I lived in Northplace Apartments for a year. The environment is clean and quiet (except for Mondays…read moredue to lawnmowing that seems to take up to 8 hours..?). The office building including the lounging area, the indoor gym, and the pool are kept in immaculate conditions, rain or shine. I had my clashes with Northplace but decided to give the place 4 stars for one major reason, and that is the amazing Maintenance Team. I have rented in various apartments in NYC, Chicago, and OC of SoCal. No place comes close to the courteousness and professionalism of the folks at Northplace. Their empathy and apologies are sincere, and they really know how to deliver the best resolution for problems at your unit. If you happen to rent at Northplace and run into trouble, my only suggestion is to be patient but persistent. They mean no intentional inconvenience. Best of luck.

My sister family live here but she want to leave to have better home. They cheap inside like stove…read morecheap and everything cheap it not good and get dirty very fast but won't get cleaned and scrub but it stay dirty. All cold air come in house in windows and at doors at winter and very much high bill for heater in winter and they no stop cold air and help her. Upstairs the people fight and scream all night time. Lady ant office smile nice and she nice but they no fix pool and man to. Not live here find not cheap everything inside to live. Lot of fake reviews and bribes to write good reviews. Believes if you want you see if you have place here.

Hands down BEST MANAGEMENT under the fabulous Araceli Garcia, in just over a year shes made a huge…read moredifference in the management of these apartments. she has the drive and leadership and everyone around sees her hard work. Anywhere Araceli Garcia goes is going to be blessed to have her.

Seriously one of the worst and crooked companies I have dealt with. The are not responsive at all…read more After requesting to be present for the move out inspection, I was told that the apartment manager that everything looked great. They even ripped up the carpet to check padding while I was there. Luckily I got video proof. They sent us a bill for $3800. It included replacement of carpet and a bunch of bogus charges. During the inspection, the manager also told me the apartment would be getting a full remodel. Please do NOT work with this crooked company. Side note. There is no parking. Multiple abandoned or broke down cars taking spots from residence. They refuse to tow them. There was dog poop all over and office staff was rarely there to help.

This is how they treated my daughter a war veteran on Memorial Day weekend. They established an…read moreappointment for her to come look at the unit on Saturday. We get there they show us the apartment which has not been cleaned and all of the wall heaters are laying on the floor. Then we are told that it has already been leased. She has been working and living out of a hotel for two weeks and was counting on this was told that it was a for sure thing. We the parents drove all the way from Eugene to Salem to view the unit with her and give her moral support. The attitude of the lady that we dealt with was absolutely ridiculous. Really should be ashamed on how you treated a veteran on Memorial Day Weekend who is seeking housing.

When I lived here...4 years or so ago...i loved it. Great location...just off Commercial St. SE,…read morebut for some strange reason -- you could hardly hear the car traffic. The units are roomy (I was in a one bedroom) and spacious. The complex itself is very quite (or was when I was there). The staff at the time was hardly ever on site -- and when they were -- they kinda of seemed annoyed by your presence. Oh well. Anyway, I guess their rents have gone way up since I was there...so i don't know if it's still worth it to rent here. But if you want a prime time location and a quality place to live -- pick here.

Attention SENIOR CITIZENS! We, as senior citizens, find the Fairway Apartments (an all-age…read morecommunity) a wonderful place to call home! If you are looking for comfort, community and peace of mind, the Fairway truly stands out. This is more than just a place to live--it's a welcoming community where seniors can enjoy life to the fullest. Residents love the variety of activities that keep life engaging and social. Whether it's gathering around the firepits on a cool evening, enjoying a barbecue with neighbors, or relaxing by the swimming pool, there is always something to look forward to. Last Christmas, we reserved a very expansive clubhouse activity center for a family gathering. It was decorated beautifully! It welcomed us with a fabulous Christmas tree and decorations galore! This center has a full kitchen, large fireplace with comfortable seating, a dining table, TV, pool table and the list goes on. The Fairway's exceptional management team had everything ready for us! They are always prompt to respond to all our needs. Great amenities. A vibrant community. Outstanding management. Really--what could be better than that?

The customer service of the staff is absolutely horrible. I was quoted twice the wrong amount for…read moreour rent. Also, when I moved out to get away from the bad customer service, I went from getting a refund to owing them over $1800 just like that. They "accidentally left something out." Also, god help you if you need help after 5:00pm or on the weekends. The location, units, and grounds are all awesome. But due to the horrible customer service of the staff, I would not recommend this place. I will tell the same thing to everyone that I know who is looking for an apartment.

Forum Apartments has bed bugs. They do little to rid the complex other than then office has powder…read moreand bed bug leg entrapments for the legs of your bed. The apartments are old and outdated plus they have mold. The apartment manager is so rude and is outright nosey. Avoid these apartments at all costs because once you have bed bugs from these apartments you'll carry them on you to work giving the bugs to your coworkers, you'll carry them on you to your family and friends homes giving them bugs, and you'll carry the bugs with you where ever you move next. Fact: Bed bugs don't always leave bit marks on a person so don't let the apartment manager manipulate you. Don't believe me...Google Bed Bugs and do the research!

I rented for 2 yrs at a different Riches Management site in Salem. John & Sonija are deeply…read moreinvested in providing good homes for their tenants. They take good care of their properties. It is clear they are oriented toward fostering good communities rather than toward maximizing their profit margins. I would happily rent from them again if I needed a place here.

No air conditioned apartments. Not enough visitor parking. The overall view of the property gave me…read morea "tired, worn out" feeling.

We rented a third story apartment in December, and moved in right after Christmas. We moved out in…read morethe first half of March. We loved the large apartment. However the management here is awful. They allow dogs in the apartment complex, so we got a corgi. If you have a dog, you know that they will bark when someone knocks on the door, they need to go out, or are wanting to play Ect. So when we got a complaint about noise, we worked on it. We never left him alone. We both work from home, and if we needed to go to the store, he came with us. We got a mussel for him, and felt horrible that if he just wanted to play we had to put it on him, in fear it would bother the neighbors. There are others dog owners in the building also by the way. They are owned by some very nice people. Every time we left our apartment they would bark and carry on, but we understand that is normal and never complained about this very normal behavior. We then started getting complaints about other noise. Like fighting, and loud music, and dropping things on the floor. Which was not happening. It's very hard to prove that you are not making noise, it basically your word vs theirs. So we went to the office and talked to Howard. We had all agreed that he would tell anyone complaining about noise to come knock on our door, so we would know right then what we were doing, so we could figure out what the noises were they were hearing. No one ever knocked on our door.. Yet we still got more complaints and desist notices on our door. The woman that lived below us would pound on the ceiling when we were just sitting on the sofa working on or computers at 7pm. We had no music on, no tv and the dog was sleeping. We went and knocked on her door, and she didn't answer. We also contacted the office a few times about the person that parks next to us in the assigned parking.( which happens to also be the woman below us) she would park her car so close, I couldn't get in or out of my car. I will post a picture on here if it if I can. We were told then, that they can't do anything about it until we left a note on her car, and if she doesn't stop they would talk to her. It didn't stop after leaving a note. So we contacted them again... We were told they couldn't do anything. We were told that we had to knock on her door and have her mover her car. And of course no answer. We had to pay a couple thousand dollars to move out before our lease was up. We were tired of living life in fear of everything we did would bother the woman below us. I was so disgusted with those people, I didn't even do a walk through when we moved out. I didn't want to even see their faces again. They treated us like outcasts. We never felt at home.

Great place to live! Modern and stylish apartments, well kept grounds and the management is very…read moreresponsive!

I moved here in February and I've loved it! My neighbors are great and very considerate, there are…read moregreat areas to relax outside, and it's in a great location in Salem. Sparky's brewing is right across the parking lot and it's so nice to be so close to everything. The building manager, Jessica, has been extremely efficient and helpful with answering any questions about the apartments and making sure everyone is happy. Definitely recommend!

Friendly helpful staff, the grounds are beautiful quiet , clean, dog friendly community if you're…read morerelocating look no further

Acero may have a visually pleasing appearance, but it suffers from significant structural flaws…read more Yes, looks can indeed be deceiving. If you enjoy shelling out over $2,000 a month to endure constant disturbances from neighbors above, such as loud conversations, heavy footsteps akin to Clydesdale horses, cabinet slamming, and even the unsettling sound of urine hitting the toilet bowl (yes, I've actually heard it due to the thin ceilings), and toilets from other units flushing, then this is the place for you! And a note to the potential residents that move into our old apartment, I hope you don't have children because be prepared to involuntarily overhear intimate moments and try to figure out how to explain what that noise is to little ones. Despite attempts to address these issues with management, you'll find little assistance. They'll demand video evidence, which, even when provided, leads to no action taken. Even noise persisting beyond quiet hours fails to prompt effective management response. Instead, they may admonish you not to retaliate with noise of your own, while turning a blind eye to unreasonable disturbances from others. In addition to the structural deficiencies and managerial ineptitude, you'll contend with the nuisance of dog feces scattered throughout the premises, courtesy of inconsiderate pet owners neglecting to clean up after their animals. Yet, Acero attempts to mask its shortcomings with trivial gestures like pizza parties and raffles, failing to address the fundamental issues plaguing community peace and quality of life.