What kind of a racket is being run here? I spent over an hour in this office and spoke with a…read moredentist for 4 minutes and was expected to wait additional time to speak to a "treatment coordinator". If you plan to come here for a consult, you will need to clear at least 2 solid hours from your day, if not more. And that 4 minutes cost me $89. I am here to prevent you from learning the same $89 lesson that I just learned. As soon as the dentist recommended full, unconscious IV sedation during minute 3 of our conversation, I knew this was not about me and my teeth but about dollar signs. I am upset with my general dentist for even referring me here!

My dentist referred me to Associated Oral Surgeons to have a procedure done. They said very…read moreclearly over the phone as I stood there, "No consult needed, just schedule the procedure." Then they said, "No. It's not an emergency." I got my appointment scheduled and waited. When I arrived, I fully expected to have the procedure performed. Instead, I saw the doctor for less than 5 minutes where he recommended I schedule ANOTHER appointment to have the work done that my dentist's office clearly told them to do already. This is nothing short of a billing game to charge $89 for an unnecessary visit and a complete waste of time. This is a clear example of why medical costs are so high. I recommend taking your business to a provider that is interested in performing work for the fees they charge.

Molar extraction on April 9th, 2026 * After the extraction…read morewas told I would need to take an antibiotic, I explained I was severely allergic to certain ones. Unfortunately Dr. Merheb prescribed what he wanted me to take without listening to my concerns. The pharmacist from Sam's Club called within minutes letting me know I am allergic to the antibiotic prescribed by Dr. Merheb. Luckily I called my dentist who prescribed my something I could take. * The office called 2 days before my appointment to see if I could come in at 10:30am instead of 2:00pm, which I did. I sat in the waiting room for 45 minutes past my appointment time before being called back. * I don't have any positive comments about this facility. Definitely will never go back!

Everything! The staff and Dr. Merheb were very friendly, the procedure was easier and faster than…read moreexpected. Healing was smooth and perfect!

Front desk is friendly & efficient...they will do everything they can to accommodate you. My…read morehygienist, Crystal, is friendly & informative...she was able to get me to improve my oral hygiene habits in the nicest possible way! Dr. Baker is friendly and quick...and has all the most modern equipment. He replaced a crown last year for me in a single visit...it fits well and still feels very good!

Professional, educated, detailed, and dedicated staff! The care provided by the Dentists and Dental…read moreHygienists is top tier. I have started going in every quarter for a cleaning and LOVE it! Recommend to book appointments out as they are closed on Fridays. If you're considering a better quality of life by taking great care of your mouth and smile I urge you to book an appointment.

Fantastic oral surgeons! Although no one ever wants to go to the dentist let alone a surgeon they…read moreare fantastic! Painless (pun intended) !

I had a tooth extracted today by Dr Capodice. He and his staff made sure that I knew how the…read moreprocedure would proceed. They did their best to keep the atmosphere warm and light. The procedure was completed in slightly less time than he predicted. Post surgery instructions were read and explained to me and my wife; a copy of the instructions was given to us to keep.

They charged me $1177, for a procedure that my insurance said that the national average for this…read moreprocedure is $313, so insurance is only willing to cover 40% of the 'expected price'... One of the few places in town that does these procedures, and they don't work with the major carrier of most people in the town. Even out of network I didn't expect them to charge FOUR TIMES the average price for this procedure. When asked if they'd work with me, they essentially said "you shoulda read the fine print". They knew the insurance company I had, woulda been easy for them ahead of time to say "You'll owe $1000, of this $1177", that did not happen... Unfortunately these guys are not on par with the actual costs, make sure you find a place that is in network.

I don't like to give bad reviews however I have had one of the worst experiences at Bloomington…read moreFamily Dental. The actual service itself was just okay, I did like the TV's with cable. However, I don't think they did as good as my previous dentist but he is in Omaha. What really turned me from this place are their business practices. After my services I had to pre-pay 100% of my bill even though I came in early filled out the paperwork and gave them my insurance card. The gal at the front desk said the reason they do this is incase the insurance company denies coverage. I just had a cleaning and basic x-rays, they are covered! So in order to not cause a scene I paid and left. A week later in received the Explanation of benefits from my dental provider. As expected it was covered 100%. I called the office the gal said oh yes we saw that but we didn't send a check out because most people like to use the money for their next visit. Hmmm.... She then proceeded to tell me that she can't send a check out until the end of November (my appt was Oct 13th!!). The end of November comes and goes, no check. I finally call back on December 12th they still did not send it! And the girl told me they only do checks once a month at the end of the month. There was no way I was waiting another month. She told me she will have to go out of her way to ask the doctor (PS, Dentist-not a doctor) if he could do a special check for me. Seriously, it has been their mistake the whole time, a special check for me. Last night I finally received the check, it was short $13 dollars. Bottom line, they suck! They lost my families business and I will continue to tell people about how terrible their business practices are.

Because of my former dentist taking on too many patients, they were unable to schedule appointments…read morein a timely manner. I cracked a tooth, was in pain, and needed an immediate repair. As a result, I found Bloomington Family Dental. I was able to get a same day consult and next day repair by Dr. John at Bloomington Family Dental. Not only was scheduling quickly a lifesaver due to my pain, but Dr. John was able to give me an inlay, not a full crown, and saved a larger portion of my tooth. Dr. John also does same day crowns having the technology in his office for the same price as offices that give you a temporary and make you wait 3 weeks for the final, unmediated repair step. Dr. John was also a lot more gentle than I had experienced by my prior dentist, and he checked in frequently with me during the repair to make sure I wasn't in pain. Dr. John also had other advanced technology, like enhanced imagery. The office staff was very nice and friendly. They made a point to understand my benefits and discuss the cost with me before the procedure as well. I did pay that day, but only partial payment due to the anticipated benefits from my insurance. The cost was right in line with what I had paid previously, even with the same day service and advanced technology. I recommend you give Dr. John and his team a try!

First time here in many years. Very impressed with Dr. Kneezel! Had a tooth to be extracted. He…read moretook the time to ask if I would mind saying prayer with him. We prayed together, and then the procedure went without a hitch.

From the owner: Restoring your smile…read more Serious dental issues require expert care. The board-certified oral and maxillofacial surgeons at Jurgens & Kneezel Ltd. in Decatur are here to help you through your dental issues. Though we treat major dental issues, we do so in an atmosphere of gentleness and care, reducing the stress of a dental procedure as much as possible.Come see us for* Wisdom teeth treatment* Problem tooth extraction* Dental implants* TMJ treatment* Jaw surgery for growth deformities* Dental emergency managementLet us help you return to proper dental health. We are available to answer any questions or concerns you may have with the procedures or your future dental health.If you are in need of dental care, then call Jurgens & Kneezel Ltd. today.

The best service at the best prices on Botox, fillers you name it. Been seeing Dr. Cummings for…read moreover three years now and I look younger now at 52 than I did 5 years ago.

I have had the privilege of encountering Dr. Cummings in several aspects of his career as a…read morephysician. During his time as a St. Francis Emergency Room doctor he treated both myself and my children. He was always kind, thorough and calming in his approach, not to mention he has a hilarious bedside manner which puts you immediately at ease. In his new role he brings the same competency and gift for exemplary patient care. Let's face it, nobody is excited to have a medical procedure done, even an elective one. You may know the results will bring you peace and heightened self esteem, but the process is still quite intimidating. Dr. Cummings and his capable staff make every stage of the process as easy as they possibly can. They educate the patient on what to expect and are extremely open to answering any questions and calming any fears. I would recommend Dr. Cummings and his practice to anyone who is in search of making an aesthetic change. You will not receive better care or better results anywhere in Central Illinois.