Spent my afternoon waiting on a dumpster to be delivered to our house. When I called inquiring why it was two hours late, the customer service person handed the phone over to the supervisor and she copped an attitude harder than a 22 year old's eye roll, asking for their ID. I mean she went ON and ON as to why the "misunderstanding" occurred with NO apology until I said, "I can't give my business to you." This appointment was made on Wednesday. She called me yesterday to ask if they could drop it off at 6:30am because it convened them better.
I said no, I have a preschool graduation to attend. I scheduled it for after 12 when ordered. "Ok we can do that."
I rushed Beans, my daughter, home from Thyme Square to be here by then- rushed celebration lunch for a good cause -
*The CleanUP before the Move* .
Called at 12:15 to confirm which location they would be at. (I rented two, one for each house). I was told I would get a call back "after lunch" - how leisurely lunch must of been... Called again at 2pm to cancel services.
Merkle Container Service: You will be Yelped. Time is precious. Mandy needs to work on her customer service skills. Trash talking and tones won't win you reviews. Feel my Facebook wrath read more
