1. Meredith Funeral Homes

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    Carbondale, IL

    Meredith Funeral Homes

    3.7 (3 reviews)
    Open • Open 24 hours

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    8 years ago

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    Justin M.

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    Crain Pleasant Grove - Murdale Funeral Home

    Crain Pleasant Grove - Murdale Funeral Home

    (4 reviews)

    I would like to say the staff at Crain were very helpful & courteous to me when I had to bury my…read moredaughter in June 2016. I live in Florida & this was all done long distance by phone & emails. They were very helpful in creating the headstone that I wanted for both my children. Her younger brother had died 43 years prior to my daughter. I am coming to Illinois to visit my family & at that time I am making future arrangements for my interment & my 2 remaining children. They are going to accommodate my schedule to do this. I have nothing but praise for the staff. Leandra Skinner, Florida

    UNPROFESSIONAL. RUDE. IRRESPONSIBLE…read more The staff mishandled money given to family and refuse to apologize or take any responsibility. We discovered this when our bank check was cashed by someone other than who the check was written to. The family member didn't even know we had given her a check in the safety box on at the memorial station, because the funeral home never game them to her, but just sent them on to a charity without checking! We were shocked to know that we left the check in their locked box at the wake and trusted it would be given to the family as directed on the envelope, yet the only thing given to family were copies of envelopes, not the contents! We went on to fix this ourselves with the bank and the other party, and did get more money to the family as intended, however we wanted to let the Funeral Home staff know what had occurred. Our bank considered this incident as a form of check fraud, even if accidental, but it's significant, and we addressed it courteously and carefully to ensure all parties involved knew it took place and prevent a possible repeat. We politely contacted the funeral home to notify them this happened so that it didn't happen again to others when money was left similarly in their care, but we received nothing but rude and nasty comments from the funeral home staff, especially no apology, no ownership, but just blame on the other parties. We have emails to document and verify this uncalled for, unprofessional behavior and lack of acknowledgment over a significant mistake. We couldn't believe the response was so harsh and disrespectful from the owner himself! Despite his inappropriateness, we hope the message got across: Money needs to be handled more carefully in their establishment and business. Through this all, we are sadly left with more questions: How many other checks have been mishandled or given to the wrong individuals or organizations? How many cash envelopes haven't made their destinations either? When families are grieving loved ones, and paying large amounts of money for services, these should not be a question at all! Would never use their business as a result of our experience. Would never recommend them to any one else as well.

    Southern Cremation and Burial Services - Traditional Services

    Southern Cremation and Burial Services

    (1 review)

    20 stars if I could. My brother chose this site for our father. I wasn't thrilled because our…read moreparents lived in Benton, IL. I was worried that the owner would treat my father without dignity and respect when he showed up to receive him after his passing. When the owner entered our house, he spoke to me, my brother, and my mother, expressed his condolences, and appeared to care for a man he had never met. I am a retired law enforcement officer from California, so we learn over the years; we learn to read people, and I could tell he was genuinely saddened and cared. He cared very much for my father, including placing a pillow under my dad's head and covering him with a beautiful blanket. I hated to admit it to my brother, but he did a great job, and I can never speak highly enough of this company; The aunt and nephew treated us like family, not like clients.

    From the owner: When a loved one passes, you deserve compassionate guidance from someone who understands the…read moreimportance of honoring their life with dignity. Southern Cremation & Burial Services proudly serves families throughout Southern Illinois with professional, personalized, and affordable funeral care. We offer traditional burial services, cremation options, pre-planning, and personalized arrangements designed around the needs of each family. Locally owned and operated, we believe every family deserves to be treated with respect, compassion, and genuine care during one of life’s most difficult moments. Compassionate Care. Affordable Options. Dignified Service. Call us today to learn how we can serve your family.

    Meredith Funeral Homes - funeralservices - Updated October 2026

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