I would like to say the staff at Crain were very helpful & courteous to me when I had to bury my…read moredaughter in June 2016. I live in Florida & this was all done long distance by phone & emails. They were very helpful in creating the headstone that I wanted for both my children. Her younger brother had died 43 years prior to my daughter. I am coming to Illinois to visit my family & at that time I am making future arrangements for my interment & my 2 remaining children. They are going to accommodate my schedule to do this. I have nothing but praise for the staff. Leandra Skinner, Florida

UNPROFESSIONAL. RUDE. IRRESPONSIBLE…read more The staff mishandled money given to family and refuse to apologize or take any responsibility. We discovered this when our bank check was cashed by someone other than who the check was written to. The family member didn't even know we had given her a check in the safety box on at the memorial station, because the funeral home never game them to her, but just sent them on to a charity without checking! We were shocked to know that we left the check in their locked box at the wake and trusted it would be given to the family as directed on the envelope, yet the only thing given to family were copies of envelopes, not the contents! We went on to fix this ourselves with the bank and the other party, and did get more money to the family as intended, however we wanted to let the Funeral Home staff know what had occurred. Our bank considered this incident as a form of check fraud, even if accidental, but it's significant, and we addressed it courteously and carefully to ensure all parties involved knew it took place and prevent a possible repeat. We politely contacted the funeral home to notify them this happened so that it didn't happen again to others when money was left similarly in their care, but we received nothing but rude and nasty comments from the funeral home staff, especially no apology, no ownership, but just blame on the other parties. We have emails to document and verify this uncalled for, unprofessional behavior and lack of acknowledgment over a significant mistake. We couldn't believe the response was so harsh and disrespectful from the owner himself! Despite his inappropriateness, we hope the message got across: Money needs to be handled more carefully in their establishment and business. Through this all, we are sadly left with more questions: How many other checks have been mishandled or given to the wrong individuals or organizations? How many cash envelopes haven't made their destinations either? When families are grieving loved ones, and paying large amounts of money for services, these should not be a question at all! Would never use their business as a result of our experience. Would never recommend them to any one else as well.

My mother-in-law passed way recently. Knowing what a wonderful, caring job Meredith Funeral Home…read moreprovides, we used them once again. Our family had used Meredith Funeral Home for my father, mother and father-in-law's services, we knew we could expect superior service! We were not disappointed. My husband, sister-in-law, our families and I were very impressed with Justin Meredith's personality, care and guidance while planning the service. We can't say enough positive things about Justin! Eva, Justin's assistant, was wonderful, too. She made us feel at ease during this very difficult time. My husband's family and I would highly recommend Meredith Funeral Home. There's a reason that Meredith Funeral Home has been serving Carbondale and the surrounding area for decades--consistent, quality care during a difficult time!

They use a very sneaky sales approach. They say oh we can do this and that for you but they don't…read moretell you how much they charge for their services. The put up an obit for my mother on Facebook and 79% of the page is selling flowers and their stuff at inflated prices. I would not recommend them to anyone.

Beautiful place with a perfect staff, the funeral for my aunt Margie was wonderfully handled.read more

Theses guys are the best of the best they have the best pricing and service by far for our area…read more The technician was as good as they come Josh was professional knowledgeable and a great guy to work with don't waist time calling anyone else these guys are the best hands down

Mike the servicemen showed up on time. Listened carefully to my concerns. Diagnosed the problem,…read morerepaired and cleaned the furnace. At an acceptable price. He has 19 years of service back ground in HVAC.

This is the best taxi service in southern illinois that I have ever encountered. He is the best…read morevalue for the type of business he is.

Never available. He's trying to run a taxi service with one vehicle. If you don't schedule a week…read morein advance, you will not get a ride. But he will provide several excuses why the service sucks.

Highly recommend this young man. He did an amazing job. I was very impressed. His prices are very…read morereasonable, I even have him extra for a job well done.... Thanks again guys