being worn, not to mention around an unmasked patient, is 100% unacceptable. I think their reply speaks for itself. If you want to be in a place that doesn't take your health and safety seriously and where the owners are defensive when presented with issues at their practice, then this is the place for you.

I'll keep this short. Dr. Sobczak and Dr. Wencel are the best dentists I've been to and I've now…read morebeen seeing them regularly for several years now. They are extremely nice, extremely professional, and extremely gentle along with their hygienists. I've never had a bad experience with them and if I did, I know they would take care of me. I couldn't recommend them more!

The lack of communication and flexibility felt unprofessional and disappointing…read more ‐------------------‐------- I scheduled my dental appointment only after confirming that the office accepted my insurance, both through my provider and OpenCare. However, when I arrived, the receptionist informed me that because the visit involved a panoramic x-ray, I would need to pay out of pocket. This was unexpected and confusing, especially since my insurance covers x-rays as part of a routine cleaning. What's most frustrating is that the office refused to proceed with the appointment, despite having verified insurance coverage beforehand. I wasn't given a clear explanation as to why the panoramic x-ray was required or why it wasn't covered, and no alternative was offered. The lack of communication and flexibility felt unprofessional and disappointing. I hope this feedback helps improve transparency and patient experience in the future

After going to another dentist I decided to review this one as the comparison showed a major…read morecontrast. I went here to establish as a new patient, to be honest I was kind of bribed by OpenCare, with an $85 giftcard to Sephora as incentive for choosing this place. I figured I did not have a lot to loose considering I'd get the giftcard at the very least. I went in for my new patient exam, the staff seemed a little too busy to greet me. I remember it being a little awkward. I could tell one of the receptionist was likely the dentists mom, they both have the same kind of demeanor and speaking patterns, talking down to you or like you are inferior while also acting inconvenienced to be doing their job. The waiting room looked nice. Had a coffee station, nice furniture and a fire place. I sat for about 15 or 20 minutes past my appointment waiting to be called back. The temperature of the waiting rooms was uncomfortable and I mentioned it and the assistant said it was always freezing or too hot. Then he told me that they didn't open the door because then it would smell like Subway bread, which was a smell the receptionists did not like. The assistant who took my x-rays was pretty cool out of everybody there he seems like a nice honest guy, he also seemed a little bit nervous. And I met with the doctor she made some condescending remarks about my teeth, something about how I need to drink my coffee faster and she made a snarky remark that I probably drink wine every night? I told her explicitly about my extreme dental fear and I remember her laughing/ scoffing when I expressed my fear. This made me pretty uncomfortable and it made me not really trust the place. I was told that I needed six or seven fillings and that it would be hard to do everything I needed and one appointment and that even one to two hours would not be enough time. They scheduled me for a cleaning a few days later and it went to have the cleaning and there was a substitute/float hygienist. She was extremely nice and I liked her. She was very attentive and seemed very thorough. I was disappointed that she floated from clinic clinic in that I wouldn't have her as a hygienist again because she was the kindest one I encountered at this dental office. I do remember that fluoride was NOT even offered. On my way out I asked the receptionist about it and she said oh it just probably isn't covered by your insurance then she flipped through some papers, (while acting like it was annoying to have to search through my paperwork) and then finally said yeah it's not covered if you want it's going to be a $40-50 charge. Eventually I ended up calling to schedule my appointment for fillings and was reminded of how unprofessional they were. I called and kept having to be put on hold while the receptionist spoke with the dentist or trying to find me a spot I was calling about 1.5 months before the end of the year and was reminded of how inconsiderate the staff was. I eventually ended up going to a different dentist all together and found out fluoride is and always has been covered by my insurance and that I only needed 1 filling and had 2 areas to watch. The dentist was very nice, asked if I had questions, offered a referral for TMJ massage and told me my teeth looked great. After having such a completely different experience at the other office that I am now established at, I thought it was my duty to tell other people about my experience in case others have had the same.

When coming in for an exam, it's easy to tell that Dr. Zech has been doing oral surgeries and tooth…read moreextractions for years. He explains the procedure with confidence in his ability to do a good job, but also explains what obstacles are foreseen. All with assurance that there is nothing to worry about. On the day of my wisdom teeth extraction (all 4), I came in got the IV for deep sedation and next thing I knew, the extractions were complete! No complications whatsoever, no swelling or major pain. Thoroughly impressed by this experience and smoothness of the surgery and recovery. I recommend Dr Zech.

One of their clinics stole my money. First charged me $2800 for 3 wisdom tooth extractions (which…read moreis actually the cost for 4 extractions). Removed 2 teeth, then refunded me $900 for the initial overcharge; then tried to charge me $900 again to remove the 3rd tooth that they didn't remove which I had already paid for. Overall they tried to get me to pay $2800 to remove 3 wisdom teeth when that is the cost for 4 extractions, receptionist blatantly lied about what was going on when calling me. BEWARE: FRAUDULENT BILLING PRACTICES (if they run out of time before work is completed, they will take money you already paid and attempt to charge you again) I would avoid this business at all costs. You have been warned.

Wow! Dr Trinka and team Rocked it. I could not be happier with my new crown. And that's saying a…read morelot because I've been a Dental Hygienist over 20 yrs. From start to finish - painless injection and leaving with a beautiful, comfortable, painless new crown. And a bonus, no temporary crown waiting for the lab to make the crown. One appointment and done. Dr Trinka is a true artist. Take one look at the beautiful Photography in the office. Dr Trinka has talent. Thank you!!!

Prior to visiting Dr. Trinka's office, my teeth where in really bad condition. Many years of…read moremedical issues and being "botched" up by a previous dentist with poorly executed root canals resulted in the need for 4 implants and multiple crowns. From the first moment walking into the office, I had the feeling I was going to be supported by an extremely professional staff, and get the best treatment I could possibly think off. Now, many months later I can see the best decision was to put my faith into Dr. Trinka's hands. THANK YOU for the excellent care, the use of high-tech professional equipment, and most of all the painless process along the way. Also thanks for dealing with my wife's overall anxiety after I recommended her to come and see your office for her dental needs.

Anyone who reads my reviews knows that I review a lot of dentists. I always want to find the best…read moreones whenever I move into a new area. B/c I am a total dental chicken I always start with those who provide sedation (not just laughing gas and pills). This office had good reviews and when I told them I had a toothache they got me in very quickly. As always I had difficulty getting xrays done b/c of my anxiety and was basically crying (embarassing). The hygienist Carol was so, so sweet and patient and we finally did xrays via digital xrays and then a 3D option as well. I met w/ the dentist Dr. Keith who was also really kind, patient and thoroughly explained everything to me. I'll be going back to get multiple issues fixed but feel relieved and happy to be in what seems to be good hands.

My wisdom teeth rupture before COVID and they had to come finally come out. As I'd recently moved…read moreback to Washington, I did my due diligence on who have to remove them because my first experience was pretty awful. Looking for a more than qualified oral surgeon led me to Dr. Marxen. I met with his staff, went over the procedure, and also voiced my concerns about too much anesthesia, and made my sensitivity to it very clear. The day of my procedure was easy. I was in and out in two hours as I followed their instructions. Post recovery I was not overly woozy and had no ill effects from the drugs. While I had post opp pain from impacted teeth removal, within two days I was back to a normal routine. And all I had to take was Tylenol and ibuprofen! The only painful thing really was listening to the nursing staff talk about lunch before my procedure (as I couldn't eat and was really hungry). If you want someone who's not going to have you living a nightmare for a month after removing teeth, I highly recommend this group.

I'm new to the Pacific NorthWest and researching a new dental office to call home was a huge…read moredeciding factor for me. I quickly googled dental places near my current location that give back to the community and Crisafulli popped up - https://gentledds.com/about/community-involvement/. This was honestly the main deciding factor along with the great reviews that I read online and also the support I got when I called the office on an urgent basis and they were able to assess the situation and scheduled an appointment for me on the same day. My heart was content and I felt relieved. I'm so grateful and happy with the amazing care I received from over the phone as well as in person ( staff and doctors alike). I felt heard, seen, valued and appreciated the empathy I received from everyone on the team. 110% recommend you check them. Namaste

Really dissatisfied with the patient care after i had to spend $60 on a mouthwash to fix a wound…read morethey caused in my mouth and the treatment I received after an issue with insurance went unnoticed and they tried to send me to collections. When I discovered this I called them and offered to give them whatever was left in my bank account to prevent me going to collections while I disputed this with my insurance. They gave me 5 days to either pay or receive payment from insurance. they were super distrusting and rude over the phone :(

I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.